2 Cogent E Services Chat and Email Support Executive Interview Questions & Answers | Complete Prep Guide 2025

Cogent E Services Chat and Email Support Executive Interview Experiences

1 interview found

Chat and Email Support Executive Interview Questions & Answers

Anonymous

posted on 14 Sep 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. They asked tell me about your self, past experiences, how did you celebrate your last birthday?

Add your answer

Q2. They gave me a topic and asked to speak on a topic for 5 minutes. The interview questions are at very basic level.

Add your answer

Round 3 - Aptitude Test

MCAT, it's very easy reasoning type test.
And the versant was also there. MCAT and Versant required as per process not for every process.

Interview Preparation Tips

Interview preparation tips for other job seekers - You can crack it within a day of preparation. Speak fluently with confidence. The HR don't even know the proper English grammar and Syntax.

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 7 Sep 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

Customer Service Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 8 Dec 2017

Interview Questionnaire

1 Question

Q1. Basic questions like Name, Address, Birth date, qualification and work experience

Add your answer

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 22 Jun 2017

Interview Questionnaire

1 Question

Q1. About yourself

View 5 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

Customer Support Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 16 Mar 2018

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire

3 Questions

Q1. VERSANT TEST(English language and voice test)

Add your answer

Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard

Add your answer

Q3. Salary discussion

Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 18 Sep 2022

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR

Round 2 - Group Discussion

Tell me about your day.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy interview, you just need to have some good communication skills.

Customer Support Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 21 Nov 2019

I applied via Walk-in and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. They were asked about my last birthday that how I did spend that.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Everyone should confidence must while given the interviews because they takes your interviews not to seat their only. You have to work for them then only they can provide you the salary. Not for that interview session how did you give that.

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. What's your salary expectations

Add your answer

Q2. What's your strength and weakness

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Customer Support Executive Interview Questions & Answers

Teleperformance

posted on 3 Feb 2022

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Tell me about yourself.

Add your answer

Round 2 - Assignment

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple , communication should be fluent and be confident 😎

Customer Service Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 17 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Introduction, educational qualifications, hobbies, work experience if any, what do you mean by BPO.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They just see your confidence and Grasping power to resolve customer query. Good English required in international process.

Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Chat and Email Support Executive interview?

Cogent E Services interview process usually has 3 rounds. The most common rounds in the Cogent E Services interview process are Resume Shortlist, One-on-one Round and Aptitude Test.

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Cogent E Services Chat and Email Support Executive Salary

based on 5 salaries

₹2.1 L/yr - ₹2.8 L/yr

18% less than the average Chat and Email Support Executive Salary in India

View more details

Cogent E Services Salaries in India

Customer Service Associate 906 salaries	₹0 L/yr - ₹0 L/yr
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Team Lead 400 salaries	₹0 L/yr - ₹0 L/yr
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