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Cogent E Services Chat and Email Support Executive Interview Questions and Answers

Updated 14 Sep 2023

Cogent E Services Chat and Email Support Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. They asked tell me about your self, past experiences, how did you celebrate your last birthday?
  • Q2. They gave me a topic and asked to speak on a topic for 5 minutes. The interview questions are at very basic level.
Round 3 - Aptitude Test 

MCAT, it's very easy reasoning type test.
And the versant was also there. MCAT and Versant required as per process not for every process.

Interview Preparation Tips

Interview preparation tips for other job seekers - You can crack it within a day of preparation. Speak fluently with confidence. The HR don't even know the proper English grammar and Syntax.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Was given up a topic and discussed

Round 2 - Typing Test 

(3 Questions)

  • Q1. Grammar related questions to check your vocabulary
  • Q2. Fast typing skill by giving a paragraph
  • Q3. Email writing for any scenarios
Round 3 - HR 

(1 Question)

  • Q1. This hr interview is mainly to know your communication skills and fluency

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and speak
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic Arithmetic Questions

Round 2 - Assignment 

Constructing and email to the client

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Prepared. Have enough knowledge to know how to write a basic email.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself?
  • Q2. Previous job profile?
Round 2 - Assignment 

Passage writing on a given topic.

Round 3 - Aptitude Test 

HR ma’am asked me to give a OEPT test (verbal english) for an email process interview process. Scored 70+ in all three sections of OEPT (as results displayed in real-time after completion). Surprisingly, HR MA’AM then told that overall score is 56 because that is calculated DIFFERENTLY.

Interview Preparation Tips

Interview preparation tips for other job seekers - Their HR calls people for interview by giving incorrect info.
You get rejected with a wrong reason.
HR suggests to contact recruiter and they offer then what they actually have.
The path of hiring.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Technical questions on previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place for freshers. Working culture is great. Professionalism in management. Salry is a bit on downside however, overall experience is really great.

I applied via Naukri.com and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - Communication skills 

(3 Questions)

  • Q1. Give a brief about holiday destination?
  • Q2. Self introduction,levels in future expectation.
  • Q3. Why we have to hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real and be you
Be confident
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell about yourself
Round 2 - Aptitude Test 

Write an essay and choose the correct answer with scenarios

Round 3 - One-on-one 

(1 Question)

  • Q1. Manager round speak only in english
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic Arithmetic Questions

Round 2 - Assignment 

Constructing and email to the client

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Prepared. Have enough knowledge to know how to write a basic email.

I applied via Walk-in and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Talk about yourself and write an essay
Round 3 - Technical 

(1 Question)

  • Q1. Talk about yourself and technical questions

Interview Preparation Tips

Topics to prepare for iEnergizer Chat and Email Support Executive interview:
  • Computer Graphics
  • EA games
  • Writing Skills
  • Communication Skills
  • Good English
Interview preparation tips for other job seekers - Be calm, stay confident and trust in yourself if you don't know anything just tell them that you don't know the answer.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Technical questions on previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place for freshers. Working culture is great. Professionalism in management. Salry is a bit on downside however, overall experience is really great.

Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Chat and Email Support Executive interview?
Cogent E Services interview process usually has 3 rounds. The most common rounds in the Cogent E Services interview process are Resume Shortlist, One-on-one Round and Aptitude Test.

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Cogent E Services Chat and Email Support Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
View more
Cogent E Services Chat and Email Support Executive Salary
based on 5 salaries
₹2.1 L/yr - ₹2.8 L/yr
18% less than the average Chat and Email Support Executive Salary in India
View more details

Cogent E Services Chat and Email Support Executive Reviews and Ratings

based on 4 reviews

3.1/5

Rating in categories

2.4

Skill development

2.9

Work-life balance

2.7

Salary

1.9

Job security

2.5

Company culture

2.6

Promotions

2.6

Work satisfaction

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