Cogent E Services Interview Questions, Process, and Tips

Q1. They asked tell me about your self, past experiences, how did you celebrate your last birthday?
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Q2. They gave me a topic and asked to speak on a topic for 5 minutes. The interview questions are at very basic level.
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MCAT, it's very easy reasoning type test.
And the versant was also there. MCAT and Versant required as per process not for every process.

Q1. What is sales.
Ans. 
Sales is the process of selling products or services to customers in exchange for money or other forms of payment.
• Sales involves identifying potential customers and persuading them to make a purchase.

• It includes building relationships with customers to encourage repeat business.

• Sales can be done through various channels such as in-person, online, or over the phone.

• Successful salespeople often have strong communication ...read more
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Q2. What is diffrent between credit card and debit card.
Ans. 
Credit cards allow you to borrow money from the bank up to a certain limit, while debit cards use funds directly from your bank account.
• Credit cards allow you to borrow money up to a certain limit, while debit cards use funds directly from your bank account.

• Credit cards charge interest on the borrowed amount, while debit cards do not incur interest as you are using your own money.

• Credit cards offer rewards and cashback...read more
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Q3. How many types of area? Ans: Generally 3 types of area 1. Prime/tier 1 2. Growth/tier 2 3. Rural/tier 3
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Q4. Some finance knowlege is good plus point. Our sales knowledge
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Find percentage.
For example: 25k ka 25 percent

Q1. How to spent last sunday.
Ans. 
Spent the day relaxing at home with family, cooking a delicious meal, and watching movies.
• Relaxed at home with family

• Cooked a delicious meal

• Watched movies
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Q2. Checking rate of interest knowledge For example:flate roi and reducing roi.
Ans. 
Flat rate of interest remains constant throughout the loan tenure, while reducing rate of interest decreases over time.
• Flat rate of interest is calculated on the initial loan amount and remains the same throughout the loan tenure.

• Reducing rate of interest is calculated on the outstanding loan balance, which decreases over time as the loan is repaid.

• Flat rate of interest is easier to understand but may end up costing mo...read more
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Q3. Most important:- Sale me this pen.
Ans. 
This pen is a high-quality writing instrument that is both stylish and reliable.
• Highlight the pen's sleek design and durability

• Emphasize the smooth writing experience it provides

• Mention any special features like a comfortable grip or quick-drying ink
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Q1. Introduce yourself Where do you see yourself after 5 years
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Q2. Pick a topic and speak about it
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Q3. Tell me about your strength
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Q4. Tell me about your weakness
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Q1. Introduction , qualification
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Q1. Tell me about. Yourself
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Q2. Why did You left your previous organization
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Q3. How to handle angry customer
Ans. 
Listen actively, empathize, stay calm, apologize, offer solutions, follow up.
• Listen actively to understand the customer's concerns.

• Empathize with the customer's emotions and show understanding.

• Stay calm and avoid escalating the situation.

• Apologize for any inconvenience caused, even if it wasn't your fault.

• Offer solutions to address the customer's issue and make things right.

• Follow up with the customer to ensure their s
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Q4. Why are you trying this company
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Q1. Introduce myself on interview
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Q2. Essay writing on mangalore
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