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HCL Group Non Voice Customer Care Executive Interview Questions and Answers

Updated 11 Nov 2024

1 interview found

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Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via AmbitionBox and was interviewed in Oct 2024.

3 Interview Rounds

1

Aptitude Test Round

Aptitude test assess the candidate’s cognitive abilities ,skills and potential for learning.

2

Group Discussion Round

A group discussion is a structured conversation among a group of people usually 6-12 participants , moderated by facilitator.

3

HR Round (6 Questions)

  • Q1. Can you tell me about yourself?
  • Q2. Why do you want to work for company
  • Q3. What are your greatest strengths and weaknesses?
  • Q4. How do you handle change or unexpected situations?
  • Q5. What are your greatest strengths and weaknesses?
  • Q6. How do you handle chane or unexpected situations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Define your career goals and job aspirations.
Update your resume and LinkedIn profile.
Identify your strengths, skills and areas for improvement.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. Tell me about your self
  • Q2. Why we hire you
  • Q3. Good morning My self Yuvaraju Mahaboob Nagar is my home town . I have a small family . I have a mother, father and 2 siblings . I live with my parents . I'm sin...read more
  • Q4. Iam a fresher, iam looking for new opportunities in my career. Iam interested to work at your company because my skills are suitable for this job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam seeking a employment with a company were can I grow professionally and personally
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 6-8 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Jul 2024.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about you self
  • Q2. Any topic and company history
2

Aptitude Test Round

Aptitude test is general knowledge questions and maths related

3

HR Round (2 Questions)

  • Q1. Tell me about you self and college life experience
  • Q2. Are you comfortable with night shift and salary ready to work from office

Interview Preparation Tips

Topics to prepare for Cognizant Non Voice Customer Care Executive interview:
  • Social Media
Interview preparation tips for other job seekers - Ist good experience in my life and all interview different questions
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com

2 Interview Rounds

1

Virtual Round (2 Questions)

  • Q1. Tell about yourself
  • Q2. What is your short time goal longvtime goal
2

HR Round (2 Questions)

  • Q1. What is BPO what is telle calling
  • Q2. Why could be jion us

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jul 2024.

3 Interview Rounds

1

Group Discussion Round

Ideas sharing communication skills Improved

2

Group Discussion Round

Ideas sharing understand the different type of people mindset

3

HR Round (6 Questions)

  • Q1. About ur self and family background
  • Q2. What is my job role
  • Q3. What is my salary
  • Q4. Job role and designation
  • Q5. This work is conforatable or not
  • Q6. Are u interested for working in this company

Non Voice Customer Care Executive Interview Questions

Wipro user image Damisetti Karunakumar

posted on 1 Aug 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

2 Interview Rounds

1

Assignment Round

General knowledge and technical questions

2

Group Discussion Round

Topic of politics Asking any questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything is possible
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
 No response

I applied via Walk-in and was interviewed in Jan 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Night shift and communication
  • Q2. Ready to work in banking process
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in May 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. About yourself and experience
  • Q2. Tell about our company
2

Aptitude Test Round

It was too hard for freshers

Interview Preparation Tips

Interview preparation tips for other job seekers - Mmm

I applied via Company Website and was interviewed in Feb 2022.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

3

One-on-one Round (2 Questions)

  • Q1. Introduction of myself
  • Q2. About qualification ?
4

Group Discussion Round

Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
5

Coding Test Round

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam interested to give the interview
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Referral and was interviewed before May 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. What is human resource management
  • Q2. What is account
3

One-on-one Round (2 Questions)

  • Q1. Tell us about yourself
  • Q2. Why you want to work here

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't make burden on any interviews

HCL Group Interview FAQs

How many rounds are there in HCL Group Non Voice Customer Care Executive interview?
HCL Group interview process usually has 3 rounds. The most common rounds in the HCL Group interview process are Aptitude Test, Group Discussion and HR.

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HCL Group Non Voice Customer Care Executive Reviews and Ratings

based on 2 reviews

4.5/5

Rating in categories

5.0

Skill development

4.5

Work-Life balance

5.0

Salary & Benefits

4.5

Job Security

5.0

Company culture

4.5

Promotions/Appraisal

4.5

Work Satisfaction

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