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Cogent E Services Csa Analyst Interview Questions and Answers

Updated 3 Oct 2024

Cogent E Services Csa Analyst Interview Experiences

3 interviews found

Csa Analyst Interview Questions & Answers

user image Anonymous

posted on 3 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Self Introduction
  • Q2. Randomly any topic
  • Q3. Worked experienced

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to start career in bpo
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. In which company you have do job before this job and why you left that job?
  • Q2. How much time you spend that job and what was my designation their?
Round 2 - One-on-one 

(3 Questions)

  • Q1. Expected salary how much you want?
  • Q2. Rotatarional shift,so comfortable or not?
  • Q3. Which type work do in previous job?

Interview Preparation Tips

Interview preparation tips for other job seekers - So join this best opportunity for your bright future.

Csa Analyst Interview Questions Asked at Other Companies

asked in mPokket
Q1. How far india has a mixed economy proove it
asked in mPokket
Q2. What is upgrade and update in computer maintenance
asked in mPokket
Q3. Why child labour should be eradicated
Q4. What's your knowledge on OOPS?
Q5. What is customer support?

Csa Analyst Interview Questions & Answers

user image Anonymous

posted on 14 Jan 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

30 minutes, my hometown

Round 2 - HR 

(3 Questions)

  • Q1. Can you introduce yourself?
  • Q2. What is customer support?
  • Ans. 

    Customer support is the assistance provided to customers before, during, and after purchasing a product or service.

    • Customer support involves addressing customer inquiries, concerns, and issues.

    • It includes providing information, troubleshooting, and resolving problems.

    • Customer support can be provided through various channels such as phone, email, chat, or in-person.

    • Examples of customer support include helping a customer...

  • Answered by AI
  • Q3. Why do want to join BPO?

Interview Preparation Tips

Interview preparation tips for other job seekers - It's simple..

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Feb 2021. There was 0 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for below questions.
1. Tell me about yourself.
2. Why should we hire you.
3. What are the skills you have.

I was interviewed before Jul 2016.

Interview Questionnaire 

1 Question

  • Q1. Let me know about your technical skills
  • Ans. 

    I have strong technical skills in data analysis, software testing, and quality assurance.

    • Proficient in data analysis tools such as Excel, SQL, and Tableau

    • Experienced in software testing methodologies like manual testing and automation testing

    • Skilled in quality assurance processes including test planning, execution, and defect tracking

  • Answered by AI

Interview Preparation Tips

Round: Technical Interview
Experience: First Phone Technical Interview for 1 hr - Programming

Tips: The interviewer seeks my confidence levels more than my technical skills. I suggest confidence is the key point to clear the 1st round

Round: HR Interview
Experience: Second In person interview with account manager - 35 mins, general resume related questions - went well
There was no call or update regarding application status
3 people cleared 1st and 2nd round from my graduate class
1 was called for third round and later offered
Tips: Be confident while you answer the questions and it seems they are very particular about the skills as well behavior

Interview Questionnaire 

1 Question

  • Q1. HR asked about work experience

Interview Preparation Tips

Round: Resume Shortlist
Experience: I was waiting for shortlisting

I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All the top questions available on top interview prep sites

Interview Preparation Tips

Interview preparation tips for other job seekers - Know everything about your primary skill and have fair idea about other skills

Executive Interview Questions & Answers

IBM user image Anonymous

posted on 20 Aug 2022

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join us when you come from different bpo field?
  • Q2. I am looking forward for my growth in terms of knowledge, versatility and package

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be ready five minutes prior to the time given. Be vocal and Frank of your required support.

I applied via Referral and was interviewed before Jan 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about my past experience and few questions on People's Management

Interview Preparation Tips

Interview preparation tips for other job seekers - First and foremost a candidate should have Confidence on what he is talking about. One should have good understanding on what we have updated in our resume. Because that creates the first impression on the person. Most of the times we were asked on points updated in our resume. Good knowledge on the products and services on the role which we have applied for and few questions about Past experience.

I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Java,case study,python,spark

Interview Preparation Tips

Interview preparation tips for other job seekers - basic question relevant your profile
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Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Csa Analyst interview?
Cogent E Services interview process usually has 1-2 rounds. The most common rounds in the Cogent E Services interview process are HR, One-on-one Round and Aptitude Test.
What are the top questions asked in Cogent E Services Csa Analyst interview?

Some of the top questions asked at the Cogent E Services Csa Analyst interview -

  1. What is customer suppo...read more
  2. Randomly any to...read more
  3. Worked experien...read more

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Cogent E Services Csa Analyst Interview Process

based on 5 interviews

Interview experience

4.4
  
Good
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Cogent E Services Csa Analyst Salary
based on 153 salaries
₹1.2 L/yr - ₹4 L/yr
15% less than the average Csa Analyst Salary in India
View more details

Cogent E Services Csa Analyst Reviews and Ratings

based on 36 reviews

3.7/5

Rating in categories

3.4

Skill development

3.4

Work-life balance

2.8

Salary

3.2

Job security

3.3

Company culture

3.0

Promotions

3.2

Work satisfaction

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