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DATAMARK BPO SERVICE (P) LTD Customer Care Associate Interview Questions and Answers

Updated 28 Sep 2023

DATAMARK BPO SERVICE (P) LTD Customer Care Associate Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. What is your biggest weakness
  • Q2. What is your biggest strength
  • Q3. Your best quality
  • Ans. 

    My best quality is my ability to empathize with customers and provide personalized solutions to their problems.

    • Strong communication skills to effectively understand and address customer needs

    • Ability to remain calm and patient in stressful situations

    • Experience in actively listening to customers and showing genuine concern for their issues

  • Answered by AI
  • Q4. Your worst quality
  • Ans. 

    I can be overly critical of myself

    • I tend to set high standards for myself

    • I can be self-critical to the point of being counterproductive

    • I am working on being more forgiving of myself and accepting imperfections

  • Answered by AI
  • Q5. Your biggest fear

Interview Preparation Tips

Topics to prepare for DATAMARK BPO SERVICE (P) LTD Customer Care Associate interview:
  • Self confidence
Interview preparation tips for other job seekers - Don't be nervous

Interview questions from similar companies

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

This round involve three section Maths,english,logical reasoing

Round 2 - HR 

(3 Questions)

  • Q1. Introduction of yourself
  • Q2. Job profile and education details
  • Q3. Information about company

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview in three stages
PR Round
HR Round
Managerial Round

I applied via Campus Placement and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Questions logical

Round 2 - HR 

(1 Question)

  • Q1. Tell me about urself

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm n answer the questions with confidence.

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic excel and grammar questions

Round 2 - Group Discussion 

A topic would be given to the candidates. Ex. "Pro's and Con's of social media"

Round 3 - Technical 

(1 Question)

  • Q1. Meaning of financial terms. My Self.
  • Ans. 

    Financial terms refer to the vocabulary used in the world of finance and economics.

    • Financial terms include words and phrases related to investments, banking, accounting, and more.

    • Examples of financial terms include assets, liabilities, interest rates, dividends, and capital gains.

    • Understanding financial terms is important for making informed financial decisions and communicating effectively with financial professionals

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and its ok if you miss to answer any question.

I applied via Campus Placement and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

Do with confidence prepare your self

Round 2 - Group Discussion 

Start putting your points on first 3 mins only

Round 3 - Technical 

(1 Question)

  • Q1. Some accounts based questions
Round 4 - HR 

(5 Questions)

  • Q1. What is your family background?
  • Q2. Why should we hire you?
  • Q3. Where do you see yourself in 5 years?
  • Q4. Tell me about yourself.
  • Q5. What are your strengths and weaknesses?

Interview Preparation Tips

Topics to prepare for TCS Process Associate interview:
  • Technical Skills
Interview preparation tips for other job seekers - Please stick on to the resume and prepare in advance talk with confidence

I applied via Recruitment Consultant and was interviewed before May 2018. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself?
  • Ans. 

    I am a recent graduate with a degree in Business Administration and a passion for process improvement and efficiency.

    • Graduated with a degree in Business Administration

    • Passionate about process improvement and efficiency

    • Have experience in analyzing data and identifying areas for improvement

  • Answered by AI
  • Q2. A recent movie that I have watched.
  • Ans. 

    I recently watched the movie 'The Shawshank Redemption'.

    • Directed by Frank Darabont

    • Based on a novella by Stephen King

    • Set in a prison in Maine

    • Themes of hope, friendship, and redemption

    • Starring Tim Robbins and Morgan Freeman

  • Answered by AI
  • Q3. Why you want a job change?
  • Ans. 

    Seeking new challenges and growth opportunities in a different work environment.

    • Desire for career advancement

    • Seeking new challenges

    • Looking for a better work-life balance

    • Interested in exploring different industries or roles

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I had confidence and optimistic even though I was not a scholar.

Interview Questionnaire 

3 Questions

  • Q1. Introduction
  • Q2. Fundamental of Accounting
  • Q3. Comfortability

Interview Preparation Tips

Round: Resume Shortlist
Experience: Simple resume that's totally describes you and attracts HR

Round: Test
Experience: Typing 25plus

Round: Manager Round
Experience: Introduction
Work under pressure
Why genpact
Stability check with your voice
Communication check
Comfort check
Background qualification check questions.

I was interviewed before Nov 2016.

Interview Questionnaire 

2 Questions

  • Q1. Tell me anout yourself ?
  • Ans. 

    I am a dedicated and detail-oriented individual with a background in customer service and data entry.

    • Background in customer service

    • Strong attention to detail

    • Experience in data entry

    • Excellent communication skills

  • Answered by AI
  • Q2. Why You want to join this company?
  • Ans. 

    I am impressed by the company's reputation for innovation and growth in the industry.

    • Company's strong reputation for innovation and growth

    • Opportunities for career advancement

    • Positive work culture and employee benefits

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 1 hour
Total Questions: 100

Skills: Communication And Confidence, Patience, Team Working Ability, Good Knowledge Of Basics, Quick Thinking
College Name: Mdsu Ajmer

I was interviewed before Nov 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: My resume got shortlisted from naukri.com and the h.r contacted me if I am looking for job.
Tips: Be confident. The first round is telephonic interview wherein you are asked about yourself which you can easily tell them.

Round: Test
Experience: There were short stories on the booklet that the h.r gave me and she randomly asked to read the paragraph. I read it as per her instructions. It was just to check the accent and your reading skills.
Tips: All you have to do is carefully read and not to repeat the words again and again, as it gives the impression that you are not confident.
Duration: 20 minutes
Total Questions: 15

Round: Group Discussion
Duration: 20 minutes

Round: Technical Interview
Experience: The process manager took the interview and asked me some products related questions as I was getting hired for a transaction process so I was asked questions related to transactions like what is gateway etc.
Tips: Think of the life examples and try to collaborate anything with your daily life things.

Round: VNA
Experience: The voice quality was checked. It was the best round. All I had to do was to listen carefully whatever the voice was saying in the call and then I have to repeat it non stop for 45 seconds. It was accessed by the system I guess.
Tips: Listen carefully

Round: HR Interview
Experience: It was a cake walk. The h.r was super cool person and her voice was very pleasing. It didn't felt like the interview but like the conversation wherein we are discussing the things I like. I was asked to speak about my favourite person. Super easy questions were asked. Basically the daily schedule, hobbies and all.

Skills: Communication, Problem solving, Patience
College Name: Gargi College

Interview Questionnaire 

2 Questions

  • Q1. The first round will be self introduction and few question relates to our subject.
  • Q2. Are you flexible with rotational shifts?
  • Ans. 

    Yes, I am flexible with rotational shifts and have previous experience working in different shifts.

    • I have no issues with working in rotational shifts

    • I have successfully worked in different shifts in my previous job

    • I understand the importance of flexibility in a role like this

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: in second round amcat online aptitude test will be conducted.
in that topics will be arithmetics, reasoing, english and finace will the sections. one should qualify the amcat to get short listed.

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DATAMARK BPO SERVICE (P) LTD Interview FAQs

How many rounds are there in DATAMARK BPO SERVICE (P) LTD Customer Care Associate interview?
DATAMARK BPO SERVICE (P) LTD interview process usually has 2 rounds. The most common rounds in the DATAMARK BPO SERVICE (P) LTD interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in DATAMARK BPO SERVICE (P) LTD Customer Care Associate interview?

Some of the top questions asked at the DATAMARK BPO SERVICE (P) LTD Customer Care Associate interview -

  1. Your best qual...read more
  2. Your worst qual...read more

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