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3.9

based on 27.5k Reviews

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Teleperformance Customer Service Associate Thane Reviews

based on 102 reviews
Updated 13 Apr, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.1

Company culture

3.9

Job Security

3.8

Skill development

3.8

Work Satisfaction

3.7

Work-Life balance

3.4

Promotions/Appraisal

3.3

Salary & Benefits

Top Mentions in Teleperformance Customer Service Associate Thane Reviews

102 reviews found

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Top Teleperformance Customer Service Associate Interview Questions

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asked in Customer Service Associate interview
Q1. Situational: If customer gets damaged product and he is ... read more
View answers (38)
asked in Customer Service Associate interview
Q2. What is the important part of appology to the customer?
View answers (5)

Get interview-ready with top interview questions

View all 33 questions
asked in Customer Service Associate interview
Q3. What is customer service? What is your daily routine? W ... read more
View answers (4)
asked in Customer Service Associate interview
Q4. What do you understand by the term ‘customer service’ ?
View answers (3)
asked in Customer Service Associate interview
Q5. Do you think the quality of customer service in India i ... read more
View answers (2)
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Career Advice
2w (edited)
an associate technical leader
Toxic Work Environment
Hi Everyone. I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?
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People also ask about Teleperformance, Thane Customer Service Associates

Is Teleperformance, Thane a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 102 employee reviews, it's clear that most customer service associates have a positive experience working at Teleperformance, Thane. Company culture holds the highest rating at 4.1, while salary & benefits is rated the lowest amongst all factors at 3.3. Read reviews about company culture and salary & benefits on AmbitionBox.
Does Teleperformance, Thane pay their Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance, Thane customer service associates rate their salary and benefits at 3.3 out of 5, based on 102 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Thane's customer service associates salaries here and to read reviews specifically about salary and benefits at Teleperformance, Thane for customer service associates, click here.
How is the work culture at Teleperformance, Thane for Customer Service Associates?
Work culture at Teleperformance, Thane for customer service associates is rated 4.1 out of 5 by 102 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Teleperformance, Thane. To read reviews specifically about work culture at Teleperformance, Thane for customer service associates, click here.
How is the job security at Teleperformance, Thane for Customer Service Associates?
Based on 102 reviews on AmbitionBox, Teleperformance, Thane's customer service associates rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance, Thane for customer service associates, click here.

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Teleperformance Customer Service Associate Reviews by Locations

Teleperformance Thane Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 102 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 50% of emp...loyees reported the working days at Teleperformance as Monday to Saturday. 57% employees reported the work timings at Teleperformance as Strict timing. Read more

Gender Based Ratings for Teleperformance Customer Service Associate Thane

based on 95 reviews
4.3
Rated by 46 Women

Rated 4.4 for Job Security and 4.3 for Company Culture

women
3.7
Rated by 49 Men

Rated 3.8 for Company Culture and 3.5 for Skill Development

men

Working Days for Teleperformance Customer Service Associate Thane

based on 102 reviews
Monday to Saturday
50%
Rotational Shift
28%
Monday to Friday
11%
Alternate Saturday off
7%
Other
4%

Work Timings for Teleperformance Customer Service Associate Thane

based on 102 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
43%
18%
13%
26% employees reported other strict timings

Shift Timings for Teleperformance Customer Service Associate Thane

based on 102 reviews
Day shift
Night shift
95%
5%

Business Travel for Teleperformance Customer Service Associate Thane

based on 102 reviews
No travel
69%
Within city
27%
International travel
2%
Within country
2%
Teleperformance Customer Service Associate Salaries in Thane
based on 66 salaries
₹1.3 L/yr - ₹4.6 L/yr
At par with the average Customer Service Associate Salary in India
View more details
Employee Benefits for Teleperformance Customer Service Associate Thane
cab
Office cab/shuttle
3 total responses
freemeal
Free meal
2 total responses
officeGym
Office gym
3 total responses
healthInsurance
Health insurance
1 total response
+2 more benefits
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