Cogent E Services Calling Agent Interview Questions and Answers

Q1. Tell me something about you
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Q2. Tell me your favorite Hero
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Q1. How many keys of computer
Ans. 
There are various types of keys on a computer keyboard.
• A standard keyboard has 104 keys including function keys, numeric keypad, arrow keys, etc.

• Laptop keyboards have fewer keys and may have additional functions assigned to some keys.

• Specialized keyboards like gaming keyboards may have extra programmable keys.

• Virtual keyboards on touchscreens or mobile devices may have different layouts and fewer keys.
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Q2. What is short keys in computer
Ans. 
Short keys are keyboard shortcuts that perform a specific action on a computer.
• Short keys save time and increase productivity

• Examples include Ctrl+C for copy and Ctrl+V for paste

• Short keys can vary depending on the operating system and software being used
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Q3. What are you want meet a job after do ?
Ans. 
I want to pursue a career in customer service and work towards becoming a team leader.
• I am passionate about providing excellent customer service and resolving customer issues.

• I want to develop my leadership skills and take on more responsibilities.

• I am open to learning new skills and taking on new challenges.

• I am excited about the opportunity to work with a team and contribute to the success of the company.
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Q4. Why are you want this job ?
Ans. 
I am interested in this job because I enjoy helping people and have excellent communication skills.
• I have experience in customer service and enjoy interacting with people

• I am a good listener and can empathize with customers' concerns

• I am motivated by the opportunity to provide solutions and resolve issues for customers

• I am excited about the prospect of working for a company with a strong reputation for customer service

• ...read more
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Q5. How many will you want salary
Ans. 
I would like to discuss the salary range for this position.
• I am open to negotiation based on the responsibilities and requirements of the job.

• I would like to know more about the benefits package offered.

• I am looking for fair compensation based on my experience and qualifications.
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Q6. About your self
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About Fed Ex that is from starting to end

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