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Cogent E Services Interview Questions, Process, and Tips
Top Cogent E Services Interview Questions and Answers
- Q1. Suppose you have written quick learner in your strength , What do you mean by quick learner?asked in Customer Support Associate interview
- Q2. How you will handle unhappy customers like he is continuously abusing you ?asked in C.S.A interview
- Q3. How to up sales the product? Can you explainasked in Customer Support Executive interview
Cogent E Services Interview Experiences
238 interviews found
Anonymous
Selected
I was interviewed in Nov 2024.
(2 Questions)
- Q1. Tell me something about you
- Q2. Tell me your favorite Hero
Calling Agent Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
(2 Questions)
- Q1. They are taking two round of interviews
- Q2. Tell them about the loan or how to impress a customer. By you tell them about the product of your company it was totally base on your convening skills and your behave of your talking
Interview Preparation Tips
Selected
I applied via Walk-in
(2 Questions)
- Q1. Self introduction
- Q2. Topic will be given to speak in respective language
Top Cogent E Services Customer Support Associate Interview Questions and Answers
Customer Support Associate Interview Questions asked at other Companies
Rishipal Singh
(1 Question)
- Q1. Only introduction And educational qualifications
Customer Care Executive Interview Questions asked at other Companies
Cogent E Services interview questions for popular designations
Selected
I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about your self.
- Ans.
I am a dedicated and detail-oriented individual with a strong background in customer service and problem-solving.
Customer service experience in retail and hospitality industries
Strong communication and interpersonal skills
Ability to multitask and prioritize in fast-paced environments
Proficient in Microsoft Office and CRM software
Bachelor's degree in Business Administration
- Q2. About yesterday routine.
- Q3. Tell me about your memorable day?
- Ans.
My memorable day was when I graduated from college.
Graduating with honors
Celebrating with family and friends
Feeling proud of my accomplishments
(2 Questions)
- Q1. Some places to visit as an tourist in your home town.
- Q2. How to handle an irated customer.
- Ans.
Stay calm, listen actively, empathize, apologize, offer solutions, follow up.
Stay calm and composed to de-escalate the situation.
Listen actively to understand the customer's concerns.
Empathize with the customer's frustration.
Apologize for any inconvenience caused.
Offer solutions to address the customer's issue.
Follow up to ensure the problem is resolved to the customer's satisfaction.
Cce Associate Interview Questions asked at other Companies
Get interview-ready with Top Cogent E Services Interview Questions
I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 3 interview rounds.
(1 Question)
- Q1. Eligibility criteria and screening
(1 Question)
- Q1. Profile and background
(1 Question)
- Q1. Soft skills presentation
Trainer Interview Questions asked at other Companies
Divyansh Tomar
Selected
I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.
(1 Question)
- Q1. Q Introduction, ²why should hired you. What is inbound or outbound process
(1 Question)
- Q1. Communication test voice test
Interview Preparation Tips
- Women empowerment
Guest experience Manager Interview Questions asked at other Companies
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. Asked about previous organisation and salary part nothing other was asked
- Q2. Nothing was asked rather than that
Interview Preparation Tips
Senior Human Resource Officer Interview Questions asked at other Companies
I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. What is your basic introduction?
- Ans.
I am a dedicated and experienced Customer Service Sales Executive with a proven track record of exceeding sales targets and providing excellent customer support.
Experienced in sales techniques and strategies
Strong communication and interpersonal skills
Ability to handle customer inquiries and complaints effectively
Proven track record of meeting and exceeding sales targets
Proficient in CRM software and Microsoft Office s
- Q2. Knowledge
Customer Service Sales Executive Interview Questions asked at other Companies
Was asked to create a fully responsive website
Interview Preparation Tips
Full Stack Developer Interview Questions asked at other Companies
Top trending discussions
Cogent E Services Interview FAQs
Some of the top questions asked at the Cogent E Services interview -
The duration of Cogent E Services interview process can vary, but typically it takes about less than 2 weeks to complete.
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Cogent E Services Interviews By Designations
- Cogent E Services Customer Service Associate Interview Questions
- Cogent E Services Customer Service Executive Interview Questions
- Cogent E Services Customer Care Executive Interview Questions
- Cogent E Services Customer Support Associate Interview Questions
- Cogent E Services Customer Support Executive Interview Questions
- Cogent E Services Customer Service Associate (Csa) Interview Questions
- Cogent E Services BPO Executive Interview Questions
- Cogent E Services Agent Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Associate Interview Questions
- Customer Support Executive Interview Questions
- Customer Service Associate (Csa) Interview Questions
- BPO Executive Interview Questions
- Agent Interview Questions
- Show more
Cogent E Services Interview Process
based on 230 interviews
Interview experience
Interview Questions from Similar Companies
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Cogent E Services Reviews and Ratings
based on 2.9k reviews
Rating in categories
|
Customer Service Associate
969
salaries
|  ₹1 L/yr - ₹4.1 L/yr |
|
Customer Service Executive
604
salaries
| ₹1 L/yr - ₹4.4 L/yr |
|
Customer Care Executive
492
salaries
| ₹0.9 L/yr - ₹3.6 L/yr |
|
Team Lead
401
salaries
| ₹1 L/yr - ₹4.6 L/yr |
|
Customer Support Executive
342
salaries
| ₹1.2 L/yr - ₹3.6 L/yr |
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