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Alldigi Tech Customer Support Executive Interview Questions and Answers for Freshers

Updated 31 Mar 2025

Alldigi Tech Customer Support Executive Interview Experiences for Freshers

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about Your self
  • Ans. 

    Experienced customer support executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer support roles

    • Strong communication and problem-solving skills

    • Ability to handle high-pressure situations and difficult customers

    • Proficient in using CRM systems and ticketing platforms

    • Received multiple awards for outstanding customer service performance

  • Answered by AI
  • Q2. Pronounciation check
Round 2 - Technical 

(2 Questions)

  • Q1. Sell this pen or any product
  • Ans. 

    This pen is not just a writing tool, but a stylish accessory that enhances your professional image.

    • Highlight the sleek design and quality craftsmanship of the pen

    • Emphasize the smooth writing experience it provides

    • Mention any special features like a comfortable grip or refillable ink

    • Create a sense of urgency by mentioning limited availability or a special discount

  • Answered by AI
  • Q2. Why should hire you . Why you want join this bpo
  • Ans. 

    I have a strong background in customer service and am highly motivated to excel in this role at your BPO.

    • I have over 5 years of experience in customer support roles, where I have consistently exceeded targets and received positive feedback from customers.

    • I am a quick learner and adapt well to new environments, which will allow me to quickly integrate into your team and start making a positive impact.

    • I am passionate abo...

  • Answered by AI
Round 3 - Behavioral 

(2 Questions)

  • Q1. Tell me about Your self
  • Ans. 

    Experienced customer support executive with strong communication skills and a passion for helping customers.

    • Over 5 years of experience in customer support roles

    • Excellent communication skills, both written and verbal

    • Proven track record of resolving customer issues efficiently

    • Passionate about providing top-notch customer service

    • Familiar with CRM systems and ticketing platforms

  • Answered by AI
  • Q2. Hobbies . Strength and Weakness . What is bpo. Company work? Why should hire you Sell this bottle
  • Ans. 

    My hobbies include reading, hiking, and playing the guitar. My strengths are communication and problem-solving skills, while my weakness is impatience. BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business operations. I believe I should be hired for my strong customer service background and ability to handle challenging situations. I can sell ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Its very Normal Interview
First hr round hr ask to you basic question like tell me about Your self and they give you one paper and bolenge ki read all this word they check you Pronounciation and they select you for the next round all round is easy for all man or female.
Thank you
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Hobbies, recently watched movies, last experience related to work
  • Q2. Self intro and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Salary issues will be there

Customer Support Executive Interview Questions Asked at Other Companies for Fresher

Q1. Do you have aadhaar card with phone number linked with it?
Q2. Final evaluation question *" if you came across with an aggressiv ... read more
Q3. How you sale insurance policy to the customer?
asked in Amazon
Q4. How to handle the system and all including desktop.
Q5. What do you mean by customer support

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction, experience (if any)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confindent while your speaking, be loud if it's a telephonic round, be energetic and be honest the organization is very friendly with the employees.

Interview questions from similar companies

I applied via Walk-in and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What do you know about our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clearly,use good eye contact and be confident.

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

About Your Experience and Personal Skills , Behaviour, Communication skills, Hygiene

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't lose Opportunity For Your Life Ensure chance

Interview Questionnaire 

2 Questions

  • Q1. How to crack the sale
  • Ans. 

    To crack a sale, focus on building relationships, understanding customer needs, demonstrating value, and closing the deal.

    • Build strong relationships with customers to gain trust and loyalty

    • Understand the customer's needs and tailor your pitch to address their specific pain points

    • Demonstrate the value of your product or service by highlighting its unique features and benefits

    • Close the deal by overcoming objections and c...

  • Answered by AI
  • Q2. How to face the HR questions?
  • Ans. Be confident and reply accordingly without any hesitation.
  • Answered Anonymously

Interview Questionnaire 

1 Question

  • Q1.  Products sales
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About previous experience, yourself Background
  • Q2. Role play give unconditional example
  • Ans. 

    Unconditional example in sales role play

    • In a sales role play, an unconditional example would be to offer a discount without any conditions or requirements

    • Another example could be to offer a free trial period without requiring any upfront payment or commitment

    • The key is to show the customer that you are willing to go above and beyond to meet their needs and build a strong relationship

    • By offering something without any st...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about you always give example
Sales pitch
Voice quality
English
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Not Selected
Round 1 - HR 

(2 Questions)

  • Q1. Why should we hire you
  • Ans. 

    I have a strong background in customer service, excellent communication skills, and a passion for helping customers.

    • I have X years of experience in customer support roles, where I have consistently received positive feedback from customers.

    • I am a great listener and problem-solver, able to quickly understand and address customer concerns.

    • I am highly empathetic and patient, ensuring that customers feel heard and valued d...

  • Answered by AI
  • Q2. What's the package you need
  • Ans. 

    I am looking for a competitive salary package that reflects my skills and experience.

    • Looking for a salary package that aligns with industry standards

    • Seeking opportunities for growth and advancement

    • Open to negotiation based on the overall benefits package

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Aug 2024.

Round 1 - Assignment 

A typing test to assess your typing speed and communication skills.

Alldigi Tech Interview FAQs

How many rounds are there in Alldigi Tech Customer Support Executive interview for freshers?
Alldigi Tech interview process for freshers usually has 1-2 rounds. The most common rounds in the Alldigi Tech interview process for freshers are HR, Technical and Behavioral.
How to prepare for Alldigi Tech Customer Support Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alldigi Tech. The most common topics and skills that interviewers at Alldigi Tech expect are Kannada, Tamil, malayalam, Telugu and Bpo Voice.
What are the top questions asked in Alldigi Tech Customer Support Executive interview for freshers?

Some of the top questions asked at the Alldigi Tech Customer Support Executive interview for freshers -

  1. Sell this pen or any prod...read more
  2. About knowledge based Questions and about ...read more
  3. Why do you want to w...read more

Tell us how to improve this page.

Alldigi Tech Customer Support Executive Interview Process for Freshers

based on 2 interviews

Interview experience

3
  
Average
View more
Alldigi Tech Customer Support Executive Salary
based on 173 salaries
₹1.2 L/yr - ₹4.2 L/yr
14% less than the average Customer Support Executive Salary in India
View more details

Alldigi Tech Customer Support Executive Reviews and Ratings

based on 57 reviews

3.7/5

Rating in categories

3.6

Skill development

3.6

Work-life balance

3.4

Salary

3.8

Job security

3.6

Company culture

3.2

Promotions

3.6

Work satisfaction

Explore 57 Reviews and Ratings
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