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Cogent E Services Cce Associate Interview Questions and Answers
Cogent E Services Cce Associate Interview Experiences
1 interview found
Anonymous
Selected
I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about your self.
- Ans.
I am a dedicated and detail-oriented individual with a strong background in customer service and problem-solving.
Customer service experience in retail and hospitality industries
Strong communication and interpersonal skills
Ability to multitask and prioritize in fast-paced environments
Proficient in Microsoft Office and CRM software
Bachelor's degree in Business Administration
- Q2. About yesterday routine.
- Q3. Tell me about your memorable day?
- Ans.
My memorable day was when I graduated from college.
Graduating with honors
Celebrating with family and friends
Feeling proud of my accomplishments
(2 Questions)
- Q1. Some places to visit as an tourist in your home town.
- Q2. How to handle an irated customer.
- Ans.
Stay calm, listen actively, empathize, apologize, offer solutions, follow up.
Stay calm and composed to de-escalate the situation.
Listen actively to understand the customer's concerns.
Empathize with the customer's frustration.
Apologize for any inconvenience caused.
Offer solutions to address the customer's issue.
Follow up to ensure the problem is resolved to the customer's satisfaction.
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I applied via Referral and was interviewed before Dec 2019. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. About Basic Accounting rules & people management
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Dec 2019. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. About your previous job role
- Q2. How many agents under you
- Ans.
The number of agents under me varies depending on the project and team size.
The number of agents can range from a few to several dozen.
It also depends on the level of responsibility and complexity of the project.
For example, in my previous project, I had 12 agents under me, while in another project, I had 25.
I ensure that I have the right number of agents to effectively manage the project and meet the client's expectat
- Q3. Are you able work in all shifts
- Q4. Are you able to relocate in allover india
Interview Preparation Tips
I appeared for an interview before Mar 2021.
(6 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. Why should we hire you?
- Q3. Why are you looking for a change?
- Q4. What are your salary expectations?
- Q5. Share details of your previous job.
- Q6. Tell me about yourself.
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basic questions about my present work profile and the role I was about to fill to assess my fitment for the role / position in question.
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Aug 2021. There was 1 interview round.
(1 Question)
- Q1. Would you like to be pioneer for client of mortgage underwriting operations management?
- Ans.
Yes, I would like to be a pioneer for the client of mortgage underwriting operations management.
Being a pioneer in this field would allow me to contribute to the development and improvement of mortgage underwriting operations.
I would have the opportunity to implement innovative strategies and processes to enhance efficiency and accuracy in underwriting operations.
Being a pioneer would also involve staying updated with ...
Interview Preparation Tips
- Federal government agency guidel
- Mortgage underwriter underwritin
I applied via Naukri.com
Interview Questionnaire
1 Question
- Q1. Journal entries
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. Related to your profession
Interview Preparation Tips
I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.
Interview Questionnaire
5 Questions
- Q1. What changes could you bring in the company in next 2 years ?
- Q2. Write "SOMETHING" on the board
- Ans.
The candidate should write the word 'SOMETHING' on the board.
The candidate should use a marker or chalk to write the word
The word should be written clearly and legibly
The candidate should ensure proper spacing and alignment
- Q3. Why did you choose to wear this combination ?
- Q4. How would you manage if you're paid in % according to the business and not in fixed salary?
- Q5. What is success to you?
Interview Preparation Tips
And should ne confident with a smile on and a positive gesture.
I applied via Newspaper Ad and was interviewed before May 2021. There were 4 interview rounds.
It depends on for which process have requirement of people. It could be Shipping and Logistics related and or health care department related and finance & account as well.
(1 Question)
- Q1. General information and behavioral questions. They check how long you want to do job with company and sustainability in the job.
(1 Question)
- Q1. This is final round with process Management and may be hard if you didn't prepare.
Interview Preparation Tips
- Basic knowledge of computer
- MS Office
- Excel
- Typing 30 wpm
- Communication Skills
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Cogent E Services Cce Associate Interview Process
based on 1 interview
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Cogent E Services Cce Associate Reviews and Ratings
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Rating in categories
|
Customer Service Associate
934
salaries
|  ₹1 L/yr - ₹4.6 L/yr |
|
Customer Service Executive
587
salaries
| ₹1 L/yr - ₹4.4 L/yr |
|
Customer Care Executive
500
salaries
| ₹0.9 L/yr - ₹3.6 L/yr |
|
Team Lead
397
salaries
| ₹1 L/yr - ₹4.6 L/yr |
|
Customer Support Executive
331
salaries
| ₹1 L/yr - ₹3.6 L/yr |
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