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Cogent E Services Telecaller Interview Questions and Answers

Updated 10 Feb 2025

Cogent E Services Telecaller Interview Experiences

3 interviews found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 10 Feb 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. First they Ask my skills
  • Q2. Then they ask my hobbies and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go to job there they have pressured a person and make person's mental health so awkward

Telecaller Interview Questions & Answers

user image Anonymous

posted on 15 Nov 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell us about yourself
  • Q2. Tell us about your education

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare well and go for an interview

Telecaller Interview Questions Asked at Other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to meth ... read more
asked in Jio
Q2. Some times switch off customer number what do you
Q3. How to compromise a customer who don't want pay the due
asked in 9 Plus 9
Q4. Tell me the difference between credit card & Debit card
asked in 9 Plus 9
Q5. What is credit card & what is debit card

Telecaller Interview Questions & Answers

user image Anonymous

posted on 27 Jan 2022

Interview Questionnaire 

1 Question

  • Q1. I would like to know what the next step for me will be. I would also be interested to know what a day in my role would look like !

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hours . The interviewer wanted to test both my knowledge and communication skills. Most of the question asked to me were related to my BCA curriculum i.e. computer applications related topics. He stressed a lot on the basics to my project topic. Luckily I was able to answer most of the question correctly. I tried to answer we ach question with example and also used props on the table ( like pens , paperweights,pen stands etc.) to explain my theories. It was my first offcampus interview ,and i think i did pretty

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Theme of company and why you want to join this company only.
Round 2 - HR 

(1 Question)

  • Q1. Info. ABT parents job & where do they work where do you live ABT parents salary what if you won't be able to manage work and study about your goal.
Round 3 - HR 

(1 Question)

  • Q1. Almost same questions like parents job and salary and where do the candidate live.

Interview Preparation Tips

Interview preparation tips for other job seekers - Only apply there if you know HRs personally otherwise they'll waste your days even weeks or months and they use to give a special token to the person who are coming through HRs and in second round the HRs will reject people without token giving silly reasons such as you won't be able come to the office place and u should try next time and going to offer 1 month of unpaid training period. And going to reject people without token giving reason that your parents earn very less amount of money then will not allow you to live in PG or flat and also going to give you silly advises such as you should apply for something related to your course and all. Even they waste a lot of time they wasted my first day , firstly you have to fill a form then after u have to the reception for token only if you know HRs then first HRs will take your interview for first round then she sent me inside the office for second round after 25 min they told me to come next day for the second round then on the other day the second HRs asked me to wait then he told me that some other HR is going to take my interview I have to wait for her and waited there since 10:00am to 1:30pm then the 3rd HR told me that my interest is scheduled at 2:15 pm but when I reached there at the time she told me to wait then at 2:45 pm she told me that some other HR is going to take my interview i.e. 4th HR of the day then he took my interview I have given all the answers of his questions and so the other candidates but he rejected all of us because he was securing the place for the person with the token then they sent me to the 2nd HR and he told me let's see what what will happen. Then the 3rd HR send me to the 5th HR of day at 4:39pm for the interview he asked me questions related my parents job and salary and about the locality and took my cv and mail to the 3rd HR next to him that he is rejecting me and he was literally laughing in front of me and the 3rd HR was smirking at him ,she told me that she is feeling sorry for me and I should try of next month. And need to do something about my situation. And I literally don't know why are they even faking the interview round if they already know who they will and want to select. As I have answered all of their questions while the people with tokens were getting jobs by giving simple introduction and they reached there at 2:00 pm and done with their interview and job process till 2:45 pm while people like me were waiting and wasting their days and months in this company giving back to back interviews .
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Language skills
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Can you explain about yourself?
  • Q2. Where were you employed previously?

Interview Preparation Tips

Interview preparation tips for other job seekers - Avoid visiting this place; the working culture and management are exceedingly poor, and there is no work-life balance. The only expectation is to work continually.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a highly motivated and experienced Tele Caller with excellent communication skills.

    • Experienced Tele Caller with a track record of achieving sales targets

    • Strong communication skills, both verbal and written

    • Ability to build rapport with customers and handle objections effectively

    • Proficient in using CRM software and maintaining accurate customer records

    • Proactive in identifying opportunities for upselling and cross-se...

  • Answered by AI
  • Q2. Related about your experience like how to convince the customers
  • Q3. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - I think we should give your answers fully confidential because they all see the attitude and body gesture
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why applied for this job ?
  • Q2. Expected salary?
  • Q3. How many languages u can speak?

Interview Preparation Tips

Interview preparation tips for other job seekers - Put all your efforts
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduced your self About previous experience Calling experience
  • Q2. How to convence on call
  • Ans. 

    To convince on call, it is important to establish rapport, understand their needs, and present a solution that meets their requirements.

    • Start with a friendly greeting and introduce yourself

    • Ask open-ended questions to understand their pain points and needs

    • Listen actively and show empathy towards their situation

    • Present a solution that addresses their specific needs and concerns

    • Highlight the benefits and value of your sol...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Attentive on call
Concentration most importantly

Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Telecaller interview?
Cogent E Services interview process usually has 1 rounds. The most common rounds in the Cogent E Services interview process are HR.

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Cogent E Services Telecaller Interview Process

based on 5 interviews

Interview experience

3.8
  
Good
View more
Cogent E Services Telecaller Salary
based on 72 salaries
₹1 L/yr - ₹3.5 L/yr
At par with the average Telecaller Salary in India
View more details

Cogent E Services Telecaller Reviews and Ratings

based on 34 reviews

3.4/5

Rating in categories

3.8

Skill development

3.5

Work-life balance

3.6

Salary

4.1

Job security

3.3

Company culture

2.9

Promotions

3.2

Work satisfaction

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