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I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.
I am a dedicated and detail-oriented individual with a strong background in customer service and problem-solving.
Customer service experience in retail and hospitality industries
Strong communication and interpersonal skills
Ability to multitask and prioritize in fast-paced environments
Proficient in Microsoft Office and CRM software
Bachelor's degree in Business Administration
My memorable day was when I graduated from college.
Graduating with honors
Celebrating with family and friends
Feeling proud of my accomplishments
Stay calm, listen actively, empathize, apologize, offer solutions, follow up.
Stay calm and composed to de-escalate the situation.
Listen actively to understand the customer's concerns.
Empathize with the customer's frustration.
Apologize for any inconvenience caused.
Offer solutions to address the customer's issue.
Follow up to ensure the problem is resolved to the customer's satisfaction.
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I applied via Naukri.com and was interviewed in Jan 2021. There were 3 interview rounds.
I applied via Naukri.com and was interviewed before Feb 2021. There was 0 interview round.
I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.
I applied via LinkedIn and was interviewed in Oct 2020. There was 1 interview round.
I applied via Naukri.com and was interviewed before Jun 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.
I applied via Naukri.com and was interviewed before Jun 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.
I applied via Referral and was interviewed before Jan 2020. There were 5 interview rounds.
based on 1 interview
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Customer Service Associate
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400
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335
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