AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Cogent E Services Interview Questions, Process, and Tips
Top Cogent E Services Interview Questions and Answers
- Q1. Suppose you have written quick learner in your strength , What do you mean by quick learner?asked in Customer Support Associate interview
- Q2. How you will handle unhappy customers like he is continuously abusing you ?asked in C.S.A interview
- Q3. How to up sales the product? Can you explainasked in Customer Support Executive interview
Cogent E Services Interview Experiences
238 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed before Dec 2022. There were 3 interview rounds.
(1 Question)
- Q1. General questions
(1 Question)
- Q1. Ask about experience
Interview Preparation Tips
Team Lead Interview Questions asked at other Companies
Harshit Upadhyay
Selected
I applied via Walk-in and was interviewed in Nov 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself
- Ans.
I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.
I have experience in customer service roles, where I have honed my skills in handling customer queries and complaints.
I am a quick learner and can adapt to new situations easily.
I am a team player and enjoy collaborating with colleagues to achieve common goals.
I am proficient in using various customer service tools...
(5 Questions)
- Q1. Tell me about yourself
- Ans.
I am a customer-oriented individual with excellent communication skills and a passion for helping people.
I have experience in customer service roles, where I have honed my problem-solving and conflict resolution skills.
I am a good listener and can empathize with customers to understand their needs and concerns.
I am a quick learner and can adapt to new situations and technologies easily.
I am a team player and enjoy coll...
- Q2. What is customer support
- Ans.
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer queries and concerns
It includes providing technical assistance and troubleshooting
Customer support can be provided through various channels such as phone, email, chat, and social media
The goal of customer support is to ensure customer satisfaction and retention
Examples of customer ...
- Q3. Why do you want to join Bpo
- Ans.
I am interested in joining Bpo because of the opportunities it offers for personal and professional growth.
I am excited about the chance to work with a diverse group of people and learn from their experiences.
I am looking forward to developing my communication and problem-solving skills through interacting with customers.
I am attracted to the fast-paced and dynamic nature of the Bpo industry, which will keep me engaged...
- Q4. Tell me about your yesterday routine
- Ans.
Yesterday, I woke up early, exercised, went to work, attended meetings, and spent time with family in the evening.
Woke up at 6 am and exercised for 30 minutes
Got ready for work and left home at 8 am
Attended meetings with clients and colleagues throughout the day
Had lunch with coworkers at a nearby restaurant
Finished work at 5 pm and returned home
Spent time with family, cooked dinner, and watched TV in the evening
- Q5. Your last memorable day
- Ans.
My last memorable day was spent hiking in the mountains with my friends.
Woke up early and drove to the trailhead
Enjoyed the scenic views and fresh air
Had a picnic lunch at the summit
Took lots of photos and made memories with friends
Ended the day with a delicious dinner at a local restaurant
Interview Preparation Tips
Customer Care Executive Interview Questions asked at other Companies
I applied via Walk-in and was interviewed in Aug 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me something about yourself
- Q2. Speak for one minute on any topic , which do you want
(2 Questions)
- Q1. Tell me about yourself
- Q2. How did you spend your last weekend
Interview Preparation Tips
Be confident and speak clearly
BPO Executive Interview Questions asked at other Companies
(3 Questions)
- Q1. What is your qualification?
- Q2. Tell me about your self.
- Q3. Where are you from now.
Interview Preparation Tips
Csa Supervisor Interview Questions asked at other Companies
Cogent E Services interview questions for popular designations
Selected
I applied via Walk-in and was interviewed before Oct 2023. There was 1 interview round.
(2 Questions)
- Q1. Introduce your self
- Q2. Sell this pen .
- Ans.
This pen is not just a writing tool, but a stylish accessory that will make you stand out in any setting.
Highlight the sleek design and quality craftsmanship of the pen
Emphasize the smooth writing experience it provides
Mention any special features like a comfortable grip or refillable ink
Create a sense of urgency by mentioning limited availability or a special promotion
Customer Service Associate Interview Questions asked at other Companies
Get interview-ready with Top Cogent E Services Interview Questions
abhishek upadhyay
Selected
I was interviewed before Feb 2024.
(1 Question)
- Q1. Can you increase some other process?
Customer Care Executive Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.
(1 Question)
- Q1. Basic details and CTC
(1 Question)
- Q1. Past experience and profile
Senior Manager Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed before May 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Introduction and about the previous job experiences
- Q2. Job details and skills to handle the current job
(1 Question)
- Q1. Questions related to the current job profile
Assignment to understand your proficiency in English
Customer Support Executive Interview Questions asked at other Companies
I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Slower to market than competitors.
- Ans.
We need to identify the reasons for being slower to market and implement strategies to improve our speed.
Analyze the current product development process and identify bottlenecks
Explore new technologies and tools to streamline the process
Collaborate with cross-functional teams to improve communication and decision-making
Implement agile methodologies to increase flexibility and speed
Benchmark against competitors to ident...
- Q2. Rigid structure that reduces agility.
- Ans.
A rigid structure can hinder an organization's ability to adapt quickly to changes in the market or industry.
A rigid structure can lead to slow decision-making processes.
It can also limit creativity and innovation within the organization.
Examples include bureaucratic organizations or those with strict hierarchies.
To increase agility, organizations may need to adopt a more flexible structure or implement agile methodolo
Interview Preparation Tips
Financial risk. The financial resources needed to start and grow a business can be extensive, and if things don't go well, you may face substantial financial loss. ...
Stress. ...
Time commitment. ...
Undesirable duties.
Assistant Manager Interview Questions asked at other Companies
I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.
(2 Questions)
- Q1. In first round interview they ask about, introduce yourself
- Q2. After that they are asking, Are you comfortable in English?
(2 Questions)
- Q1. They are asking about qualifications
- Q2. After that they are observe that how good i am speaking
(1 Question)
- Q1. Last question is that hr asking ,are you comfortable in English to talk with customers?
Interview Preparation Tips
Customer Executive Interview Questions asked at other Companies
Top trending discussions
Cogent E Services Interview FAQs
Some of the top questions asked at the Cogent E Services interview -
The duration of Cogent E Services interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Cogent E Services Interviews By Designations
- Cogent E Services Customer Service Associate Interview Questions
- Cogent E Services Customer Service Executive Interview Questions
- Cogent E Services Customer Care Executive Interview Questions
- Cogent E Services Customer Support Associate Interview Questions
- Cogent E Services Customer Support Executive Interview Questions
- Cogent E Services Customer Service Associate (Csa) Interview Questions
- Cogent E Services BPO Executive Interview Questions
- Cogent E Services Agent Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Associate Interview Questions
- Customer Support Executive Interview Questions
- Customer Service Associate (Csa) Interview Questions
- BPO Executive Interview Questions
- Agent Interview Questions
- Show more
Cogent E Services Interview Process
based on 231 interviews
Interview experience
Interview Questions from Similar Companies
Fast track your campus placements
Cogent E Services Reviews and Ratings
based on 2.9k reviews
Rating in categories
|
Customer Service Associate
969
salaries
|  ₹1 L/yr - ₹4.1 L/yr |
|
Customer Service Executive
604
salaries
| ₹1 L/yr - ₹4.4 L/yr |
|
Customer Care Executive
492
salaries
| ₹0.9 L/yr - ₹3.6 L/yr |
|
Team Lead
401
salaries
| ₹1 L/yr - ₹4.6 L/yr |
|
Customer Support Executive
342
salaries
| ₹1.2 L/yr - ₹3.6 L/yr |
Wipro
TCS
Infosys
HCLTech
- Home >
- Interviews >
- Cogent E Services Interview Questions
