6 HCL Group Non Voice Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

HCL Group Non Voice Customer Care Executive Interview Experiences

1 interview found

Non Voice Customer Care Executive Interview Questions & Answers

Anonymous

posted on 11 Nov 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via AmbitionBox and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Aptitude Test

Aptitude test assess the candidate’s cognitive abilities ,skills and potential for learning.

Round 2 - Group Discussion

A group discussion is a structured conversation among a group of people usually 6-12 participants , moderated by facilitator.

Round 3 - HR

(6 Questions)

Q1. Can you tell me about yourself?

Add your answer

Q2. Why do you want to work for company

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Q3. What are your greatest strengths and weaknesses?

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Q4. How do you handle change or unexpected situations?

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Q5. What are your greatest strengths and weaknesses?

Ans.

My greatest strength is my ability to communicate effectively and empathize with customers. My weakness is that I can be overly detail-oriented at times.

Strength: Effective communication skills - able to convey information clearly and concisely
Strength: Empathy towards customers - able to understand their needs and concerns
Weakness: Being overly detail-oriented - sometimes spend too much time focusing on minor details
W...

Answered by AI

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Q6. How do you handle chane or unexpected situations?

Ans.

I handle change or unexpected situations by staying calm, assessing the situation, and adapting quickly.

Stay calm and composed
Assess the situation and understand the impact
Adapt quickly and come up with a solution
Communicate effectively with team members or customers

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Define your career goals and job aspirations.
Update your resume and LinkedIn profile.
Identify your strengths, skills and areas for improvement.

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Sales Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 7 Dec 2017

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me about your self

Ans.

I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics

Answered by AI

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Q2. What do you mean by Customer serive

Ans.

Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

Answered by AI

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Q3. Tell me How to sales Our product

Ans.

To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...

Answered by AI

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Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

Sales Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 17 Jan 2022

I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire

4 Questions

Q1. Why u wanted job in tech Mahindra?

Ans.

I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.

Tech Mahindra is known for its innovative solutions and cutting-edge technologies.
I am excited about the chance to work with a diverse team of talented professionals.
Tech Mahindra's global presence and client base provide immense learning and growth opportunities.
I believe in the company...

Answered by AI

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Q2. If you're selected in this company what your going to do?

Ans.

If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.

Develop and implement effective sales strategies
Build and maintain strong relationships with clients
Identify new business opportunities and expand customer base
Meet and exceed sales targets
Provide excellent customer service and support
Analyze market trends and competitor activities
Collaborate with cross-functional teams to achieve

Answered by AI

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Q3. Tell me about your self

Ans.

Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

10+ years of experience in sales, with a focus on B2B sales
Consistently achieved or exceeded sales targets by 20% or more
Developed and maintained strong relationships with key clients, resulting in repeat business and referrals
Implemented effective sales strategies and tactics to drive revenue growth
Prof...

Answered by AI

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Q4. Tell your previous experience in which company u have worked

Ans.

I have worked as a Sales Executive at XYZ Company.

Achieved 150% of sales target in the first quarter
Developed and maintained relationships with key clients
Implemented effective sales strategies resulting in a 20% increase in revenue
Trained and mentored new sales team members
Utilized CRM software to track and analyze sales data

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while introduceing your self and be fluent in communication skills...

Sales Executive Interview Questions & Answers

L&T Technology Services

pragati sahu

posted on 9 Apr 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(4 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Normal answer explained everything

Add your answer

Q3. Previous work ex

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Q4. Likes and dislikes

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Sales Executive Interview Questions & Answers

Tata Group

Anonymous

posted on 2 Dec 2022

I applied via Referral and was interviewed before Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Group Discussion

Constable exam was good
They have seen my skills and confidence about the project

Round 3 - One-on-one

(6 Questions)

Q1. Are you excited for this job How much parenstage you wii give to this company

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Q2. Are you good in this profession

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Q3. Are you ok to do this work

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Q4. Then show me some point

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Q5. Ok we are impress with this point

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Q6. Very good i like your confident

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Round 4 - Assignment

What type of assignment is this iwan to no

Interview Preparation Tips

Topics to prepare for Tata Group Sales Executive interview:

Sales

Interview preparation tips for other job seekers - Be confident about the job
No more over confident
Be caam
Be careful

Sales Executive Interview Questions & Answers

Tata Group

Anonymous

posted on 23 Feb 2022

Round 1 - One-on-one

(2 Questions)

Q1. Tell me something about you

Add your answer

Q2. How you spend your last birthday

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Interview Preparation Tips

Interview preparation tips for other job seekers - It was good

Non Voice Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 12 Sep 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 5 interview rounds.

Round 1 - Telephonic Call

(1 Question)

Q1. Tell me something about yourself

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Tell me something about women empowerment

Add your answer

Round 3 - Typing Test

(1 Question)

Q1. A typing test is being conducted

Add your answer

Round 4 - Grammar test

(1 Question)

Q1. A grammar test is being conducted

Add your answer

Round 5 - Chat process test

(1 Question)

Q1. Live chat process is being conducted

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Read something about women empowerment, child labour

Sales Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 26 Oct 2022

I applied via Naukri.com and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

A test determine a person that ability in particular skills and knowledge

Round 3 - HR

(6 Questions)

Q1. It's an hiring process

Add your answer

Q2. Tell me about your self

Add your answer

Q3. What is your strength and weakness

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Q4. What is your biggest Achievement

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Q5. What is your place after 5 years

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Q6. What did u applied for

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - A good place in tech Mahindra and reach my goals in this company and good servicea to customers

Sales Executive Interview Questions & Answers

Wipro

Anonymous

posted on 25 Jul 2021

Interview Questionnaire

1 Question

Q1. Good communication skills

Add your answer

Sales Executive Interview Questions & Answers

Capgemini

Anonymous

posted on 18 Oct 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Demonstrate accountability

Add your answer

Q2. Challenging situations and highlight your ability to take accountability

Add your answer

Round 3 - HR

(2 Questions)

Q1. Ability to collaborate

Ans.

I excel in collaborating with cross-functional teams to achieve sales targets through effective communication and teamwork.

Strong communication skills to effectively convey ideas and goals
Ability to listen actively and understand perspectives of team members
Flexibility to adapt to different working styles and personalities
Experience in successfully working with marketing, product, and customer service teams to drive sa

Answered by AI

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Q2. Discuss examples that will demonstrate the value

Ans.

Providing examples of successful sales strategies and their impact on revenue growth.

Implemented targeted email campaigns resulting in a 20% increase in lead generation
Introduced a loyalty program leading to a 15% growth in customer retention
Utilized social media advertising to reach new markets and increase sales by 25%

Answered by AI

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HCL Group Interview FAQs

How many rounds are there in HCL Group Non Voice Customer Care Executive interview?

HCL Group interview process usually has 3 rounds. The most common rounds in the HCL Group interview process are Aptitude Test, Group Discussion and HR.

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HCL Group Salaries in India

Technical Lead 3.3k salaries	₹0 L/yr - ₹0 L/yr
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