Hexaware Technologies Chat and Email Support Executive Interview Questions and Answers

Q1. Personal details asked.
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Q2. How did I get to know about the job opportunity
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Q1. Every question possible.
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Q2. I was asked about Salary expectation.
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Q3. Can I join immediately
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Q1. Tel me about self experience, looking for communication
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Q2. Previous experience ,where r u coming from
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Q3. Nothing salary discussion
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General topic continues speaking expectations

Included math,english, reasoning

Q1. Tell me about health insurance
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Q2. Why we hire you
Ans. 
I bring a unique combination of experience, skills, and leadership qualities that will drive success for the company.
• Proven track record of successfully leading teams and achieving business goals

• Strong strategic planning and decision-making skills

• Excellent communication and interpersonal abilities

• Innovative thinker with a focus on driving growth and profitability

• Passionate about driving organizational success and foste
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English, Mathematics, Computers

Q1. All about your previous experience, why do you want to join Optum, understanding of claims and healthcare.
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Q1. Self Introduction
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Q2. What are your hobbies?
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Q1. This round is Typing test.
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Q1. Self introduction
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Q2. 3 qualities you like in others.
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Q3. 3 thing for which you are thankful in your life.
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Q4. Why we hire you?
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Q5. Convince me that you are serious for this job.
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Q6. You gave 7 years for government exam preparation..... why are you entering in customer care?
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Q7. 3 good qualities in you.
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They asked tell me about yourself and things related to self intro

They send one link in that we have to attend small test

Q1. They asking some questions related customer support
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Q2. What is customer support?
Ans. 
Customer support is providing assistance and guidance to customers before, during, and after a purchase.
• Customer support involves addressing customer inquiries, issues, and complaints.

• It includes helping customers navigate products or services, troubleshooting technical problems, and providing solutions.

• Customer support can be provided through various channels such as chat, email, phone, or in-person.

• Examples of custom...read more
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Q3. Tell some things you know about sutherland and this job.
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Q1. Will you comfortable with night shift.
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Live chatting with the customer to solve their issues.