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Tech Mahindra Customer Care Associate Interview Questions and Answers
Tech Mahindra Customer Care Associate Interview Experiences
5 interviews found
I applied via Indeed and was interviewed in Feb 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me your opinion on DMRC for 2 minutes in English ?
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before May 2023. There were 2 interview rounds.
(2 Questions)
- Q1. With Team leader
- Q2. Introduction, communication skills and typing speed
(1 Question)
- Q1. Introduction and experience with other companies
Selected
I applied via Referral and was interviewed before Sep 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Tell about yourself, Tell about your habbits, Tell me a story on your own.
- Q2. What do you do in your free time?
(1 Question)
- Q1. What makes you want to work for our company?
Typing speed test (3 trails) to get the highest typing speed
Interview Preparation Tips
- Know your strenths and weakness,
- Your opportunities and threats
- Know about the job role and the company
What people are saying about Tech Mahindra
I applied via Recruitment Consultant and was interviewed in May 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. General questions (gk questions )
Interview Preparation Tips
Tech Mahindra interview questions for designations
I applied via Naukri.com and was interviewed before Dec 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell us something about Indian farming? What is customer service, What is resolution? What is more convenient work from home or work from the office?
- Ans.
Indian farming is an integral part of the country's economy, with diverse crops and farming practices.
Indian farming is characterized by a wide variety of crops grown across different regions.
The country is known for its production of rice, wheat, sugarcane, cotton, and spices.
Farming practices in India range from traditional methods to modern techniques, depending on the region and crop.
The Green Revolution in the 196...
Interview Preparation Tips
Interview questions from similar companies
Aptitude test format from all questions
(2 Questions)
- Q1. Self introduction
- Q2. Introduce our family
- Ans.
Our family is a close-knit group of individuals who are dedicated to providing exceptional customer care services.
We prioritize customer satisfaction above all else
We value teamwork and collaboration
We are committed to continuous improvement and learning
We strive to create a positive and welcoming environment for both customers and team members
Interview Preparation Tips
Customer Care Associate Interview Questions & Answers
Genpact
Dharnamoni Sandhya
posted on 13 Jul 2023
Selected
I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 3 interview rounds.
GD can a term work of the company. work based on person to person can mantain both of Group Discussion.
Speed ,formula ,ration and time percentage ,distance.are the aptitude test.
Interview Preparation Tips
- Customer Relationship
- Customer Service
- customer care
- Customer Handling
- customer support
- Customer Satisfaction
- Customer Complaints
- Customer Management
- Customer Interaction
- Customs
- Account Management
- Myself
- About the company
Dedicate to time search
Do your research
Make myself busy
Selected
I applied via Recruitment Consulltant and was interviewed before May 2022. There were 3 interview rounds.
(1 Question)
- Q1. Brief Introduction
- Ans. Gave brief introduction about myself and future plans.
(1 Question)
- Q1. Tell me more about yourself and why do u want to join BPO
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
LTIMindtree
Anonymous
posted on 29 Dec 2024
Selected
I applied via Approached by Company and was interviewed in Nov 2024. There were 3 interview rounds.
It was a versant round from Pearson.
(1 Question)
- Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability.
(1 Question)
- Q1. Basic salary expectations
Interview Preparation Tips
Non Voice Customer Care Executive Interview Questions & Answers
HCL Group
Anonymous
posted on 11 Nov 2024
Selected
I applied via AmbitionBox and was interviewed in Oct 2024. There were 3 interview rounds.
Aptitude test assess the candidate’s cognitive abilities ,skills and potential for learning.
A group discussion is a structured conversation among a group of people usually 6-12 participants , moderated by facilitator.
(6 Questions)
- Q1. Can you tell me about yourself?
- Q2. Why do you want to work for company
- Q3. What are your greatest strengths and weaknesses?
- Q4. How do you handle change or unexpected situations?
- Q5. What are your greatest strengths and weaknesses?
- Ans.
My greatest strength is my ability to communicate effectively and empathize with customers. My weakness is that I can be overly detail-oriented at times.
Strength: Effective communication skills - able to convey information clearly and concisely
Strength: Empathy towards customers - able to understand their needs and concerns
Weakness: Being overly detail-oriented - sometimes spend too much time focusing on minor details
W...
- Q6. How do you handle chane or unexpected situations?
- Ans.
I handle change or unexpected situations by staying calm, assessing the situation, and adapting quickly.
Stay calm and composed
Assess the situation and understand the impact
Adapt quickly and come up with a solution
Communicate effectively with team members or customers
Interview Preparation Tips
Update your resume and LinkedIn profile.
Identify your strengths, skills and areas for improvement.
Tech Mahindra Interview FAQs
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Tech Mahindra Interviews By Designations
- Tech Mahindra Software Engineer Interview Questions
- Tech Mahindra Senior Software Engineer Interview Questions
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Interview Questions for Popular Designations
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Interview Questions from Similar Companies
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Tech Mahindra Customer Care Associate Reviews and Ratings
based on 38 reviews
Rating in categories
|
Software Engineer
26.4k
salaries
|  ₹2 L/yr - ₹9 L/yr |
|
Senior Software Engineer
21.3k
salaries
| ₹5.5 L/yr - ₹23.3 L/yr |
|
Technical Lead
11.6k
salaries
| ₹9.5 L/yr - ₹37 L/yr |
|
Associate Software Engineer
5.2k
salaries
| ₹1.8 L/yr - ₹6 L/yr |
|
Team Lead
4.9k
salaries
| ₹5.2 L/yr - ₹17 L/yr |
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