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Hexaware Technologies Chat and Email Support Executive Interview Questions and Answers

Updated 16 Sep 2024

Hexaware Technologies Chat and Email Support Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Was given up a topic and discussed

Round 2 - Typing Test 

(3 Questions)

  • Q1. Grammar related questions to check your vocabulary
  • Q2. Fast typing skill by giving a paragraph
  • Q3. Email writing for any scenarios
Round 3 - HR 

(1 Question)

  • Q1. This hr interview is mainly to know your communication skills and fluency

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and speak
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell about yourself
Round 2 - Aptitude Test 

Write an essay and choose the correct answer with scenarios

Round 3 - One-on-one 

(1 Question)

  • Q1. Manager round speak only in english

Chat and Email Support Executive Interview Questions Asked at Other Companies

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Q1. What if customer says that the ordered material is not reached bu ... read more
Q2. Are you ok with calling and chat process
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Q3. What is urs professionals?
Q4. What is positive points of your hobby?
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Q5. What will you do if customer asks for refund

Interview questions from similar companies

I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Introduction initiated by 3 people. 2 people starts technical discussion. 1 started managerial discussion

Round 3 - HR 

(2 Questions)

  • Q1. Normal HR questions. Why to leave current company? Etc why wipro? Salary negotiation
  • Q2. Why join wipro and not other?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready for all your answers on resume. Dont fake resume.

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. I have been asked about what do u understand by accounts payable ?
  • Ans. 

    Accounts payable refers to the money a company owes to its vendors or suppliers for goods or services received.

    • Accounts payable is a liability on the balance sheet.

    • It is recorded when a company receives an invoice from a vendor or supplier.

    • Payment terms are negotiated between the company and the vendor, such as net 30 or net 60.

    • Examples of accounts payable include rent, utilities, and inventory purchases.

    • Accounts payab...

  • Answered by AI
  • Q2. Definition of accounting
  • Ans. 

    Accounting is the process of recording, classifying, and summarizing financial transactions to provide information that is useful in making business decisions.

    • Accounting involves recording financial transactions such as sales, purchases, and payments.

    • It also involves classifying these transactions into categories such as assets, liabilities, and equity.

    • Finally, accounting involves summarizing this information in financ...

  • Answered by AI
  • Q3. What is a credit note and debit note
  • Ans. 

    A credit note is a document issued by a seller to a buyer, indicating that a refund or credit has been made to the buyer's account. A debit note is a document issued by a seller to a buyer, indicating that a debit has been made to the buyer's account.

    • A credit note is issued when a seller owes money to a buyer, such as when a product is returned or a discount is given.

    • A debit note is issued when a buyer owes money to a ...

  • Answered by AI
  • Q4. Learn some journal entries as well if u are looking for AP or AR profiles

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good but salary is worst here they won't give u more then 1,60k as a fresher and not more then 2.5k If u r experienced
Worst company

I applied via Naukri.com and was interviewed before May 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked about IND AS 115 & 116 and whatever is there in resume.

Interview Preparation Tips

Interview preparation tips for other job seekers - Your introduction is very important. The more elaborative introduction you will give, the more confident you will look to the interviewer. Your introduction can cover your complete resume, whatever you did in your last job/articleship/internship, wherever you represented your school, academic qualification, etc.. They basically evaluate your communication skill and how much you are comfortable working in corporate environment and also, if you are comfortable in relocating yourself. All the very best.

I applied via Recruitment Consultant and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About work experience in tge past...comm skills as well

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and know your skills and explain well..less grammer error advice

I applied via Naukri.com and was interviewed in Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. It was all related to my field that is datacenter

Interview Preparation Tips

Interview preparation tips for other job seekers - The first round was the telephonic one which was all about technical and further clearing the round was asked for face to face interview with the manager where the further general questions were asked about the family background ad then further more into depth of technical knowledge Related to my field and then after clearing the round there was another interview with general manager And then further HR round

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. I was having experience in accounts payable so I was interviewed about the same process only. They will ask questions about what knowledge you are having in AP .
  • Q2. 3way match PO,2way match PO .Basic accounting questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident about the process for which you are about to apply. Just have a good knowledge about what experience you are carrying.

I applied via Campus Placement and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Ind as115
  • Q2. Deferred tax asset

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and you willbe auto confident when you technical is strong so prepare daily

I was interviewed before Jul 2021.

Round 1 - Aptitude Test 

Logical reasoning, GAAP and English

Round 2 - Technical 

(1 Question)

  • Q1. Taxation and business finance questions mostly
Round 3 - HR 

(1 Question)

  • Q1. Personal experiences and preferences

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer only if you know what you are talking about
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Hexaware Technologies Interview FAQs

How many rounds are there in Hexaware Technologies Chat and Email Support Executive interview?
Hexaware Technologies interview process usually has 3 rounds. The most common rounds in the Hexaware Technologies interview process are HR, Aptitude Test and One-on-one Round.
How to prepare for Hexaware Technologies Chat and Email Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Hexaware Technologies. The most common topics and skills that interviewers at Hexaware Technologies expect are Back Office, Customer Service, Non Voice Process, chat and customer support.
What are the top questions asked in Hexaware Technologies Chat and Email Support Executive interview?

Some of the top questions asked at the Hexaware Technologies Chat and Email Support Executive interview -

  1. This hr interview is mainly to know your communication skills and flue...read more
  2. Grammar related questions to check your vocabul...read more
  3. Fast typing skill by giving a paragr...read more

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Hexaware Technologies Chat and Email Support Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more
Join Hexaware Technologies Experience the impact across your digital ecosystem and beyond.
Hexaware Technologies Chat and Email Support Executive Salary
based on 16 salaries
₹1.3 L/yr - ₹3 L/yr
26% less than the average Chat and Email Support Executive Salary in India
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Hexaware Technologies Chat and Email Support Executive Reviews and Ratings

based on 6 reviews

2.4/5

Rating in categories

2.8

Skill development

2.5

Work-life balance

2.7

Salary

2.5

Job security

2.7

Company culture

2.4

Promotions

2.4

Work satisfaction

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