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Cogent E Services Cce Associate Interview Questions and Answers

Updated 16 Sep 2024

Cogent E Services Cce Associate Interview Experiences

1 interview found

Cce Associate Interview Questions & Answers

user image Anonymous

posted on 16 Sep 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self.
  • Ans. 

    I am a dedicated and detail-oriented individual with a strong background in customer service and problem-solving.

    • Customer service experience in retail and hospitality industries

    • Strong communication and interpersonal skills

    • Ability to multitask and prioritize in fast-paced environments

    • Proficient in Microsoft Office and CRM software

    • Bachelor's degree in Business Administration

  • Answered by AI
  • Q2. About yesterday routine.
  • Q3. Tell me about your memorable day?
  • Ans. 

    My memorable day was when I graduated from college.

    • Graduating with honors

    • Celebrating with family and friends

    • Feeling proud of my accomplishments

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Some places to visit as an tourist in your home town.
  • Q2. How to handle an irated customer.
  • Ans. 

    Stay calm, listen actively, empathize, apologize, offer solutions, follow up.

    • Stay calm and composed to de-escalate the situation.

    • Listen actively to understand the customer's concerns.

    • Empathize with the customer's frustration.

    • Apologize for any inconvenience caused.

    • Offer solutions to address the customer's issue.

    • Follow up to ensure the problem is resolved to the customer's satisfaction.

  • Answered by AI

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All RICEF

Interview Preparation Tips

Interview preparation tips for other job seekers - Do preparations as per your resume.

I applied via Naukri.com and was interviewed before Feb 2021. There was 0 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for below questions.
1. Tell me about yourself.
2. Why should we hire you.
3. What are the skills you have.

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is phv, reg authorities, ADR vs AE etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Good preparation will get you through the interview process

I applied via LinkedIn and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. First round was technical round...

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well before facing Accenture interview. they have one of the best technologist in market..

I applied via Naukri.com and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How much experience.? When the candidate can join? What’s the expectation(CTC)?
  • Ans. Give exact experience relevant to the field the candidate applying for. Give exact date when the candidate can join. And share your expectations with the HR Team person.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and listen to the person carefully. Be gentle and don’t get scare. This will not be the last company or last interview. Be yourself, don’t compromise your own personality because there something different in all from others.

I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Java,case study,python,spark

Interview Preparation Tips

Interview preparation tips for other job seekers - basic question relevant your profile

I applied via Naukri.com and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Raised questions on functional skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident what ever you answer and we'll prepare on your profile

I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All the top questions available on top interview prep sites

Interview Preparation Tips

Interview preparation tips for other job seekers - Know everything about your primary skill and have fair idea about other skills

I applied via Referral and was interviewed before Jan 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about my past experience and few questions on People's Management

Interview Preparation Tips

Interview preparation tips for other job seekers - First and foremost a candidate should have Confidence on what he is talking about. One should have good understanding on what we have updated in our resume. Because that creates the first impression on the person. Most of the times we were asked on points updated in our resume. Good knowledge on the products and services on the role which we have applied for and few questions about Past experience.
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Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Cce Associate interview?
Cogent E Services interview process usually has 2 rounds. The most common rounds in the Cogent E Services interview process are HR and One-on-one Round.
What are the top questions asked in Cogent E Services Cce Associate interview?

Some of the top questions asked at the Cogent E Services Cce Associate interview -

  1. How to handle an irated custom...read more
  2. Some places to visit as an tourist in your home to...read more
  3. About yesterday routi...read more

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Cogent E Services Cce Associate Interview Process

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Cogent E Services Cce Associate Salary
based on 6 salaries
₹1.9 L/yr - ₹2.4 L/yr
13% less than the average Cce Associate Salary in India
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