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Jindal X Customer Service Associate Interview Questions and Answers for Experienced

Updated 28 Nov 2024

2 interviews found

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Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Mar 2024.

1 Interview Round

1

Client Interview Round (3 Questions)

  • Q1. Tell me about yourself I shared my education background, my work experience, and most importantly shared about skills I am learning from google clouds, spoke ab...read more
  • Q2. Topics they may ask Pollution Women empowerment Global warming Social media How will you handle a iterate customer? What is BPO and customer service? Difference...read more
  • Q3. What do you know about the process? Why you want to join this company? Whats your salary expectations? Client may ask random question, its totally depends on hi...read more

Interview Preparation Tips

Topics to prepare for Jindal X Customer Service Associate interview:
  • Chat gpt and google
Interview preparation tips for other job seekers - Freshers Or experience read about the process, and the given topics I have mentioned above using chat gpt Or google, try to improvise like you have purchased the product and you love the quality, service etc. The clients wants to hear that, be precise and build confidence.
Practice your pronunciation in English.
Stick to the same answer, don't change in every, hr will make you wait just to check your patiences. Agree to everything, any negative point you won't be hired. Greet your HR, ops or client with good morning/afternoon/ evening, and ask how are you? Manners and punctuality counts during interview.

Customer Service Associate Interview Questions

user image Ritik Kumar

posted on 28 Nov 2024

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Nov 2023.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce yourself.
  • Q2. They will check your communication skills.
2

Technical Round (2 Questions)

  • Q1. Introduce yourself.
  • Q2. Process related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview process.
If anyone who have good communication skills then they definitely get job there.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Jan 2024.

3 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. About yourself,ask about 1 min topic , location, experience...so on
2

Technical Round (1 Question)

  • Q1. Typing,apitude,logical questions
3

Behavioral Round (1 Question)

  • Q1. Previous experience,process you work in, salary so on...
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jan 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Mar 2023.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about yourself
2

One-on-one Round (2 Questions)

  • Q1. What is BPO , How to tackle with the customer and company products little bit,.
  • Q2. Any topic will given to know about your communication skills
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Dec 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. How many languages do you know
  • Q2. What is the salary expectations
  • Q3. Basic questions
3

Behavioral Round (2 Questions)

  • Q1. How many languages do you know
  • Q2. Basic question like self intro previous job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Here you will have friendly environment and day shift timing is good. But salary hike is very low.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Sep 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

You have to go through a detailed assesment

3

HR Round (1 Question)

  • Q1. Basic hr discussion about process and previous organisation
4

One-on-one Round (1 Question)

  • Q1. They can ask anything related to your previous job related with your life current affairs

I applied via Recruitment Consultant and was interviewed in May 2021.

6 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and speak what you know confidently. If you don’t know the answer then simply say I don’t remember with confidence.

I applied via Company Website and was interviewed in Feb 2021.

6 Interview Rounds

Interview Questions

  • Q1. First of all hr aksd 1.introdution 2. work experience 3.qulity details,stability,language,skills and personal information Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First listen to carefully and active listening
How can saying hr on call then response to the question of how much time you have to get instant answers
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why you left previous job

Jindal X Interview FAQs

How many rounds are there in Jindal X Customer Service Associate interview for experienced candidates?
Jindal X interview process for experienced candidates usually has 1-2 rounds. The most common rounds in the Jindal X interview process for experienced candidates are Client Interview, HR and Technical.
How to prepare for Jindal X Customer Service Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jindal X. The most common topics and skills that interviewers at Jindal X expect are Back Office, Communication Skills, Computer, Convincing Power and Customer Centric.
What are the top questions asked in Jindal X Customer Service Associate interview for experienced candidates?

Some of the top questions asked at the Jindal X Customer Service Associate interview for experienced candidates -

  1. Topics they may ask Pollution Women empowerment Global warming Social media How...read more
  2. For 5 min speak about your place in regional langu...read more
  3. Question of how we can deal with customer...read more

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People are getting interviews through

based on 2 Jindal X interviews
WalkIn
50%
50% candidates got the interview through other sources.
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Jindal X Customer Service Associate Salary
based on 134 salaries
₹1.2 L/yr - ₹3.5 L/yr
25% less than the average Customer Service Associate Salary in India
View more details

Jindal X Customer Service Associate Reviews and Ratings

based on 102 reviews

3.6/5

Rating in categories

3.5

Skill development

3.5

Work-Life balance

3.4

Salary & Benefits

3.3

Job Security

3.5

Company culture

3.3

Promotions/Appraisal

3.3

Work Satisfaction

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