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Reliance Projects & Property Management Services Customer Service Associate Interview Questions and Answers

Updated 16 Aug 2021

Reliance Projects & Property Management Services Customer Service Associate Interview Experiences

3 interviews found

Interview Questionnaire 

1 Question

  • Q1. How many touch point in-store
  • Ans. 

    There are multiple touch points in-store depending on the type of store and its layout.

    • The number of touch points varies depending on the store's size and layout.

    • Common touch points include entrance, product displays, checkout counters, and customer service desks.

    • Some stores may have additional touch points such as self-checkout machines, interactive displays, or product demonstration areas.

    • The goal is to ensure that c...

  • Answered by AI

I applied via Company Website and was interviewed in Feb 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. First of all hr aksd 1.introdution 2. work experience 3.qulity details,stability,language,skills and personal information

Interview Preparation Tips

Interview preparation tips for other job seekers - First listen to carefully and active listening
How can saying hr on call then response to the question of how much time you have to get instant answers

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

Interview Questionnaire 

1 Question

  • Q1. What is work from home?

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. What is CSE
  • Ans. 

    CSE stands for Customer Service Executive, who is responsible for providing assistance and support to customers.

    • CSEs are the first point of contact for customers who have queries or complaints.

    • They are responsible for resolving customer issues and ensuring customer satisfaction.

    • CSEs must have excellent communication and problem-solving skills.

    • They may work in various industries such as retail, hospitality, and healthca...

  • Answered by AI
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Basics of js, angular
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why are you looking for job change?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Looking for a new challenge to further develop my skills and knowledge

    • Interested in exploring different industries and gaining diverse experience

    • Seeking opportunities for career advancement and professional growth

  • Answered by AI
Round 2 - Assignment 

Apritude test and coding test

I applied via Campus Placement and was interviewed before Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Technical
  • Q2. HR

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is simply a formal discussion for knowing about candidates' communication & soft skill. It describes that how you present yourself .
Interview comprises "inter + view". So, interviewer only wants that candidate should according to job profile.

I applied via Naukri.com and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Concrete rate breakup, Asking rate
  • Q2. Unique thumbrules breakup and unit conversion

Interview Preparation Tips

Interview preparation tips for other job seekers - I explained the concrete breakup with the margin of sub contractor, also explain the subcontractor unit rate breakup and Asking rate is anything like in cricket how many balla are remaining and how much u need to score more. Like.

Joining in L&T is my (No) for evey civil engineers dream..
Thumbrules break up
Rebar - (D2/162) ----(Area x Lengh x 7850).
Like

I applied via Naukri.com and was interviewed in Jul 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Asked about To mentioned areas of weakness of L&T, or needs improvement?
  • Q2. How to make check or maintain elevation of Underground Piping.
  • Ans. 

    Maintain elevation of underground piping by using level instruments and proper installation techniques.

    • Use a level instrument to check the elevation of the piping during installation.

    • Ensure that the piping is installed with a consistent slope to prevent low spots where water can accumulate.

    • Regularly inspect the piping to ensure that it has not shifted or settled, which can affect the elevation.

    • Consider using supports o...

  • Answered by AI
  • Q3. My Job specific role & responsibility, in previous organisation.
  • Ans. 

    In my previous role as Assistant Manager, I was responsible for overseeing daily operations, managing staff, and ensuring customer satisfaction.

    • Managed a team of employees and delegated tasks effectively

    • Handled customer complaints and resolved issues in a timely manner

    • Created and implemented strategies to improve efficiency and productivity

    • Collaborated with other departments to achieve company goals

    • Conducted performanc

  • Answered by AI
  • Q4. Welding Electrodes for different materials.
  • Ans. 

    Welding electrodes are chosen based on the material being welded. Different materials require different types of electrodes.

    • Electrodes for mild steel have a coating that produces a stable arc and minimal spatter.

    • Stainless steel electrodes have a coating that resists corrosion and produces a smooth, clean weld.

    • Cast iron electrodes have a high nickel content to prevent cracking.

    • Aluminum electrodes have a special coating ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just Be confidant, Be Humble, Be aware about your roles & Responsibility during job Period.

Interview Questionnaire 

2 Questions

  • Q1. The question was regarding the present role I'm assigned and how the implementation of scheduling tools can help planning of E.P.C. in their present business unit.
  • Q2. Technical question on my present project scheduling role & any other digital concept i'm associated with it currently.

Interview Preparation Tips

Round: Resume Shortlist
Experience: These days, not many companies shortlists the candidates by themselves instead they hire third parties in order to minimize the resources and cost burden. These talent acquisition members initially filters the resumes based upon the Years of Experience & the key skills which they receive from their parent companies by matching with the 70-80 % kind of similar roles of the candidates.

In my case, both my experience & roles are perfectly in sync with their requirements. So, they contacted me via naukri.com and asked me to share the updated resume & within a week I got the confirmation of my resume shortlisting & date for the 1st round of interview.

Round: Test
Experience: Primavera Scheduling Test

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43% less than the average Customer Service Associate Salary in India
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Reliance Projects & Property Management Services Customer Service Associate Reviews and Ratings

based on 28 reviews

2.9/5

Rating in categories

3.0

Skill development

2.5

Work-life balance

2.7

Salary

2.4

Job security

2.8

Company culture

2.2

Promotions

2.7

Work satisfaction

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