Cogent E Services Voice Process Executive Interview Questions and Answers

Q1. Self introduction
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Q2. Job experience
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Q1. Basically they were checking the communication by talking random topic.
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Q2. Package discussion
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Q1. Tell about yourself
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Q2. Can you speak in hindi
Ans. 
Yes, I can speak in Hindi fluently.
• I am fluent in speaking Hindi

• I have good communication skills in Hindi

• I can effectively communicate in Hindi with others
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English exam via HCL

Q1. WHY YOU CHOOSE BPO
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Q1. About myself and
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Q2. Talk about your college life
Ans. 
My college life was a mix of academics, extracurricular activities, and making lifelong friendships.
• Studied hard to maintain good grades

• Participated in various clubs and organizations

• Made friends from diverse backgrounds

• Enjoyed attending college events and festivals

• Balanced academics with social life
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Q3. Where are you coming from
Ans. 
I am coming from a background in customer service and communication.
• I have experience working in a call center handling customer inquiries and resolving issues.

• I have strong communication skills and am comfortable speaking with customers over the phone.

• I am familiar with using CRM systems to log customer interactions and track progress.

• I have received training in active listening and problem-solving techniques to bette
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Q4. Why should we hire you
Ans. 
I have strong communication skills, a proven track record in customer service, and a passion for helping others.
• I have excellent communication skills, both written and verbal.

• I have a proven track record in customer service, with positive feedback from previous employers and clients.

• I am passionate about helping others and providing top-notch service to customers.

• I am a quick learner and adapt well to new situations, m
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Q5. How long will you work with us
Ans. 
I am looking for a long-term career opportunity and plan to work with your company for the foreseeable future.
• I am committed to growing and developing within the company

• I value stability and consistency in my career

• I am excited about the opportunity to contribute to the company's success

• I am open to exploring new roles and responsibilities within the organization
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Q1. Tell about your self
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Q1. How did you get to know about this company ?
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Q2. How is your experience?
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Q3. Tell me something about yourself
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Q1. Tell me about your self
Ans. 
I am a dedicated and experienced professional with a strong background in customer service and communication skills.
• Over 5 years of experience in customer service roles

• Excellent communication skills, both written and verbal

• Strong problem-solving abilities

• Proven track record of meeting and exceeding customer expectations

• Ability to work well under pressure and in a fast-paced environment
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Q1. Tell me about your self
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