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Cogent E Services Interview Questions, Process, and Tips

Updated 25 Feb 2025

Top Cogent E Services Interview Questions and Answers

View all 60 questions

Cogent E Services Interview Experiences

Popular Designations

238 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - HR 

(3 Questions)

  • Q1. 1. Tell me about yourself.
  • Q2. 2. Share your experience of Bengaluru.
  • Q3. 3. Other basic question about my resume.
Round 2 - One-on-one 

(3 Questions)

  • Q1. 1. What is BPO
  • Ans. 

    BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.

    • BPO involves outsourcing non-core business functions such as customer support, data entry, and payroll processing.

    • Companies often choose BPO to reduce costs, improve efficiency, and focus on their core competencies.

    • Popular BPO destinations include India, the Philippines, and Eastern Europe.

    • Exampl...

  • Answered by AI
  • Q2. 2. Why we should hire you
  • Q3. What is your salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - You just need to answer questions with confidence.

Top Cogent E Services Customer Support Associate Interview Questions and Answers

Q1. Suppose you have written quick learner in your strength , What do you mean by quick learner?
View answer (1)

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (33)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Hello my name zoya khan and i am in live in subhash nagar purva babban kha and i am inter passed for apic inter collage and my intrast for study and singing and iam good parcen and thanks for this is my fi...

Interview Preparation Tips

Interview preparation tips for other job seekers - hello good iam a good parcen please ineeded i am very poor and help for home members and mammy dady please one chance please is my first interview and my name is zoya khan i am inter paased for apic inter collage . and my dreame for nursing . please help please one more cahance please i need this job.

Credit Officer Interview Questions asked at other Companies

Q1. How can you are calculate income if customer not filing the income tax return in business class
View answer (7)
Cogent E Services Interview Questions and Answers for Freshers
illustration image

HR Assistant Interview Questions & Answers

user image Anonymous

posted on 25 Feb 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. What is your name? My name is Anjali What about you self?
  • Q2. Why should I hire you ?
  • Q3. What's is your weekness?
  • Q4. What is your experience?

HR Assistant Interview Questions asked at other Companies

Q1. What's your understanding about documentation and background verification
View answer (3)

Csa Analyst Interview Questions & Answers

user image Anonymous

posted on 3 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Self Introduction
  • Q2. Randomly any topic
  • Q3. Worked experienced

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to start career in bpo

Csa Analyst Interview Questions asked at other Companies

Q1. How far india has a mixed economy proove it
View answer (3)

Cogent E Services interview questions for popular designations

 Customer Service Associate

 (20)

 Customer Service Executive

 (16)

 Customer Care Executive

 (15)

 Customer Support Associate

 (13)

 Customer Support Executive

 (11)

 Customer Service Associate (Csa)

 (9)

 BPO Executive

 (7)

 Agent

 (5)

Pyspark Developer Interview Questions & Answers

user image Sherin Peter

posted on 30 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Tell us your experience with Pyspark
  • Ans. 

    I have 3 years of experience working with Pyspark in data processing and analysis.

    • Developed ETL pipelines using Pyspark to process large datasets

    • Optimized Spark jobs for performance by tuning configurations and partitioning data

    • Implemented machine learning models with Spark MLlib for predictive analytics

  • Answered by AI

Pyspark Developer Interview Questions asked at other Companies

Q1. Tell me about your current project. Difference between managed and external table. Architecture of spark. What is RDD. Characteristics of RDD. Meaning of lazy nature. Insert statement for managed and external table Deployment related to cod... read more
View answer (1)

Get interview-ready with Top Cogent E Services Interview Questions

Telecaller Interview Questions & Answers

user image Anonymous

posted on 15 Nov 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell us about yourself
  • Q2. Tell us about your education

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare well and go for an interview

Telecaller Interview Questions asked at other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to method 2.What is the vlookup? Vlookup is a mapping in the one file to another file 3.Tell me about cut, copy, paste? Cut: Ctrl+p Copy: Ctrl+c Paste: Ctrl+v File save: Ctrl+s 4.wha... read more
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Sales related questions
  • Q2. What is sale ? How to promote a product
  • Ans. 

    Sales is the process of selling a product or service to customers. Promoting a product involves various strategies to create awareness and generate interest.

    • Sales is the act of persuading customers to purchase a product or service.

    • Promoting a product involves understanding the target audience and their needs.

    • Effective promotion includes creating compelling marketing messages and using various channels like advertising,...

  • Answered by AI
  • Q3. How to up sales the product? Can you explain
  • Ans. 

    To up sales of a product, focus on understanding customer needs, providing excellent customer service, and implementing effective marketing strategies.

    • Identify customer needs and tailor the product to meet those needs

    • Provide exceptional customer service to build trust and loyalty

    • Implement targeted marketing strategies to reach potential customers

    • Offer promotions, discounts, or incentives to encourage sales

    • Leverage cust...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You should focus on your goal and take guiden in you Supirior or senior, definitely that helpful in your career.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself?

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. About your profile and experiance.
  • Ans. Answer promptly as your communication skills will be notices.
  • Answered by Imran Hussain
  • Q2. About the overall experiance and job roles.
  • Ans. Share your experience and job roles.
  • Answered by Imran Hussain
Round 3 - One-on-one 

(3 Questions)

  • Q1. About your profile and experience.
  • Ans. Clearly describe your profile and experience.
  • Answered by Imran Hussain
  • Q2. About your job roles, achievements and skills.
  • Q3. Explain your pervious job roles and responsibilities, your achievements, your skills and contributions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good at communication, have a moderate and clear rate of speech. Be confident, and be calm, have a smile and give your best l. ☺👍 #allthebest

Top Cogent E Services Customer Support Associate Interview Questions and Answers

Q1. Suppose you have written quick learner in your strength , What do you mean by quick learner?
View answer (1)

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (33)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Words reading, bio data
  • Q2. Words reading

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)
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Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services interview?
Cogent E Services interview process usually has 2-3 rounds. The most common rounds in the Cogent E Services interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Cogent E Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cogent E Services. The most common topics and skills that interviewers at Cogent E Services expect are Customer Service, voice process, Telecalling, ArcIMS and Back Office.
What are the top questions asked in Cogent E Services interview?

Some of the top questions asked at the Cogent E Services interview -

  1. How you will handle unhappy customers like he is continuously abusing you...read more
  2. What qualities should an customer service exicutive ha...read more
  3. Suppose you have written quick learner in your strength , What do you mean by q...read more
How long is the Cogent E Services interview process?

The duration of Cogent E Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Cogent E Services Interview Process

based on 231 interviews

Interview experience

3.7
  
Good
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Cogent E Services Reviews and Ratings

based on 2.9k reviews

3.3/5

Rating in categories

3.2

Skill development

3.1

Work-life balance

2.9

Salary

3.2

Job security

3.0

Company culture

2.9

Promotions

3.0

Work satisfaction

Explore 2.9k Reviews and Ratings
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