600+ Cogent E Services Interview Questions & Answers | Complete Prep Guide 2025

Cogent E Services Interview Experiences

Popular Designations

239 interviews found

Customer Support Executive Interview Questions & Answers

Vaishali Gupta

posted on 30 Sep 2023

Interview experience

Bad

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Indeed and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. He will just ask you random things

Add your answer

Q2. What you did yesterday

Add your answer

Round 3 - One-on-one

(2 Questions)

Q1. What was your last CTC

Add your answer

Q2. Tell me something about your hometown

Add your answer

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.

View answer (21)

Java Developer Interview Questions & Answers

Anonymous

posted on 28 Aug 2023

Interview experience

Poor

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Exceptional handling

Add your answer

Q2. Main method questions

Add your answer

Java Developer Interview Questions asked at other Companies

Q1. Sort 0 and 1 Problem Statement Given an integer array ARR of size N containing only integers 0 and 1, implement a function to sort this array. The solution should scan the array only once without using any additional arrays. Input: The firs... read more

View answer (3)

Cogent E Services Interview Questions and Answers for Freshers

Customer Support Associate Interview Questions & Answers

Ankur

posted on 5 Sep 2023

Interview experience

Poor

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(3 Questions)

Q1. About yourself????

Add your answer

Q2. Daily routine???

Add your answer

Q3. Why do you want to join bpo

Add your answer

Round 3 - HR

(2 Questions)

Q1. Why do you want to join bpo??

Add your answer

Q2. What is bpo??????

Ans.

BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.

BPO involves outsourcing non-core business functions such as customer support, data entry, and payroll processing.
Companies often choose to outsource these tasks to save costs and improve efficiency.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples of BPO compan...

Answered by AI

Add your answer

Top Cogent E Services Customer Support Associate Interview Questions and Answers

Q1. Suppose you have written quick learner in your strength , What do you mean by quick learner?

View answer (1)

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?

View answer (33)

DMS Executive Interview Questions & Answers

Anonymous

posted on 17 Nov 2022

I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(5 Questions)

Q1. Product and communication skill

Add your answer

Q2. Check the employee ability

Add your answer

Q3. Check the computer knowledge and typing spped

Add your answer

Q4. English and Hindi language understanding

Add your answer

Q5. Know the Previous work experience and work

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Computer basic knowledge and typing speed Preparation for your Interview

DMS Executive Interview Questions asked at other Companies

Q1. What is Dms ?

View answer (1)

Customer Service Executive Interview Questions & Answers

tripti pandey

posted on 1 Oct 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

View all Resume tips

Round 2 - HR

(5 Questions)

Q1. Tell me about your self

Add your answer

Q2. Yesterday routine

Add your answer

Q3. Why you left your previous job

Add your answer

Q4. What is bpo? Why you want to joined

Ans.

BPO stands for Business Process Outsourcing. I want to join because I enjoy helping customers and providing excellent service.

BPO involves contracting a third-party provider to handle specific business processes, such as customer service, technical support, or back-office tasks.
I want to join because I have a passion for helping customers and resolving their issues efficiently.
Working in a BPO allows me to gain valuabl...

Answered by AI

Add your answer

Q5. CHECK mother tongue issue

Ans.

The question is likely asking about the candidate's proficiency in their mother tongue language.

Explain your proficiency in your mother tongue language
Provide examples of how you have used your mother tongue in a customer service role
Discuss any challenges or advantages of being bilingual in a customer service role

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not much more just be confident

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?

View answer (36)

Get interview-ready with Top Cogent E Services Interview Questions

Interview Questions & Answers

Tarun kumar mishra

posted on 25 Jul 2023

Interview experience

Bad

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Tell me about your self

Add your answer

Q2. How you celebrate your last birthday

Add your answer

Round 3 - Technical

(1 Question)

Q1. What you know about broadband

Add your answer

Assistant Manager Interview Questions & Answers

Anonymous

posted on 27 Nov 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Technical

(3 Questions)

Q1. How will you manage attrition?

Add your answer

Q2. How will you prepare manpower?

Add your answer

Q3. What was your previous experience and how did you deal with challenges meeting the KPIs?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and confident. Do commit false, admit if you have anything unaware.

Assistant Manager Interview Questions asked at other Companies

Q1. You are Handling cash operations then how you manage operations with sales ?

View answer (88)

Senior Customer Service Executive Interview Questions & Answers

Anonymous

posted on 20 Nov 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Clint round and selected on second round.

Add your answer

Q2. Experience and intro

Add your answer

Senior Customer Service Executive Interview Questions asked at other Companies

Q1. What is you are quaficantion ? What is You are habits? What is you are quaficantion ad were You have studied? What is you are age? What is ureached safely job? What is you rope style Strictly Watters?

View answer (1)

Customer Service Executive Interview Questions & Answers

Javed Mirza

posted on 5 Mar 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Tell me about yourself

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Difference between Apology and empathy

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while interview

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?

View answer (36)

Quality Auditor Interview Questions & Answers

Anonymous

posted on 21 Dec 2021

I applied via Company Website and was interviewed before Dec 2020. There were 2 interview rounds.

Interview Questionnaire

1 Question

Q1. What's your name? Are you comfortable in night shift? He will not asked how much salary you are expecting they will offer you as per HR community will decide. Are you will be Avila on your week off? We wil...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I never recommended to go cogent E Services Ltd which is in located Noida sec 63. They only knows how to take the work from employee no personal life no feelings no Learning at all.

Quality Auditor Interview Questions asked at other Companies

Q1. What is the Difference between empathy and simpathy ?

View answer (1)

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services interview?

Cogent E Services interview process usually has 2-3 rounds. The most common rounds in the Cogent E Services interview process are HR, Resume Shortlist and One-on-one Round.

How to prepare for Cogent E Services interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cogent E Services. The most common topics and skills that interviewers at Cogent E Services expect are Customer Service, voice process, Telecalling, ArcIMS and Back Office.

What are the top questions asked in Cogent E Services interview?

Some of the top questions asked at the Cogent E Services interview -

How you will handle unhappy customers like he is continuously abusing you...read more
What qualities should an customer service exicutive ha...read more
Suppose you have written quick learner in your strength , What do you mean by q...read more

How long is the Cogent E Services interview process?

The duration of Cogent E Services interview process can vary, but typically it takes about less than 2 weeks to complete.

Customer Service Associate 906 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 564 salaries	₹0 L/yr - ₹0 L/yr
Customer Care Executive 508 salaries	₹0 L/yr - ₹0 L/yr
Team Lead 400 salaries	₹0 L/yr - ₹0 L/yr
Customer Support Executive 335 salaries	₹0 L/yr - ₹0 L/yr

Cogent E Services Interview Questions, Process, and Tips

Top Cogent E Services Interview Questions and Answers

Cogent E Services Interview Experiences

239 interviews found

(2 Questions)

(2 Questions)

Customer Support Executive Interview Questions asked at other Companies

(2 Questions)

Java Developer Interview Questions asked at other Companies

(3 Questions)

(2 Questions)

Top Cogent E Services Customer Support Associate Interview Questions and Answers

Customer Support Associate Interview Questions asked at other Companies

(5 Questions)

Interview Preparation Tips

DMS Executive Interview Questions asked at other Companies

(5 Questions)

Interview Preparation Tips

Customer Service Executive Interview Questions asked at other Companies

Interview Questions & Answers

(2 Questions)

(1 Question)

(3 Questions)

Interview Preparation Tips

Assistant Manager Interview Questions asked at other Companies

(2 Questions)

Senior Customer Service Executive Interview Questions asked at other Companies

(1 Question)

(1 Question)

Interview Preparation Tips

Customer Service Executive Interview Questions asked at other Companies

Interview Questionnaire

1 Question

Interview Preparation Tips

Quality Auditor Interview Questions asked at other Companies

Cogent E Services Interview FAQs

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