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Cogent E Services Interview Questions, Process, and Tips

Updated 25 Feb 2025

Top Cogent E Services Interview Questions and Answers

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Cogent E Services Interview Experiences

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238 interviews found

B.P.O Interview Questions & Answers

user image Anonymous

posted on 12 Aug 2023

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
-
Result
No response

I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you study morning
  • Q3. My resume missing
  • Q4. There is no job for Hindi people
  • Q5. Been sitting all day pain keeps rotating

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't tell at once that you were sitting all day long and you will stay later.

B.P.O Interview Questions asked at other Companies

Q1. What about BPO and it's use ?
View answer (2)

BDA Interview Questions & Answers

user image Anonymous

posted on 11 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you
  • Q2. What are your weak points
  • Q3. What are your strengths
  • Q4. Tell me something about yourself
  • Q5. Who is your idol or favourite sportspersons

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a good command on your communication skills.

BDA Interview Questions asked at other Companies

Q1. 1-Sell fish to a Brahmin , 2-Sale byjus product to customer parents are well educated father Govt employee and mother is a teacher kid scores 95% marks in exams you have to sale the product to these kid, 3-what’s is photosynthesis, 4-someti... read more
View answer (9)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Indeed and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Anything you can ask me .. if its realted to firm so it better
  • Q2. Nothing . I am ready to give interview

Interview Preparation Tips

Interview preparation tips for other job seekers - I am looking forward for a better opportunity to having a reputed company job .. so please help me toh providing job . In any bank sector

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

I am manjunath
I come madanapalli andhrapradesh
But currently staying BTM layout
Banglore

Round 3 - Technical 

(3 Questions)

  • Q1. Any questions I handled
  • Q2. About yourself You place Educational qualification Which language Skills Work experience What About expected you salary
  • Q3. Yes I am manjunath Thise is interested

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes I interested in thise job
I worked definitely
That time improve my skills

Cogent E Services interview questions for popular designations

 Customer Service Associate

 (20)

 Customer Service Executive

 (16)

 Customer Care Executive

 (15)

 Customer Support Associate

 (13)

 Customer Support Executive

 (11)

 Customer Service Associate (Csa)

 (9)

 BPO Executive

 (7)

 Agent

 (5)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Self introduce and about educational qualifications.
  • Q2. About work experience how many years and is roul done on job?
  • Q3. About my strength and weakness.
  • Q4. What got learn about last work experience?
  • Ans. 

    I learned how to effectively communicate with customers and resolve their issues.

    • Developed strong communication skills

    • Learned how to handle difficult customers

    • Gained experience in problem-solving and conflict resolution

    • Improved my knowledge of the company's products and services

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about all points before attend enterveiw. Ok

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Get interview-ready with Top Cogent E Services Interview Questions

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - Simple 

(2 Questions)

  • Q1. What's your name? Address ?
  • Ans. My self vanshika I belongs to khatauli
  • Answered Anonymously
  • Q2. Aap job kyu krna chahti ho?

Data Entry and Computer Operator Interview Questions asked at other Companies

Q1. How to configure vlookup
View answer (1)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Myself What I did Yesterday. Education details.
Round 3 - HR 

(1 Question)

  • Q1. About myself. What I did yesterday My career goals etc.
Round 4 - Client Interview 

(1 Question)

  • Q1. Asked about myself. My daily routine. My favourite sport and when did I played last time And also what happened in that sports match.
Round 5 - Trainer 

(1 Question)

  • Q1. Myself. Daily routine. Etc

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

Csa Lead Interview Questions & Answers

user image Winslete

posted on 25 Feb 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Shahha eheje hehehe eheje
  • Q2. Hwusua
Round 2 - Client Interview 

(2 Questions)

  • Q1. Shehshbdhdhsb whej eheje eheje ehehs
  • Q2. Dhdhd
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction and details about customer service
Round 3 - Case Study 

Describing many things like women empowerment like topics

Round 4 - HR 

(1 Question)

  • Q1. Final introduction and sallary related discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't stop while talking.but talk smoothly that the person listening to you can understand.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. He will just ask you random things
  • Q2. What you did yesterday
Round 2 - One-on-one 

(2 Questions)

  • Q1. What was your last CTC
  • Q2. Tell me something about your hometown

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services interview?
Cogent E Services interview process usually has 2-3 rounds. The most common rounds in the Cogent E Services interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Cogent E Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cogent E Services. The most common topics and skills that interviewers at Cogent E Services expect are Customer Service, voice process, Telecalling, ArcIMS and Back Office.
What are the top questions asked in Cogent E Services interview?

Some of the top questions asked at the Cogent E Services interview -

  1. How you will handle unhappy customers like he is continuously abusing you...read more
  2. What qualities should an customer service exicutive ha...read more
  3. Suppose you have written quick learner in your strength , What do you mean by q...read more
How long is the Cogent E Services interview process?

The duration of Cogent E Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Cogent E Services Interview Process

based on 231 interviews

Interview experience

3.7
  
Good
View more

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Cogent E Services Reviews and Ratings

based on 2.9k reviews

3.3/5

Rating in categories

3.2

Skill development

3.1

Work-life balance

2.9

Salary

3.2

Job security

3.0

Company culture

2.9

Promotions

3.0

Work satisfaction

Explore 2.9k Reviews and Ratings
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