Fusion CX Customer Service Associate (Csa) Reviews

Likes

I am thrilled to share my outstanding experience with Fusion CX. Their cutting-edge customer experience solutions have revolutionized the way we interact with our customers. From the initial consultation to the implementation and ongoing support, the Fusion CX team has been exceptional. Their expertise, professionalism, and dedication to delivering top-notch results have been impressive. The solutions provided by Fusion CX have enabled us to streamline our customer engagement processes, resulting in significant improvements in customer satisfaction and loyalty. Their technology is user-friendly, scalable, and integrates seamlessly with our existing systems. I highly recommend Fusion CX to any organization seeking to elevate their customer experience. Their innovative solutions, combined with their exceptional service, make them an invaluable partner for businesses looking to thrive in today's competitive market....Read More

Dislikes

Nothing for now

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

The manager is supportive. No too much pressure.

Dislikes

1. Low salary 2. Stop the incentive without any reason 3. No job security.Anyday anytime they can ask to leave. 4. No matter what is your post, you have to do anything like IT work, business analysis etc 5. Third class management team. 6. No one help you from the HR team.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Salary issues you will not get as much as your work There is no work life balance you need to work on off days as well There is no leave Ac off on running process shift end at 7 ac off at 6 No one care for you or agent

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Great place to work. Management is very supportive and there is huge growth prospect as well. I myself is an IJP promoted and enjoying my new responsibilities as a recruiter. I am thankful to the management for giving me this opportunity.

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I've had the absolute pleasure of working with Fusion for 2 years and I can confidently say it's been an exceptional experience. The team's professionalism, expertise, and dedication to delivering top-notch results are unparalleled. Also everyone very supportive and there are a great work ambience.

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

A well-organized and efficient office with a professional and welcoming atmosphere. The HR team is exceptionally supportive, fostering a positive work culture and ensuring smooth operations. Team leaders and managers are approachable, offering guidance and encouragement that boosts productivity. The collaborative spirit across all departments makes work both enjoyable and effective. Highly recommend for a rewarding work environment!...Read More

Dislikes

There's nothing to dislike here

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Fusion is a good company.The work environment is good,all are very supportive,team leader,manager.It is very supportive company in regarding of all the things. I like working in this company

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Working on the Fusion was my best decision which I had taken in my life. At the time of imterview I was quite nervous as used to be. But after reaching to the Fusion and after absorbing the friendly atmosphere and helpful culture, I was quite impressed and till It's going to be 6th month still I'm working here and it's still going on counting. And really I'm loving it. It has the growing and have the better opportunity here to grow up your skill, your personality development and your communication power. You'll learn to handle the different atmosphere in the ethical situation and much more you'll enjoy to work here...Read More

Dislikes

I don't think so which I didn't like something. Disliking will be I think for those who will ignore or miss the opportunity to work here.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.