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Globiva Customer Care Associate Interview Questions and Answers for Experienced

Updated 27 Apr 2023

Globiva Customer Care Associate Interview Experiences for Experienced

2 interviews found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
Round 2 - Aptitude Test 

General knowledge test

Round 3 - One-on-one 

(1 Question)

  • Q1. Regarding shifts and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company, Management is terrible they don't even know how to drive a process and how to fulfill client requirements.
In my 7 years of career this is the worst company I worked with. No at all recommended to anyone. If u r not getting any job and this is the last option than only you can join.

I applied via Referral and was interviewed in Oct 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ur self tats all matters have some knowledge of bpo sector

Customer Care Associate Interview Questions Asked at Other Companies for Experienced

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Interview questions from similar companies

Associate Interview Questions & Answers

ReSource Pro user image Shushrutha Kempraj

posted on 13 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Resource Pro and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

It was a puzzle round which is considered here as aptitude round

Round 2 - Group Discussion 

Communication round either you have to pick a topic and speak about it or the person conducting it will give us the topic to speak we have to speak fluently and confidently to clear this round

Round 3 - Procedure assessment 

(1 Question)

  • Q1. They will teach you about the topic related to the work you have to note down all points later 1.5 hrs will be given to type all those points.
Round 4 - 6 days internship 

(1 Question)

  • Q1. If your selected to this round it's called as quality first assessment where they will teach u each and every detail of the work ,where in first 3.5 days your allowed to make mistakes learn from them .Then...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, focused,good communication,patience.Remember these key points you ll be in .
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

GAME, ERROR CORRECT, PERSONALITY TEST

Round 3 - COMMUNICATION ROUND 

(1 Question)

  • Q1. INTRODUCE ABUT YOURSELF AND EXPLAIN ANY TOPIC IN 2 MINUTES
  • Ans. 

    I am a dedicated and passionate individual with a background in marketing. I will explain the importance of social media marketing in today's digital age.

    • Introduce yourself briefly, mentioning your background and experience.

    • Explain the topic of social media marketing and its relevance in today's digital age.

    • Discuss the benefits of using social media for marketing purposes, such as reaching a wider audience and increasi...

  • Answered by AI
Round 4 - PROCEDURE WRITING 

(1 Question)

  • Q1. Writing about the specific task
Round 5 - Assignment 

CONSISTS OF 90 CASES, 50 ARE ERROR FREE CASES.

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

4 steps , duration 2hrs

Round 2 - Procedure 

(1 Question)

  • Q1. Procedure typing test
Round 3 - Quality First 

(1 Question)

  • Q1. Quality first - Proficiency and accuracy
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Easy aptitude test with basic concentration differently we can clear the exam

Round 2 - Case Study 

Resources pro management conducted 2nd round it is virtually we go there and attend the exams they exam about one topic we need to write it and type it.

Interview experience
4
Good
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Logical puzzle questions

Round 2 - Case Study 

MVR training, explain the motor vehicle after the text will be there

Round 3 - Assignment 

Insurance purpose assignment

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - Aptitude Test 

There will be 3 rounds of interview. 1st round is easy i.e aptitude, 2nd round took 6 days which was difficult, as we should not make any errors on the last day, well I didn't pass , and the last round is hr

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Numerical test and logical test

Round 2 - Assignment 

Personality test and positive attitude

Interview Preparation Tips

Interview preparation tips for other job seekers - easy to crack
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Medium level aptitude question

Round 2 - One-on-one 

(1 Question)

  • Q1. Communication round
Round 3 - Assignment 

6 days of assessment

Globiva Interview FAQs

How many rounds are there in Globiva Customer Care Associate interview for experienced candidates?
Globiva interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Globiva interview process for experienced candidates are HR, Resume Shortlist and Aptitude Test.

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Globiva Customer Care Associate Interview Process for Experienced

based on 1 interview

Interview experience

1
  
Bad
View more

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Globiva Customer Care Associate Salary
based on 15 salaries
₹1.3 L/yr - ₹3.2 L/yr
13% less than the average Customer Care Associate Salary in India
View more details

Globiva Customer Care Associate Reviews and Ratings

based on 6 reviews

3.0/5

Rating in categories

2.6

Skill development

2.1

Work-life balance

1.6

Salary

2.6

Job security

2.1

Company culture

1.6

Promotions

2.6

Work satisfaction

Explore 6 Reviews and Ratings
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