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Filter reviews by Teleperformance Customer Service Associate Thane Reviews
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What employees say about Teleperformance?
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Monday to Saturday
50% employees reported
Flexible timing
43% employees reported
No travel
68% employees reported
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Rated by Women
46 reviews
Rated by Men
51 reviews
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
Ask anonymously on communities.
asked in
Customer Service Associate interview
Q1. Situational: If customer gets damaged product and he is saying he want to r ... read more
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Customer Service Associate interview
Q2. What is the important part of appology to the customer?
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Customer Service Associate interview
Q3. What is customer service? What is your daily routine? What did BPO industry ... read more
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Customer Service Associate interview
Q4. What do you understand by the term ‘customer service’ ?
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Customer Service Associate interview
Q5. Do you think the quality of customer service in India is poor?
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People also ask about Teleperformance, Thane Customer Service Associates
Is Teleperformance, Thane a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 104 employee reviews, it's clear that most customer service associates have an average experience working at Teleperformance, Thane.
Company culture holds the highest rating at 4.0, while salary is rated the lowest amongst all factors at 3.2.
Read reviews about
company culture
and
salary
on AmbitionBox.
Does Teleperformance, Thane pay their Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance, Thane customer service associates rate their salary and benefits at 3.2 out of 5, based on 104 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Thane's customer service associates salaries
here
and to read reviews specifically about salary and benefits at Teleperformance, Thane for customer service associates,
click here
.
How is the work culture at Teleperformance, Thane for Customer Service Associates?
Work culture at Teleperformance, Thane for customer service associates is rated 4.0 out of 5 by 104 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Teleperformance, Thane. To read reviews specifically about work culture at Teleperformance, Thane for customer service associates,
click here
.
How is the job security at Teleperformance, Thane for Customer Service Associates?
Based on 104 reviews on AmbitionBox, Teleperformance, Thane's customer service associates rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Thane.
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Teleperformance Customer Service Associate Reviews by Locations
- Teleperformance Customer Service Associate Kolkata Reviews
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Teleperformance Thane Reviews by Designations
- Teleperformance Customer Service Executive Thane Reviews
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