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iEnergizer Telecaller Interview Questions and Answers

Updated 19 Jun 2024

iEnergizer Telecaller Interview Experiences

1 interview found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 19 Jun 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Theme of company and why you want to join this company only.
Round 2 - HR 

(1 Question)

  • Q1. Info. ABT parents job & where do they work where do you live ABT parents salary what if you won't be able to manage work and study about your goal.
Round 3 - HR 

(1 Question)

  • Q1. Almost same questions like parents job and salary and where do the candidate live.

Interview Preparation Tips

Interview preparation tips for other job seekers - Only apply there if you know HRs personally otherwise they'll waste your days even weeks or months and they use to give a special token to the person who are coming through HRs and in second round the HRs will reject people without token giving silly reasons such as you won't be able come to the office place and u should try next time and going to offer 1 month of unpaid training period. And going to reject people without token giving reason that your parents earn very less amount of money then will not allow you to live in PG or flat and also going to give you silly advises such as you should apply for something related to your course and all. Even they waste a lot of time they wasted my first day , firstly you have to fill a form then after u have to the reception for token only if you know HRs then first HRs will take your interview for first round then she sent me inside the office for second round after 25 min they told me to come next day for the second round then on the other day the second HRs asked me to wait then he told me that some other HR is going to take my interview I have to wait for her and waited there since 10:00am to 1:30pm then the 3rd HR told me that my interest is scheduled at 2:15 pm but when I reached there at the time she told me to wait then at 2:45 pm she told me that some other HR is going to take my interview i.e. 4th HR of the day then he took my interview I have given all the answers of his questions and so the other candidates but he rejected all of us because he was securing the place for the person with the token then they sent me to the 2nd HR and he told me let's see what what will happen. Then the 3rd HR send me to the 5th HR of day at 4:39pm for the interview he asked me questions related my parents job and salary and about the locality and took my cv and mail to the 3rd HR next to him that he is rejecting me and he was literally laughing in front of me and the 3rd HR was smirking at him ,she told me that she is feeling sorry for me and I should try of next month. And need to do something about my situation. And I literally don't know why are they even faking the interview round if they already know who they will and want to select. As I have answered all of their questions while the people with tokens were getting jobs by giving simple introduction and they reached there at 2:00 pm and done with their interview and job process till 2:45 pm while people like me were waiting and wasting their days and months in this company giving back to back interviews .

Interview questions from similar companies

I applied via Campus Placement and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

It's should be clear and informative
No using of unnecessary words
Should not argue but support you point with humble

Round 3 - One-on-one 

(4 Questions)

  • Q1. What do you expect from this company? Expecting the complete deployment of my skills ..
  • Q2. Which is the most precious thing in life ? Situation is the most precious thing . We should not change based on situation but we have to get control over the situation..
  • Q3. Do you prefer working independently or team? I prefer team work which allows to do in time
  • Q4. What salary do you think you deserve? As iam a fresher iam learning stage so I hope I can get salary based on my skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough even you don't know the answer.
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Give your introduction
  • Q2. Why should i hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - I have applied for this job.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - English 

(1 Question)

  • Q1. What is telcaller
  • Ans. 

    A telecaller is a person who makes phone calls to potential customers to promote products or services, answer inquiries, and gather information.

    • Telecallers work in call centers or customer service departments.

    • They follow scripts provided by their employers to ensure consistency in communication.

    • Telecallers may also handle customer complaints and provide solutions.

    • Examples: Telemarketers, customer service representative

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your name, or what is your education?
  • Q2. How are gone your last weekend?

Interview Preparation Tips

Interview preparation tips for other job seekers - interview is a simple method of your confidance personality and basic information

I applied via Company Website and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. To ask personal details like qualifications,, experience, This field knowledge base questions, etc...

Interview Preparation Tips

Topics to prepare for Tech Mahindra Telecaller interview:
  • Tele caller
Interview preparation tips for other job seekers - U can use ur knowledge,, don't fear we tell all thinking frankly...
Round 1 - One-on-one 

(10 Questions)

  • Q1. You are fresher or experience - I have 1year experience as a tele caller from mba Pvt Ltd and e commerce company .
  • Q2. You are fresher or experience -I have 1year experience as a tele caller from mba Pvt Ltd and e commerce company.
  • Q3. Tell me about your self.- I am Shivani pamar. Basically I am from mainpuri but currently staying in jahangir puri .I did my 10th ,12th from cbse board from dallupura and I did B.A. from IGNOU pgdav coll...
  • Q4. How much salary should you want.- 18 k to 20 k because my previous company I take 16 k.
  • Q5. How much experience you have . -1 year
  • Q6. Tele me about your family.- regarding my family.My father is work in private sector and my mother is a successful house maker. And beside me I have 3 sisters and two brothers.
  • Q7. When do you join this job .- today
  • Q8. What is your strength.- My strength is ty good communication skill and typing speed.
  • Q9. Tele me about your hobby.- My hobby is travelling and listen songs.
  • Q10. What is your short term goal.- My short term goal is to get a job

Interview Preparation Tips

Interview preparation tips for other job seekers - My am self confidence and I am self motivated.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(4 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanking you sir and medam giving this opportunity

Interview Questionnaire 

2 Questions

  • Q1. Why u want a job in ths company?
  • Q2. Because i want to do a job in this company or sector coz it is fast growing company or sector

Telecaller Interview Questions & Answers

Genpact user image Madhuri davidraju

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How you handle aggressive customers
  • Ans. 

    I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Offer solutions to address their issues

    • Seek assistance from a supervisor if needed

  • Answered by AI
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iEnergizer Interview FAQs

How many rounds are there in iEnergizer Telecaller interview?
iEnergizer interview process usually has 3 rounds. The most common rounds in the iEnergizer interview process are HR.

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iEnergizer Telecaller Interview Process

based on 5 interviews

Interview experience

3.2
  
Average
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iEnergizer Telecaller Salary
based on 34 salaries
₹1.1 L/yr - ₹4 L/yr
24% more than the average Telecaller Salary in India
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iEnergizer Telecaller Reviews and Ratings

based on 26 reviews

4.6/5

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4.6

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4.2

Work-life balance

4.3

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4.5

Job security

4.6

Company culture

4.3

Promotions

4.4

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