3 DATAMARK BPO SERVICE (P) LTD Non Voice Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

DATAMARK BPO SERVICE (P) LTD Non Voice Customer Care Executive Interview Experiences

2 interviews found

Non Voice Customer Care Executive Interview Questions & Answers

Sandhiya

posted on 19 Jun 2024

Interview experience

Average

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. Self introduction

Add your answer

Q2. Pic a topic and talk about 2min

Ans.

Topic: Importance of Time Management in the Workplace

Time management is crucial for productivity and efficiency
Setting priorities and deadlines helps in achieving goals
Avoiding procrastination and staying organized are key components
Example: Using tools like calendars and to-do lists to manage tasks effectively

Answered by AI

Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

Anonymous

posted on 21 Feb 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Tell about yourself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Top trending discussions

View All

Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

Got a question about DATAMARK BPO SERVICE (P) LTD?

Ask anonymously on communities.

Interview questions from similar companies

Non Voice Customer Care Executive Interview Questions & Answers

HGS

Anonymous

posted on 23 Dec 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - One-on-one

(5 Questions)

Q1. Voice and non voice processing?

Add your answer

Q2. Voice and non voice difference?

Ans.

Voice involves speaking directly with customers, while non-voice involves communicating through written messages or emails.

Voice involves speaking with customers over the phone or in person
Non-voice involves communicating through written messages, emails, or chat
Voice requires good verbal communication skills, while non-voice requires good written communication skills

Answered by AI

Add your answer

Q3. What is the voice and non voice processing and it roles ?

Ans.

Voice processing involves handling customer queries through phone calls, while non-voice processing involves handling queries through emails, chat, etc.

Voice processing involves interacting with customers over the phone
Non-voice processing involves handling customer queries through emails, chat, social media, etc.
Roles in voice processing include answering calls, providing assistance, resolving issues verbally
Roles in ...

Answered by AI

Add your answer

Q4. What about your company ?

Add your answer

Q5. How to d discuss about the customer care ?

Ans.

Discussing customer care involves addressing customer needs, resolving issues, and providing excellent service.

Listen actively to customer concerns
Empathize with the customer's situation
Offer solutions or alternatives to resolve issues
Provide clear and concise information
Follow up to ensure customer satisfaction

Answered by AI

Add your answer

Round 2 - Group Discussion

Non voice, voice process to customer care every customer problems can solutions him

Interview Preparation Tips

Topics to prepare for HGS Non Voice Customer Care Executive interview:

customer care
Sales Executive Activities
Customer Relationship
customer support

Interview preparation tips for other job seekers - Hgs company voice and non voice roles

Non Voice Customer Care Executive Interview Questions & Answers

Sutherland Global Services

Roja Kamaraj

posted on 28 Aug 2024

Interview experience

Poor

Difficulty level

Process Duration

Result

Round 1 - HR

(5 Questions)

Q1. They only checking your communication skill

Add your answer

Q2. Also see grammar skills

Add your answer

Q3. Tell about yourself

Add your answer

Q4. Pros & cons of social media

Add your answer

Q5. What is your Long term goal

Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

Concentrix Corporation

Mehraj khan

posted on 6 Apr 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Tell About delhi metro

Ans.

Delhi Metro is a rapid transit system serving Delhi and its satellite cities in the National Capital Region of India.

Delhi Metro is the largest and busiest metro network in India.
It has a total length of 389 kilometers and 285 stations.
The metro system has significantly reduced traffic congestion and air pollution in Delhi.
It is also known for its cleanliness, punctuality, and safety measures.
The metro has different cl...

Answered by AI

Add your answer

Q2. Tell about delhi bus

Ans.

Delhi bus is a public transportation system in Delhi, India.

Delhi bus is operated by Delhi Transport Corporation (DTC).
It covers a vast network of routes throughout the city and its suburbs.
The buses are categorized into different types such as AC, non-AC, low-floor, and high-floor.
The fares are affordable and vary based on the type of bus and distance traveled.
Delhi bus also offers special services for women, senior c

Answered by AI

Add your answer

Round 2 - Coding Test

Computer typing test for speed

Interview Preparation Tips

Interview preparation tips for other job seekers - Good nature awesome company Saturday Sunday off polite staff

Non Voice Customer Care Executive Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 15 Mar 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Technical

(1 Question)

Q1. Why you choose BPO as your career.

Add your answer

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Non Voice Customer Care Executive interview:

Questions related to BPO

Non Voice Customer Care Executive Interview Questions & Answers

Concentrix Corporation

Gaurav Bisht

posted on 4 Jun 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself?

Add your answer

Q2. Where you see after 5 years?

Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

Sutherland Global Services

NAdiSH SmARt

posted on 18 Jul 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Group Discussion

They give one topic, then we want to speak about that topic minimum 2 to 3 minutes

Round 2 - One-on-one

(2 Questions)

Q1. Self introduction

Add your answer

Q2. Some technical questions

Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

WNS

Anonymous

posted on 26 Aug 2022

I applied via Naukri.com and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one

(4 Questions)

Q1. I don't have received any call from WNS

Add your answer

Q2. I don't have received any interview call

Add your answer

Q3. I don't have received call from WNS

Add your answer

Q4. Received call from WNS

Add your answer

Interview Preparation Tips

Topics to prepare for WNS Non Voice Customer Care Executive interview:

I am not suggest any topic

Interview preparation tips for other job seekers - I don't have received any call from WNS for interview so I don't have interview details process and how I tell what was round 1,2,3 .

Non Voice Customer Care Executive Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 11 Sep 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Approached by Company and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Amcat

(2 Questions)

Q1. Paragraph writing

Add your answer

Q2. Versant test grammer

Add your answer

Round 2 - HR

(2 Questions)

Q1. Tell me something about yourself

Ans.

I am a dedicated and customer-focused individual with excellent communication skills.

Graduated with a degree in Communication Studies
Worked as a customer service representative for 2 years
Proficient in handling customer inquiries and resolving issues efficiently

Answered by AI

Add your answer

Q2. Why you want this job

Ans.

I am passionate about providing excellent customer service and enjoy helping others.

I have strong communication skills and enjoy interacting with people.
I am a problem solver and enjoy finding solutions to customer issues.
I am detail-oriented and strive to provide the best possible service to customers.
I have previous experience in customer service roles and enjoy the challenges it brings.

Answered by AI

Add your answer

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Non Voice Customer Care Executive interview:

good communication skills

Interview preparation tips for other job seekers - It was good.

DATAMARK BPO SERVICE (P) LTD Interview FAQs

How many rounds are there in DATAMARK BPO SERVICE (P) LTD Non Voice Customer Care Executive interview?

DATAMARK BPO SERVICE (P) LTD interview process usually has 1 rounds. The most common rounds in the DATAMARK BPO SERVICE (P) LTD interview process are HR.

Process Associate 377 salaries	₹0 L/yr - ₹0 L/yr
Data Entry Operator 78 salaries	₹0 L/yr - ₹0 L/yr
Interpreter 66 salaries	₹0 L/yr - ₹0 L/yr
Quality Auditor 32 salaries	₹0 L/yr - ₹0 L/yr
Language Interpreter 32 salaries	₹0 L/yr - ₹0 L/yr

DATAMARK BPO SERVICE (P) LTD Non Voice Customer Care Executive Interview Questions and Answers

DATAMARK BPO SERVICE (P) LTD Non Voice Customer Care Executive Interview Experiences

2 interviews found

(2 Questions)

(1 Question)

Interview Preparation Tips

Non Voice Customer Care Executive Interview Questions Asked at Other Companies

Interview questions from similar companies

(5 Questions)

Interview Preparation Tips

(5 Questions)

(2 Questions)

Interview Preparation Tips

(1 Question)

Interview Preparation Tips

(2 Questions)

(2 Questions)

(4 Questions)

Interview Preparation Tips

(2 Questions)

(2 Questions)

Interview Preparation Tips

DATAMARK BPO SERVICE (P) LTD Interview FAQs

Recently Viewed

InsuranceDekho

Credit Bajaar

DATAMARK BPO SERVICE (P) LTD

Discover companies

Dharmaj Crop Guard

DATAMARK BPO SERVICE (P) LTD

Varroc Group

Motherson Automotive Technologies and Engineering

DATAMARK BPO SERVICE (P) LTD

Varroc Group

Tell us how to improve this page.

DATAMARK BPO SERVICE (P) LTD Interviews By Designations

Interview Questions for Popular Designations

DATAMARK BPO SERVICE (P) LTD Non Voice Customer Care Executive Interview Process

Non Voice Customer Care Executive Interview Questions from Similar Companies