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Firstsource Solutions

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3.7

based on 4.6k Reviews

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Firstsource Solutions Senior Customer Service Associate Reviews

Updated 4 Mar, 2025

Overall Rating

3.8/5

based on 237 reviews

Rating distribution

99 (41.8%)

70 (29.5%)

35 (14.8%)

15 (6.3%)

18 (7.6%)

Category Ratings

3.8

Job security

3.7

Company culture

3.6

Work-life balance

3.6

Work satisfaction

3.4

Skill development

3.0

Salary

2.9

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What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

68% employees reported

Rotational Shift

43% employees reported

Flexible timing

65% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

58 reviews

3.7

Rated by Men

169 reviews

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an orde... read more

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Firstsource Solutions Senior Customer Service Associate Reviews by Locations

Firstsource Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 237 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more