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R.S Brothers
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R.S Brothers Customer Support Executive Interview Questions and Answers
R.S Brothers Customer Support Executive Interview Experiences
1 interview found
Anonymous
I applied via Naukri.com and was interviewed before Nov 2020. There were 4 interview rounds.
Interview Questionnaire
7 Questions
- Q1. Self Introduction
- Q2. If experienced Explain roles and responsibilities of your previous job
- Q3. Reason for leaving your previous job
- Q4. Do you know English, Hindi and Telugu languages
- Q5. If you are a Tech student why you changed your domain to this customer service
- Q6. Where do you live/stay , what is your previous Take Home salary, How do you hear about this recruitment
- Q7. Final evaluation question *" if you came across with an aggressive customer how will you handle him and make satisfied with our service"*....This one question will decide whether you're in or out ......
- Ans.
I would remain calm and empathetic, actively listen to their concerns, apologize for any inconvenience, and offer a solution to their problem.
Remain calm and composed
Listen actively to their concerns
Empathize with their situation
Apologize for any inconvenience caused
Offer a solution to their problem
If necessary, escalate the issue to a higher authority
Interview Preparation Tips
2) Interview will be in 3 Languages don't worry there will be only 2 rounds , HR and Manager round.
In HR round it self they ask questions in different languages 1 question may be in Telugu , 1 Might be in English etc.,
3) Some Times instead of HR , TL will take interview it is similar to HR round.
4) There won't be any compitition because they will arrange interview for only one or two persons in a day because the customer support team contains only 6 members, in that 1 will be TL and 5 are executives who handles customer calls...
Top trending discussions
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Aug 2021. There were 2 interview rounds.
Group discussion is the part to know some one mind and nature.interviewer always asking first to whats the reason to you choose this job and how can you doing this and grow your business.do you know what is market sources where you going and take business oportunity.in those interviewer team some one asking you about there product which they sell in market ,they want to know how you see and look at to all these productivity ,comptetion ,coustmer service ,product knowledge,comparison to other companies , future goals ,policy advantage,and business growth and development.
Interview Preparation Tips
- Talking sence and build confidan
- Product knowledge
- Your business relations
- Communication Skills
- Professionalism
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There were 2 interview rounds.
(2 Questions)
- Q1. How many experience I have
- Ans.
I have 5 years of experience in sales, with a proven track record of exceeding targets and building strong client relationships.
5 years of experience in sales
Proven track record of exceeding targets
Strong client relationship building skills
- Q2. How much you take
(3 Questions)
- Q1. How will progress the company
- Ans.
The company will progress by implementing innovative sales strategies, expanding into new markets, and fostering strong customer relationships.
Implementing innovative sales strategies such as utilizing data analytics to target potential customers more effectively
Expanding into new markets by conducting market research and identifying opportunities for growth
Fostering strong customer relationships through personalized c...
- Q2. Are you satisfied your salary
- Ans.
Yes, I am satisfied with my salary as it reflects my experience and contributions to the company.
I am satisfied with my salary as it is competitive within the industry.
I feel that my salary reflects my experience, skills, and contributions to the company.
I have had positive performance reviews and received salary increases based on my achievements.
I have compared my salary to industry standards and believe it is fair a
- Q3. WhenI got the promotion
Interview Preparation Tips
- Product knowledge
- Channel Sales
I applied via Campus Placement
Interview Questionnaire
3 Questions
- Q1. What do you understand by the term sales
- Ans.
Sales refers to the process of persuading and convincing potential customers to purchase a product or service.
Sales involves identifying and targeting potential customers
It requires effective communication and negotiation skills
Sales professionals aim to meet or exceed sales targets
Building and maintaining relationships with customers is crucial in sales
Sales strategies may include cold calling, networking, and product
- Q2. Sell me a mobile charger
- Ans.
Our mobile charger is a reliable and fast-charging solution for your on-the-go needs.
Our charger is compatible with all major phone brands and models.
It has a compact and lightweight design, making it easy to carry in your pocket or bag.
With fast-charging technology, you can quickly charge your phone and get back to your day.
Our charger also has built-in safety features to protect your phone from overcharging and overh...
- Q3. Why do you want to do sales
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Feb 2023. There was 1 interview round.
(1 Question)
- Q1. API questions, sales related questions
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed before Mar 2023. There was 1 interview round.
(1 Question)
- Q1. How to increase my business for new born babies
- Ans.
To increase business for newborn babies, focus on marketing to expecting parents, partnering with hospitals and pediatricians, offering baby essentials, and creating a welcoming environment.
Target expecting parents through social media ads and pregnancy websites
Partner with hospitals and pediatricians to recommend your products/services
Offer a wide range of baby essentials such as diapers, clothing, and feeding supplie...
Interview Preparation Tips
- KPI Monitoring
- Sales
Selected
I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.
(1 Question)
- Q1. Are you ready for travel within city Are you ready for cold calling You need basic calculations of math 80 % traveling job , 6 month probation period for new joining
(5 Questions)
- Q1. Are you knowledge diamond
- Q2. You like people service
- Q3. Are you ready multi skilled
- Ans.
Yes, I am ready to handle multiple tasks and responsibilities efficiently.
I have experience in managing multiple projects simultaneously
I am proficient in handling various sales strategies and techniques
I am adaptable and quick to learn new skills as needed
- Q4. Why you want join orra
- Q5. Which time you are more happy in past life
Interview Preparation Tips
Selected
I applied via Newspaper Ad and was interviewed in Feb 2024. There was 1 interview round.
(4 Questions)
- Q1. What did u do for your team
- Q2. What is the importance of the sales person
- Ans.
Sales people are crucial for driving revenue and building relationships with customers.
Sales people are responsible for generating revenue for the company through selling products or services.
They play a key role in building and maintaining relationships with customers, which can lead to repeat business and referrals.
Sales people often act as the face of the company, representing its values and brand to potential clien...
- Q3. More information to the jewellery from purchase sale......
- Q4. A sales person will be must know about jewellery first that you have to explain the coustomer...
Suraj Gupta
Selected
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. What was your Avg Sale In the Last Company
- Ans.
My average sale in the last company was $10,000 per month.
My average sale was consistent and met or exceeded targets set by the company.
I consistently achieved high sales numbers through effective communication and relationship-building with clients.
For example, in my last company, I consistently closed deals worth $10,000 or more each month.
(2 Questions)
- Q1. About women empowerment
- Q2. About daily routine
Interview Preparation Tips
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based on 1 review
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