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Cogent E Services Interview Questions, Process, and Tips
Top Cogent E Services Interview Questions and Answers
- Q1. Suppose you have written quick learner in your strength , What do you mean by quick learner?asked in Customer Support Associate interview
- Q2. How you will handle unhappy customers like he is continuously abusing you ?asked in C.S.A interview
- Q3. How to up sales the product? Can you explainasked in Customer Support Executive interview
Cogent E Services Interview Experiences
238 interviews found
Anonymous
I applied via Referral and was interviewed in Aug 2023. There were 5 interview rounds.
(5 Questions)
- Q1. 1. Tell me about yourself 2. Family background details 3. Do you have any work experience
- Q2. What do you know about customer service?
- Ans.
Customer service involves providing assistance and support to customers before, during, and after a purchase.
Customer service is about meeting the needs and expectations of customers.
It involves effective communication, problem-solving, and empathy.
Examples include resolving customer complaints, answering inquiries, and providing product information.
Customer service can be provided through various channels such as phon...
- Q3. How would you handle tough and angry customer?
- Q4. Why you left your previous job?
- Q5. Why there is career gap in your resume?
(1 Question)
- Q1. Same as HR round + speak 1-3 minute on the topic of given by OM.
(2 Questions)
- Q1. They ask about in-depth details what you've written in your resume.
- Q2. Suppose you have written quick learner in your strength , What do you mean by quick learner?
- Ans.
Quick learner refers to the ability to grasp new information, skills, or concepts rapidly and effectively.
Quickly understanding and applying new information
Adapting to changes and challenges easily
Being open to feedback and willing to learn from mistakes
Seeking out opportunities for growth and development
Examples: mastering a new software program in a short amount of time, quickly picking up on new industry trends and
(1 Question)
- Q1. Salary discussion and Negotiation .
Interview Preparation Tips
- BFSI
- Customer Service
- bpo
Top Cogent E Services Customer Support Associate Interview Questions and Answers
Customer Support Associate Interview Questions asked at other Companies
Junaid
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Tell me about yourself ?
- Q2. What you did yesterday ?
(3 Questions)
- Q1. Tell me about yourself ?
- Q2. Speak on your memorable day ?
- Q3. What is bank, loans, credit Card
- Ans.
Banks are financial institutions that offer services such as loans and credit cards to individuals and businesses.
Banks are institutions that provide financial services such as savings accounts, checking accounts, and loans.
Loans are borrowed money that must be repaid with interest over a specified period of time.
Credit cards are payment cards that allow users to borrow money from the card issuer up to a certain limit ...
(3 Questions)
- Q1. Tell me about yourself?
- Q2. Please elaborate the past experience more ?
- Q3. Ok, what is bank ?
- Ans.
A bank is a financial institution that accepts deposits from the public and creates credit.
Banks provide various financial services such as loans, mortgages, and investment accounts.
They play a crucial role in the economy by facilitating the flow of money and capital.
Banks are regulated by government authorities to ensure stability and protect customers' funds.
Examples of banks include JPMorgan Chase, Bank of America,
Interview Preparation Tips
Customer Service Advisor Interview Questions asked at other Companies
Selected
I applied via Company Website
(1 Question)
- Q1. Introduced yourself Are you ready for rotational shift Banking question
(2 Questions)
- Q1. Are you ready to handle pressure
- Q2. Yes m ready to handle pressure
(1 Question)
- Q1. Speak about any topic for 2mins in hindi or English
- Ans.
I will speak about the importance of financial literacy in today's world.
Financial literacy is crucial for making informed decisions about money management
It helps individuals understand concepts like budgeting, saving, investing, and debt management
Lack of financial literacy can lead to poor financial decisions and debt accumulation
Financial education programs can help improve financial literacy among individuals
Finan...
Phone Banking Officer Interview Questions asked at other Companies
(2 Questions)
- Q1. How much salary to expect?
- Q2. Why are ypu choos these company?
Cogent E Services interview questions for popular designations
Grammer and logical reasoning
(2 Questions)
- Q1. Self intro about you
- Q2. Why should I hire you
Interview Preparation Tips
Junior Android Developer Interview Questions asked at other Companies
Get interview-ready with Top Cogent E Services Interview Questions
Nadim Ahmad
(2 Questions)
- Q1. Excel assessment
- Q2. Need to smart and logical
Senior MIS Executive Interview Questions asked at other Companies
Selected
I applied via Newspaper Ad and was interviewed in Oct 2023. There was 1 interview round.
(2 Questions)
- Q1. Basic JS and Node js Question
- Q2. React question and Express js question
SDE Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed in Jul 2023. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself tell me about your last weekend
(2 Questions)
- Q1. What is social media and advantages and disadvantages of social media ?
- Ans.
Social media is a platform for online communication and networking.
Advantages of social media include increased connectivity and communication, access to information and resources, and opportunities for self-expression and creativity.
Disadvantages of social media include privacy concerns, cyberbullying and online harassment, and the spread of misinformation.
Examples of social media platforms include Facebook, Twitter,
- Q2. What is your weakness and strength?
(3 Questions)
- Q1. Firstly they asked basic tell me about yourself ?
- Q2. Why do you want to join bpo and why not your core field?
- Q3. How do you handle irrated customer?
- Ans.
Handling an irate customer requires active listening, empathy, and problem-solving skills.
Remain calm and composed
Listen actively and let the customer vent their frustrations
Empathize with the customer's situation
Apologize for any inconvenience caused
Offer a solution or alternative options
Follow up to ensure customer satisfaction
Interview Preparation Tips
Top Cogent E Services Customer Support Associate Interview Questions and Answers
Customer Support Associate Interview Questions asked at other Companies
Selected
I applied via Job Fair and was interviewed in Apr 2024. There was 1 interview round.
(2 Questions)
- Q1. Rgarding my education
- Q2. What is famous in amroha
- Ans.
Amroha is famous for its production of perfumes, especially the traditional attar fragrances.
Amroha is known for its rich history and cultural heritage
The city is famous for its traditional attar perfumes made from natural ingredients
Amroha is also known for its production of brassware and glassware
The city has several historical monuments and temples worth visiting
Interview Preparation Tips
Telecommunication Technician Interview Questions asked at other Companies
Aman kushwaha
(2 Questions)
- Q1. What is your hobby
- Ans.
My hobby is photography, capturing moments and telling stories through images.
I enjoy exploring different locations to find unique shots
I love experimenting with different lighting techniques
I often participate in photography contests and exhibitions
- Q2. Why I hire you
- Ans.
I have a strong background in customer service, excellent communication skills, and a proven track record of resolving customer issues efficiently.
Extensive experience in customer service roles
Excellent communication skills
Proven track record of resolving customer issues efficiently
Customer Service Executive Interview Questions asked at other Companies
Top trending discussions
Cogent E Services Interview FAQs
Some of the top questions asked at the Cogent E Services interview -
The duration of Cogent E Services interview process can vary, but typically it takes about less than 2 weeks to complete.
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Cogent E Services Interviews By Designations
- Cogent E Services Customer Service Associate Interview Questions
- Cogent E Services Customer Service Executive Interview Questions
- Cogent E Services Customer Care Executive Interview Questions
- Cogent E Services Customer Support Associate Interview Questions
- Cogent E Services Customer Support Executive Interview Questions
- Cogent E Services Customer Service Associate (Csa) Interview Questions
- Cogent E Services BPO Executive Interview Questions
- Cogent E Services Agent Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Associate Interview Questions
- Customer Support Executive Interview Questions
- Customer Service Associate (Csa) Interview Questions
- BPO Executive Interview Questions
- Agent Interview Questions
- Show more
Cogent E Services Interview Process
based on 230 interviews
Interview experience
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Cogent E Services Reviews and Ratings
based on 2.9k reviews
Rating in categories
|
Customer Service Associate
969
salaries
|  ₹1 L/yr - ₹4.1 L/yr |
|
Customer Service Executive
604
salaries
| ₹1 L/yr - ₹4.4 L/yr |
|
Customer Care Executive
492
salaries
| ₹0.9 L/yr - ₹3.6 L/yr |
|
Team Lead
401
salaries
| ₹1 L/yr - ₹4.6 L/yr |
|
Customer Support Executive
342
salaries
| ₹1.2 L/yr - ₹3.6 L/yr |
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