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DATAMARK BPO SERVICE (P) LTD Customer Care Associate Interview Questions and Answers

Updated 28 Sep 2023

1 interview found

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Customer Care Associate Interview Questions

user image Anonymous

posted on 28 Sep 2023

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. What is your biggest weakness
  • Q2. What is your biggest strength
  • Q3. Your best quality
  • Q4. Your worst quality
  • Q5. Your biggest fear

Interview Preparation Tips

Topics to prepare for DATAMARK BPO SERVICE (P) LTD Customer Care Associate interview:
  • Self confidence
Interview preparation tips for other job seekers - Don't be nervous

Interview questions from similar companies

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2022.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about your self
2

Aptitude Test Round

General knowledge test

3

One-on-one Round (1 Question)

  • Q1. Regarding shifts and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company, Management is terrible they don't even know how to drive a process and how to fulfill client requirements.
In my 7 years of career this is the worst company I worked with. No at all recommended to anyone. If u r not getting any job and this is the last option than only you can join.
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Aug 2024.

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction and all
  • Q2. Previous work experience
2

Aptitude Test Round

Typing test and listening test

3

Technical Round (2 Questions)

  • Q1. Ms Excel shortcut keys
  • Q2. Other troubleshooting questions
4

One-on-one Round (2 Questions)

  • Q1. Manager round will ask about your strengths and weakness
  • Q2. Why do you want to join and all

Interview Preparation Tips

Interview preparation tips for other job seekers - I advise to employer that if you think that if a candidate is not suitable or not qualified for the role then why you were being sticked to that lengthy interview process. I had given 4 5 rounds after managing for laptop by going 150 kms and in the manager round they asked to work as a different role in which I didn't have any experience so they had rejected me. Poor process of interview
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Jul 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. How many days it company wants notices period
  • Q2. How much your company Salary given

Interview Preparation Tips

Interview preparation tips for other job seekers - Eelll preparation for your Getty
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Feb 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Self introduction and previous work experience
3

Aptitude Test Round

It was related to grammar and scenarios to assist customers

4

One-on-one Round (2 Questions)

  • Q1. About shifts and leaves
  • Q2. Where do you see you in next five years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company related to work and environment but administration is not so good
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Nov 2022.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

After screening you will receive a link for the aptitude test you have to pass that test to move on to the next round.

3

Type test Round (2 Questions)

  • Q1. You will have to show your typing skills.
  • Q2. Basic grammar test will be conducted.
4

HR Round (1 Question)

  • Q1. General HR question were asked.
5

Technical Round (1 Question)

  • Q1. Again type test will be conducted and some question about the process will be asked.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication and type speed will help you land this job.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jan 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

  • Q1. About myself experience
3

Technical Round (1 Question)

  • Q1. Typing test myself checking the patience hesitation

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice company be confident don't go on negative reviews
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed in Jan 2023.

2 Interview Rounds

1

Assignment Round

Consist of 5 parts and you need to score 200

2

Group Discussion Round

Hr will ask questions regarding your introduction.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and it is easy to get a job. Prepare your introduction part well

I applied via Recruitment Consulltant and was interviewed in Aug 2021.

3 Interview Rounds

1

HR Round (3 Questions)

  • Q1. What is your family background?
  • Q2. Tell me about yourself.
  • Q3. Will your parents agree to work in a call center?
2

One-on-one Round (3 Questions)

  • Q1. Introduce me about yourself?
  • Q2. Tell me about your family?
  • Q3. How did you learn hindi?
3

Behavioral Round (3 Questions)

  • Q1. Tell me about yourself?
  • Q2. What is your current location?
  • Q3. We'll sign an agreement with you before joining you, will you join?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you speak Hindi fluently go for it. Everything is very easy. Nothing to fear at all, they have requirements every time. They will select you even if you do something wrong.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen

DATAMARK BPO SERVICE (P) LTD Interview FAQs

How many rounds are there in DATAMARK BPO SERVICE (P) LTD Customer Care Associate interview?
DATAMARK BPO SERVICE (P) LTD interview process usually has 2 rounds. The most common rounds in the DATAMARK BPO SERVICE (P) LTD interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in DATAMARK BPO SERVICE (P) LTD Customer Care Associate interview?

Some of the top questions asked at the DATAMARK BPO SERVICE (P) LTD Customer Care Associate interview -

  1. Your best qual...read more
  2. Your worst qual...read more

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