600+ Cogent E Services Interview Questions & Answers | Complete Prep Guide 2025

Cogent E Services Interview Experiences

Popular Designations

238 interviews found

Calling Agent Interview Questions & Answers

Anonymous

posted on 7 Dec 2024

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Nov 2024.

Round 1 - HR

(2 Questions)

Q1. Tell me something about you

Add your answer

Q2. Tell me your favorite Hero

Add your answer

Calling Agent Interview Questions asked at other Companies

Q1. Are u a unemployed btech who has no money and baap tum nalayak bache ko paise nhi deta

View answer (1)

Csa Lead Interview Questions & Answers

Anonymous

posted on 5 May 2024

Interview experience

Excellent

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. They are taking two round of interviews

Add your answer

Q2. Tell them about the loan or how to impress a customer. By you tell them about the product of your company it was totally base on your convening skills and your behave of your talking

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want a job experience in sales then I recommend you to first go in cogent services company

Cogent E Services Interview Questions and Answers for Freshers

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 19 Dec 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Result

Selected

I applied via Walk-in

Round 1 - HR

(2 Questions)

Q1. Self introduction

Add your answer

Q2. Topic will be given to speak in respective language

Add your answer

Top Cogent E Services Customer Support Associate Interview Questions and Answers

Q1. Suppose you have written quick learner in your strength , What do you mean by quick learner?

View answer (1)

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?

View answer (33)

Customer Care Executive Interview Questions & Answers

Rishipal Singh

posted on 21 Jan 2025

Interview experience

Average

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(1 Question)

Q1. Only introduction And educational qualifications

Add your answer

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?

View answer (39)

Cce Associate Interview Questions & Answers

Anonymous

posted on 16 Sep 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR

(3 Questions)

Q1. Tell me about your self.

Ans.

I am a dedicated and detail-oriented individual with a strong background in customer service and problem-solving.

Customer service experience in retail and hospitality industries
Strong communication and interpersonal skills
Ability to multitask and prioritize in fast-paced environments
Proficient in Microsoft Office and CRM software
Bachelor's degree in Business Administration

Answered by AI

Add your answer

Q2. About yesterday routine.

Add your answer

Q3. Tell me about your memorable day?

Ans.

My memorable day was when I graduated from college.

Graduating with honors
Celebrating with family and friends
Feeling proud of my accomplishments

Answered by AI

Add your answer

Round 2 - One-on-one

(2 Questions)

Q1. Some places to visit as an tourist in your home town.

Add your answer

Q2. How to handle an irated customer.

Ans.

Stay calm, listen actively, empathize, apologize, offer solutions, follow up.

Stay calm and composed to de-escalate the situation.
Listen actively to understand the customer's concerns.
Empathize with the customer's frustration.
Apologize for any inconvenience caused.
Offer solutions to address the customer's issue.
Follow up to ensure the problem is resolved to the customer's satisfaction.

Answered by AI

Add your answer

Cce Associate Interview Questions asked at other Companies

Q1. How to handle an irated customer.

View answer (1)

Get interview-ready with Top Cogent E Services Interview Questions

Trainer Interview Questions & Answers

Anonymous

posted on 27 Oct 2024

Interview experience

Poor

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - HR

(1 Question)

Q1. Eligibility criteria and screening

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Profile and background

Add your answer

Round 3 - Presentation

(1 Question)

Q1. Soft skills presentation

Add your answer

Trainer Interview Questions asked at other Companies

Q1. Many times you know that customer will be angry or rude if you give the correct solution then how to manage for customer satisfaction?

View answer (2)

Guest experience Manager Interview Questions & Answers

Divyansh Tomar

posted on 7 May 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Q Introduction, ²why should hired you. What is inbound or outbound process

Add your answer

Round 2 - Technical

(1 Question)

Q1. Communication test voice test

Add your answer

Interview Preparation Tips

Topics to prepare for Cogent E Services Guest experience Manager interview:

Women empowerment

Interview preparation tips for other job seekers - Be causual. Eye contact. Not overconfident, or seting position was good

Guest experience Manager Interview Questions asked at other Companies

Q1. Speak on an any topic in English about 2 minute

View answer (1)

Senior Human Resource Officer Interview Questions & Answers

Anonymous

posted on 24 Apr 2024

Interview experience

Poor

Difficulty level

Easy

Process Duration

4-6 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Asked about previous organisation and salary part nothing other was asked

Add your answer

Q2. Nothing was asked rather than that

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Will not recommend they do not give salary over your current salary they need slave not employees they asked me to join at 19 k for SR. executive designation

Senior Human Resource Officer Interview Questions asked at other Companies

Q1. What are the tasks in Human Resources Management?

View answer (1)

Customer Service Sales Executive Interview Questions & Answers

Anonymous

posted on 24 Jan 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Result

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. What is your basic introduction?

Ans.

I am a dedicated and experienced Customer Service Sales Executive with a proven track record of exceeding sales targets and providing excellent customer support.

Experienced in sales techniques and strategies
Strong communication and interpersonal skills
Ability to handle customer inquiries and complaints effectively
Proven track record of meeting and exceeding sales targets
Proficient in CRM software and Microsoft Office s

Answered by AI

Add your answer

Q2. Knowledge

Add your answer

Customer Service Sales Executive Interview Questions asked at other Companies

Q1. What is known about process??

View answer (2)

Full Stack Developer Interview Questions & Answers

Anonymous

posted on 16 Aug 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Assignment

Was asked to create a fully responsive website

Interview Preparation Tips

Interview preparation tips for other job seekers - For internship focus on full stack technologies

Full Stack Developer Interview Questions asked at other Companies

Q1. Query and Matrix Problem Statement You are given a binary matrix with 'M' rows and 'N' columns, initially consisting of all 0s. You will receive 'Q' queries, which can be of four types: Query 1: 1 R indexQuery 2: 1 C indexQuery 3: 2 R index... read more

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services interview?

Cogent E Services interview process usually has 2-3 rounds. The most common rounds in the Cogent E Services interview process are HR, Resume Shortlist and One-on-one Round.

How to prepare for Cogent E Services interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cogent E Services. The most common topics and skills that interviewers at Cogent E Services expect are Customer Service, voice process, Telecalling, ArcIMS and Back Office.

What are the top questions asked in Cogent E Services interview?

Some of the top questions asked at the Cogent E Services interview -

How you will handle unhappy customers like he is continuously abusing you...read more
What qualities should an customer service exicutive ha...read more
Suppose you have written quick learner in your strength , What do you mean by q...read more

How long is the Cogent E Services interview process?

The duration of Cogent E Services interview process can vary, but typically it takes about less than 2 weeks to complete.

Customer Service Associate 969 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 590 salaries	₹0 L/yr - ₹0 L/yr
Customer Care Executive 469 salaries	₹0 L/yr - ₹0 L/yr
Team Lead 401 salaries	₹0 L/yr - ₹0 L/yr
Customer Support Executive 343 salaries	₹0 L/yr - ₹0 L/yr

Cogent E Services Interview Questions, Process, and Tips

Top Cogent E Services Interview Questions and Answers

Cogent E Services Interview Experiences

238 interviews found

(2 Questions)

Calling Agent Interview Questions asked at other Companies

(2 Questions)

Interview Preparation Tips

(2 Questions)

Top Cogent E Services Customer Support Associate Interview Questions and Answers

Customer Support Associate Interview Questions asked at other Companies

(1 Question)

Customer Care Executive Interview Questions asked at other Companies

(3 Questions)

(2 Questions)

Cce Associate Interview Questions asked at other Companies

(1 Question)

(1 Question)

(1 Question)

Trainer Interview Questions asked at other Companies

(1 Question)

(1 Question)

Interview Preparation Tips

Guest experience Manager Interview Questions asked at other Companies

(2 Questions)

Interview Preparation Tips

Senior Human Resource Officer Interview Questions asked at other Companies

(2 Questions)

Customer Service Sales Executive Interview Questions asked at other Companies

Interview Preparation Tips

Full Stack Developer Interview Questions asked at other Companies

Cogent E Services Interview FAQs

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