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BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer support, data entry, and payroll processing.
Companies often choose BPO to reduce costs, improve efficiency, and focus on their core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Exampl...
I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.
Cogent E Services interview questions for popular designations
I have 3 years of experience working with Pyspark in data processing and analysis.
Developed ETL pipelines using Pyspark to process large datasets
Optimized Spark jobs for performance by tuning configurations and partitioning data
Implemented machine learning models with Spark MLlib for predictive analytics
Get interview-ready with Top Cogent E Services Interview Questions
I applied via Apna Jobs and was interviewed in May 2024. There was 1 interview round.
I applied via Approached by Company and was interviewed in Nov 2023. There were 2 interview rounds.
Sales is the process of selling a product or service to customers. Promoting a product involves various strategies to create awareness and generate interest.
Sales is the act of persuading customers to purchase a product or service.
Promoting a product involves understanding the target audience and their needs.
Effective promotion includes creating compelling marketing messages and using various channels like advertising,...
To up sales of a product, focus on understanding customer needs, providing excellent customer service, and implementing effective marketing strategies.
Identify customer needs and tailor the product to meet those needs
Provide exceptional customer service to build trust and loyalty
Implement targeted marketing strategies to reach potential customers
Offer promotions, discounts, or incentives to encourage sales
Leverage cust...
I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 3 interview rounds.
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The duration of Cogent E Services interview process can vary, but typically it takes about less than 2 weeks to complete.
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Customer Service Associate
969
salaries
| ₹1 L/yr - ₹4.1 L/yr |
Customer Service Executive
604
salaries
| ₹1 L/yr - ₹4.4 L/yr |
Customer Care Executive
492
salaries
| ₹0.9 L/yr - ₹3.6 L/yr |
Team Lead
401
salaries
| ₹1 L/yr - ₹4.6 L/yr |
Customer Support Executive
342
salaries
| ₹1.2 L/yr - ₹3.6 L/yr |
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