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Reliance Projects & Property Management Services Customer Service Associate Interview Questions and Answers

Updated 16 Aug 2021

Reliance Projects & Property Management Services Customer Service Associate Interview Experiences

3 interviews found

I applied via Company Website and was interviewed in Feb 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. First of all hr aksd 1.introdution 2. work experience 3.qulity details,stability,language,skills and personal information

Interview Preparation Tips

Interview preparation tips for other job seekers - First listen to carefully and active listening
How can saying hr on call then response to the question of how much time you have to get instant answers

Interview Questionnaire 

1 Question

  • Q1. How many touch point in-store
  • Ans. 

    There are multiple touch points in-store depending on the type of store and its layout.

    • The number of touch points varies depending on the store's size and layout.

    • Common touch points include entrance, product displays, checkout counters, and customer service desks.

    • Some stores may have additional touch points such as self-checkout machines, interactive displays, or product demonstration areas.

    • The goal is to ensure that c...

  • Answered by AI

Customer Service Associate Interview Questions Asked at Other Companies

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Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

Interview Questionnaire 

1 Question

  • Q1. What is work from home?

Interview questions from similar companies

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(8 Questions)

  • Q1. Why should we hire you?
  • Q2. Why are you looking for a change?
  • Q3. Tell me about yourself.
  • Q4. What are your salary expectations?
  • Q5. What is your family background?
  • Q6. Share details of your previous job.
  • Q7. Where do you see yourself in 5 years?
  • Q8. What are your strengths and weaknesses?

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Associate interview:
  • Effective Communication Skills
Interview preparation tips for other job seekers - ALWAYS KEEP CALM WHILE U ENTERING OR FACING INTERVIEW,ELABORATE YOUR OWN SKILL WHICH U LEARNT OR WHAT U GRASP ACCORDING TO UR EXPERIENCES

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself ?
  • Q2. Tell me about your previous experience ?
  • Q3. Tell me about your native place ?
  • Q4. Tell me about your best childhood memory
  • Q5. Tell me about your best friend in one minute ?
  • Q6. Tell me about your best college memory in one minute ?

Interview Preparation Tips

Interview preparation tips for other job seekers - whatever u say please be confident and always look into the eyes of the interviewer and maintain smile

I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself
  • Q2. Choose a topic and speak accordingly for atleast 2 minutes
  • Ans. 

    The importance of effective communication in customer service

    • Effective communication builds trust and rapport with customers

    • It helps in understanding customer needs and providing appropriate solutions

    • Good communication reduces misunderstandings and conflicts

    • Examples: active listening, clear and concise language, empathy

    • Using positive language and tone to create a positive customer experience

  • Answered by AI
  • Q3. Tell me about your family

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and don't repeat yourself.
Don't use fillers and try to keep everything to the point

I applied via Walk-in and was interviewed before Oct 2021. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about your self
  • Q2. Customer service and prior experience if you have
  • Q3. About your home town
  • Q4. Client round just asked your self and customer service
  • Q5. What you did yesterday

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare mentally yourself and don't hesitate and avoid grammar mistakes

I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About contemporary issues.

Interview Preparation Tips

Interview preparation tips for other job seekers - In short, How well you explain something.

Interview Questionnaire 

1 Question

  • Q1. Job responsibilities and personal info related questions? Also some customer handling queries and also some topic to discuss

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident through out the interview. interview is little bit standard. over all good experience

Interview Questionnaire 

1 Question

  • Q1. So, there will be 3 to 4 rounds. 1st is a simple introduction round, 2nd us written exam round 3rd is typing test round and 4th us client round, which is very important round than others 3 rounds

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43% less than the average Customer Service Associate Salary in India
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Reliance Projects & Property Management Services Customer Service Associate Reviews and Ratings

based on 29 reviews

3.0/5

Rating in categories

3.2

Skill development

2.7

Work-life balance

2.8

Salary

2.7

Job security

3.1

Company culture

2.4

Promotions

2.8

Work satisfaction

Explore 29 Reviews and Ratings
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