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DATAMARK BPO SERVICE (P) LTD Customer Care Associate Interview Questions and Answers

Updated 28 Sep 2023

1 interview found

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Customer Care Associate Interview Questions

user image Anonymous

posted on 28 Sep 2023

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. What is your biggest weakness
  • Q2. What is your biggest strength
  • Q3. Your best quality
  • Q4. Your worst quality
  • Q5. Your biggest fear

Interview Preparation Tips

Topics to prepare for DATAMARK BPO SERVICE (P) LTD Customer Care Associate interview:
  • Self confidence
Interview preparation tips for other job seekers - Don't be nervous

Interview questions from similar companies

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2022.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about your self
2

Aptitude Test Round

General knowledge test

3

One-on-one Round (1 Question)

  • Q1. Regarding shifts and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company, Management is terrible they don't even know how to drive a process and how to fulfill client requirements.
In my 7 years of career this is the worst company I worked with. No at all recommended to anyone. If u r not getting any job and this is the last option than only you can join.
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Aug 2024.

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction and all
  • Q2. Previous work experience
2

Aptitude Test Round

Typing test and listening test

3

Technical Round (2 Questions)

  • Q1. Ms Excel shortcut keys
  • Q2. Other troubleshooting questions
4

One-on-one Round (2 Questions)

  • Q1. Manager round will ask about your strengths and weakness
  • Q2. Why do you want to join and all

Interview Preparation Tips

Interview preparation tips for other job seekers - I advise to employer that if you think that if a candidate is not suitable or not qualified for the role then why you were being sticked to that lengthy interview process. I had given 4 5 rounds after managing for laptop by going 150 kms and in the manager round they asked to work as a different role in which I didn't have any experience so they had rejected me. Poor process of interview
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Referral and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. What is your favorite season and why?
  • Q2. Which movie is your favorite and why
2

Assignment Round

It was a typing test on a computer

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Mar 2024.

1 Interview Round

1

Client Interview Round (3 Questions)

  • Q1. Tell me about yourself I shared my education background, my work experience, and most importantly shared about skills I am learning from google clouds, spoke ab...read more
  • Q2. Topics they may ask Pollution Women empowerment Global warming Social media How will you handle a iterate customer? What is BPO and customer service? Difference...read more
  • Q3. What do you know about the process? Why you want to join this company? Whats your salary expectations? Client may ask random question, its totally depends on hi...read more

Interview Preparation Tips

Topics to prepare for Jindal X Customer Service Associate interview:
  • Chat gpt and google
Interview preparation tips for other job seekers - Freshers Or experience read about the process, and the given topics I have mentioned above using chat gpt Or google, try to improvise like you have purchased the product and you love the quality, service etc. The clients wants to hear that, be precise and build confidence.
Practice your pronunciation in English.
Stick to the same answer, don't change in every, hr will make you wait just to check your patiences. Agree to everything, any negative point you won't be hired. Greet your HR, ops or client with good morning/afternoon/ evening, and ask how are you? Manners and punctuality counts during interview.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Jul 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. How many days it company wants notices period
  • Q2. How much your company Salary given

Interview Preparation Tips

Interview preparation tips for other job seekers - Eelll preparation for your Getty
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Mar 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about Your self
  • Q2. Pronounciation check
2

Technical Round (2 Questions)

  • Q1. Sell this pen or any product
  • Q2. Why should hire you . Why you want join this bpo
3

Behavioral Round (2 Questions)

  • Q1. Tell me about Your self
  • Q2. Hobbies . Strength and Weakness . What is bpo. Company work? Why should hire you Sell this bottle

Interview Preparation Tips

Interview preparation tips for other job seekers - Its very Normal Interview
First hr round hr ask to you basic question like tell me about Your self and they give you one paper and bolenge ki read all this word they check you Pronounciation and they select you for the next round all round is easy for all man or female.
Thank you
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell us about yourself
  • Q2. How much salary expectation

Customer Care Executive Interview Questions

Alorica user image Harmanpreet Kaur

posted on 24 Oct 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Describe yourself
  • Q2. Related studies
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jun 2024.

2 Interview Rounds

1

Aptitude Test Round

Basic grammar and reasoning test.

2

Assignment Round

SRT based typing chat test.

DATAMARK BPO SERVICE (P) LTD Interview FAQs

How many rounds are there in DATAMARK BPO SERVICE (P) LTD Customer Care Associate interview?
DATAMARK BPO SERVICE (P) LTD interview process usually has 2 rounds. The most common rounds in the DATAMARK BPO SERVICE (P) LTD interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in DATAMARK BPO SERVICE (P) LTD Customer Care Associate interview?

Some of the top questions asked at the DATAMARK BPO SERVICE (P) LTD Customer Care Associate interview -

  1. Your best qual...read more
  2. Your worst qual...read more

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