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Fusion CX Customer Care Executive Reviews

Updated 24 Feb, 2025
Overall Rating
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3.2/5
based on 142 reviews

Rating distribution

Category Ratings

3.3

Skill development

3.2

Work-life balance

3.0

Company culture

3.0

Salary

3.0

Work satisfaction

2.8

Job security

2.8

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What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

85% employees reported

Rotational Shift

Rotational Shift

63% employees reported

Flexible timing

Flexible timing

37% employees reported

No travel

No travel

72% employees reported

Gender based rating

3.5
female

Rated by Women

66 reviews

2.7
male

Rated by Men

64 reviews

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Top Mentions in Fusion CX Customer Care Executive Reviews

142 reviews found

Sort by: Popular

Top Fusion CX Customer Care Executive Interview Questions

Q1. 2- What is BPO and it's complete name?
Q2. Do you have desktop or laptop? Are you familiar with system? Do you have br ... read more

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Q3. Are you comfortable to solve customer queries over email or phone?
Q4. What are B2B, B2C and C2C as well?

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Customer Care Executive Jobs at Fusion CX

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People also ask about Fusion CX's Customer Care Executives

How is Fusion CX to work for?
Fusion CX is rated 3.2 out of 5, based on 142 reviews by employees on AmbitionBox. Fusion CX is known for Skill development which is rated at the top and given a rating of 3.3. However, Job security is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Fusion CX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Fusion CX?
According to AmbitionBox ratings, Fusion CX employees rate its salary and benefits as 3.0 out of 5. You can know more about Fusion CX Salaries at AmbitionBox
How is the work culture at Fusion CX?
Work culture is rated 3.0 at Fusion CX by 142 employees. While job security is rated 2.8 and work-life balance is rated 3.2 at Fusion CX. Read detailed reviews by employees of Fusion CX on AmbitionBox.
Is work from home available in Fusion CX?
According to AmbitionBox, 10% Fusion CX employees work from home permanently (based on 19 AmbitionBox reviews in last 6 months).

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Fusion CX Customer Care Executive Salary
based on 369 salaries
₹0.6 L/yr - ₹3.2 L/yr
41% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
3 total responses
freemeal
Free meal
1 total response
softskill
Job/Soft skill training
8 total responses
degree
Professional degree assistance
1 total response
+1 more benefit
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