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Conneqt Business Solutions Voice Process Executive Interview Questions and Answers

Updated 18 Oct 2024

Conneqt Business Solutions Voice Process Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about yourself
  • Q2. Can you speak in hindi
  • Ans. 

    Yes, I can speak in Hindi fluently.

    • I am fluent in speaking Hindi

    • I have good communication skills in Hindi

    • I can effectively communicate in Hindi with others

  • Answered by AI
Round 2 - Assignment 

English exam via HCL

Round 3 - One-on-one 

(1 Question)

  • Q1. WHY YOU CHOOSE BPO
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. 1 min topic in English or Hindi

Voice Process Executive Interview Questions Asked at Other Companies

asked in Amazon
Q1. How to solve a problem of customer
asked in Flipkart
Q2. What is customer service? Is the support you offer ur customer be ... read more
asked in Amazon
Q3. When a customer is angery how you handle this time
Q4. What is Bpo and why you choice Bpo?
asked in Wipro
Q5. What is c language? When c language developed
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me something about yourself?
  • Ans. 

    I am a dedicated and experienced Voice Process Executive with strong communication skills and a passion for providing excellent customer service.

    • I have worked as a Voice Process Executive for 5 years, handling customer queries and resolving issues.

    • I have excellent communication skills, both verbal and written, which helps me effectively interact with customers.

    • I am skilled in using various voice process tools and softw...

  • Answered by AI
  • Q2. What is your salary expectation?
  • Ans. 

    I expect a competitive salary based on my skills, experience, and the industry standards.

    • I am looking for a salary that reflects my qualifications and the value I can bring to the company.

    • I have researched the average salary range for Voice Process Executives in the industry.

    • I am open to negotiation and would like to discuss the salary package in detail.

    • I believe that a fair and competitive salary is important for job ...

  • Answered by AI
  • Q3. Are you comfortable working 6 day no fix weekoff no fix shift after 6 month no leaves
  • Ans. 

    Yes, I am comfortable working 6 days a week with no fixed week off or shift after 6 months with no leaves.

    • I am willing to work 6 days a week without a fixed week off or shift after 6 months.

    • I understand the importance of commitment and dedication in a voice process executive role.

    • I am adaptable and can handle a demanding work schedule.

    • I am motivated to excel in my career and willing to make sacrifices for professional ...

  • Answered by AI
  • Q4. Why should we hire you?
  • Ans. 

    I have the necessary skills, experience, and dedication to excel in this role.

    • I have a strong background in voice processes and have successfully handled similar roles in the past.

    • I possess excellent communication skills, both verbal and written, which are essential for a voice process executive.

    • I am a quick learner and adapt well to new technologies and processes.

    • I am highly organized and detail-oriented, ensuring acc...

  • Answered by AI
  • Q5. What is your strength
  • Ans. 

    My strength is my excellent communication skills and ability to handle customer queries effectively.

    • Excellent communication skills

    • Ability to handle customer queries effectively

    • Strong problem-solving skills

    • Adaptability and flexibility

    • Positive attitude and teamwork

    • Attention to detail

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence level high 👍🏻.
Formal dressing.
Manners

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What have you done since completing your graduation?
  • Q2. Nothing he didn't asked anything because this interview is just a formality to him

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a very disappointing experience. They only provide jobs to individuals who come with recommendations or from affluent families. I carefully observed that the HR was asking questions, and after receiving the answers, he set the resumes of certain candidates aside. In contrast, two candidates who might have come with recommendations did not answer well, yet he placed their resumes in a different pile. Ultimately, he selected those two candidates only. They are taking advantage of us and wasting our time, so please do not apply for this job; don't waste your time and money.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your qualification?
  • Ans. 

    I have a Bachelor's degree in Business Administration with a specialization in Marketing.

    • Bachelor's degree in Business Administration

    • Specialization in Marketing

  • Answered by AI
  • Q2. Where do you see yourself in five years?
  • Ans. 

    In five years, I see myself as a senior Voice Process Executive leading a team and implementing innovative strategies to improve efficiency and customer satisfaction.

    • Continuing to excel in my role as a Voice Process Executive

    • Taking on more responsibilities and leadership roles within the company

    • Implementing new technologies and strategies to streamline processes

    • Mentoring and training new team members

    • Contributing to the

  • Answered by AI
Round 2 - Case Study 

Credit cards write a summary

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Most memorable day
  • Ans. 

    My most memorable day was when I graduated from college.

    • Graduating with honors

    • Celebrating with family and friends

    • Feeling proud of my accomplishments

  • Answered by AI
Round 2 - Assignment 

Pronunciation, typing, Email

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared until and unless u succed, dont losse hope
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What's that in your hand?
  • Ans. 

    It's a pen.

    • It's a black pen with a silver clip.

    • I use it for taking notes during interviews.

    • It has a comfortable grip for writing.

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Chatting with AI
Round 3 - Aptitude Test 

Mathematics and Comprehension

Round 4 - HR 

(2 Questions)

  • Q1. Hello! How do you do?
  • Q2. How good are you in your workspace?
Round 5 - Document verification 

(1 Question)

  • Q1. Can you mail us your documents for verification?
  • Ans. 

    Yes, I can mail my documents for verification.

    • I am able to mail my documents for verification.

    • I will ensure all necessary documents are included in the mail.

    • I can provide tracking information if needed.

  • Answered by AI
Round 6 - Training 

(1 Question)

  • Q1. Can you tell me about yourself to me and the team as well?
Round 7 - Group Discussion 

It Was informative and sensitive so I cannot share it, as per the HIPPA regulations . 🙏

Round 8 - Assignment 

It was a fun activity. And I still feel proud to have been a part of the entire team's success in winning that round.

Round 9 - Coding Test 

I apologize for not sharing those details.

Round 10 - Test for endurance and patience 

(1 Question)

  • Q1. This too shall pass

Interview Preparation Tips

Interview preparation tips for other job seekers - Have courage and Be kind 🙏
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell about yourself
  • Ans. 

    I am a dedicated and experienced professional with a strong background in customer service and communication skills.

    • I have over 5 years of experience in customer service roles

    • I am proficient in handling customer queries and resolving issues efficiently

    • I have excellent communication skills, both verbal and written

    • I am a quick learner and adapt well to new environments

    • I am a team player and enjoy working collaboratively

  • Answered by AI
  • Q2. Talk about some random topic for 1 mint
  • Ans. 

    The impact of social media on mental health

    • Social media can have both positive and negative effects on mental health

    • Constant comparison to others can lead to feelings of inadequacy and low self-esteem

    • Cyberbullying and online harassment can contribute to anxiety and depression

    • However, social media can also provide a sense of community and support for those struggling with mental health issues

  • Answered by AI
  • Q3. Assessment round
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2023. There were 16 interview rounds.

Round 1 - Group Discussion 

A Group discussion, often abbreviated as GD,is a popular evaluation technique Used by employers during the recruitment process. It is a structured conversion involving a group of individuals usually between 6 to 15 participants, who gather to discuss a specific topic or problem.

Round 2 - Aptitude Test 

An aptitude test is an exam Used to determine an individual's skill or propensity to succeed in a given activity, Aptitude test assume that individuals have inherent strengths and weaknesses and have an natural inclination toward success or failur in specific areas based on their innate characteristics.

Round 3 - Assignment 

An assignment is a task that someone in authority has asked you to do.the word assignment is just the noun form of the common verb assign,which you use when you want to give someone a duty or a job.when you assign something, that something is called an assignment.

Round 4 - Coding Test 

Coding test are assessment that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new job,as part of a professional certification program,or as a way to assess the current skill level of a developer.

Round 5 - Case Study 

A case study is an in-depth research design that primarily uses a qualitative methodology but sometimes includes quantitative methodology. Used to examine an identifiable problem confirmed through research.

Round 6 - HR 

(5 Questions)

  • Q1. Why are you interested in this job ?
  • Ans. It'an honor and a privilege to work for an established company ilke yours As I researched the job opening you have I realized.Through this Job, I can showcase my technical skills to help the company's development.
  • Answered by Ragireddy Priyanka
  • Q2. What are your strength?
  • Ans. My time management skills are exceptional And I'm well -organised, efficient, And systematic I enjoy expelling at my job.
  • Answered by Ragireddy Priyanka
  • Q3. Why did you leave your last Job?
  • Ans. It's a professional shift. I've gained much form my last Job, but now I'm seeking new challenges to expand my perspectives and gain an entirely new set of skills.
  • Answered by Ragireddy Priyanka
  • Q4. Would you like to work overtime Or odd hours?
  • Ans. I understand that putting extra effort impacts the company's development, so I'm happy . If it means I'm contributing to the company I'll be glad to contributes.
  • Answered by Ragireddy Priyanka
  • Q5. Tell me about a time when you were Not satisfied with your performance?
Round 7 - Case Study 

A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

Round 8 - Aptitude Test 

An aptitude test is an exam Used to determine an individual's skill Or propensity to succeed in a given activity. Aptitude test assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success Or failure in specific areas based on their innate characteristics.

Round 9 - Group Discussion 

The primary goal of a group discussion is to assess a candidate's ability to communicate, collaborate, and present their ideals effectively within a group setting.

Round 10 - Coding Test 

Coding test are assessments that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program Or as a way to assess the current skill level of a developers.

Round 11 - Assignment 

An assignment is a task that someone in authority has asked you to do. Word assignment is just the noun form of the common verb assign, which you use when you want to give someone a duty Or a Job. When you assign something, that something is called an assignment.

Round 12 - Case Study 

A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

Round 13 - Coding Test 

Coding test are assessment that are designed to evaluation a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program, Or as a to assess the current skill level of a developers.

Round 14 - Assignment 

An assignment is a task that someone in authority has asked you to do. the word assignment is just the noun form of the common verb assign, which you use when you want to give someone a duty Or a job. When you assign something, that something is called an assignment.

Round 15 - Case Study 

A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

Round 16 - Coding Test 

Coding test are assessments that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program, Or as a way to assess the current skill level of a developers.

Interview Preparation Tips

Interview preparation tips for other job seekers - Identify your passion and strengths -knowing what you're passionate about and what you excel in will help you narrow down your job search and find a role that aliens with your interests and skills.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Mcat second is versant than typing test after that technical interview than finall HR round.

Round 3 - One-on-one 

(10 Questions)

  • Q1. Tell someone about you
  • Q2. They are checking presence of mind.
  • Q3. Why do you want to join concentrix ?
  • Q4. Tell something about concentrix
  • Ans. 

    Concentrix is a global business services company specializing in customer engagement and improving business performance.

    • Concentrix provides customer service, technical support, and sales solutions for clients across various industries.

    • The company has a presence in over 40 countries and serves clients in more than 70 languages.

    • Concentrix is known for its focus on innovation and technology to deliver exceptional customer...

  • Answered by AI
  • Q5. About your home town
  • Q6. What did you do during lockdown?
  • Ans. How did you spend your last weekend/yesterday?
  • Answered by Tabrez Alam
  • Q7. What's Daily routine
  • Q8. If you get high salary from other company what will you do?
  • Q9. Why did you leave your last job?
  • Q10. Last job role and responsibilities
Round 4 - HR 

(8 Questions)

  • Q1. About your self
  • Q2. Education background
  • Q3. What did you learn during lockdown
  • Q4. What did you learn during your study?
  • Q5. How do you handle irritating customer?
  • Ans. 

    I remain calm, listen actively, empathize with the customer, and find a solution to their problem.

    • Stay calm and composed

    • Listen actively to understand the customer's issue

    • Empathize with the customer's frustration

    • Find a solution to address the customer's problem

    • Offer alternatives or escalate to a supervisor if needed

  • Answered by AI
  • Q6. Tell me about your daily routine
  • Q7. How did you spend your last birthday?
  • Q8. Why only concentrix ? Why not other company?

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Voice Process Executive interview:
  • Communication Skills
  • Education background
  • Good body language
  • Greeting well
Interview preparation tips for other job seekers - They are only checking your communication skills and English speaking fluency, If you have good English fluency than you can early crack the interview,

......
Don't be stuck on any questions and don't answer the question like reading a book, be honest with you and answer your own word.

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Voice Process Executive interview?
Conneqt Business Solutions interview process usually has 2 rounds. The most common rounds in the Conneqt Business Solutions interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Conneqt Business Solutions Voice Process Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Conneqt Business Solutions. The most common topics and skills that interviewers at Conneqt Business Solutions expect are English, Hindi, bpo, inbound and voice process.
What are the top questions asked in Conneqt Business Solutions Voice Process Executive interview?

Some of the top questions asked at the Conneqt Business Solutions Voice Process Executive interview -

  1. can you speak in hi...read more
  2. 1 min topic in English or Hi...read more

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Conneqt Business Solutions Voice Process Executive Salary
based on 78 salaries
₹1.1 L/yr - ₹3.5 L/yr
15% less than the average Voice Process Executive Salary in India
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Conneqt Business Solutions Voice Process Executive Reviews and Ratings

based on 40 reviews

3.7/5

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3.7

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3.6

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3.4

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3.4

Job security

3.5

Company culture

3.3

Promotions

3.3

Work satisfaction

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