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Hudson's Bay Company
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Occupancy, conformance, and SL target calculations in Excel
Occupancy calculation: divide total handle time by total available time
Conformance calculation: divide total scheduled time by total worked time
SL target calculation: determine the percentage of interactions meeting the service level target
Use formulas like =SUM(range)/COUNT(range) for calculations
Format cells as percentages for SL target calculation
Real-time analysts must have strong decision-making capabilities to quickly assess situations and make informed choices.
Ability to analyze data quickly and accurately
Prioritizing tasks based on urgency and impact
Adapting to changing situations and making decisions under pressure
Utilizing technology and tools effectively to make informed decisions
Communicating decisions clearly and effectively to stakeholders
I applied via Company Website and was interviewed in May 2024. There was 1 interview round.
I applied via Job Fair and was interviewed in May 2024. There was 1 interview round.
I was interviewed in Oct 2024.
Hudson's Bay Company interview questions for popular designations
Get interview-ready with Top Hudson's Bay Company Interview Questions
Spring Boot is a framework that simplifies the development of Java applications by providing pre-configured settings and tools.
Spring Boot eliminates the need for manual configuration by providing defaults for most settings.
It allows for standalone Spring applications that can be started using a simple 'java -jar' command.
Spring Boot includes embedded servers like Tomcat, Jetty, or Undertow for deploying applications.
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