Search

Reviews

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Firstsource Solutions

Compare button icon Compare button icon Compare
3.7

based on 4.5k Reviews

Filter reviews by

Firstsource Solutions Senior Customer Service Associate Reviews

Updated 3 Feb, 2025
Overall Rating
write
3.7/5
based on 229 reviews

Rating distribution

Category Ratings

3.9

Job security

3.7

Company culture

3.6

Work-life balance

3.6

Work satisfaction

3.5

Skill development

3.0

Salary

2.9

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

76% employees reported

Rotational Shift

Rotational Shift

43% employees reported

Flexible timing

Flexible timing

66% employees reported

No travel

No travel

60% employees reported

View more detailed insights

Gender based rating

3.9
female

Rated by Women

56 reviews

3.7
male

Rated by Men

163 reviews

Jobseekers also viewed

Infosys Reviews
3.6
 • 38.1k reviews
Wipro Reviews
3.7
 • 51.8k reviews
TCS Reviews
3.7
 • 87.4k reviews
HCLTech Reviews
3.5
 • 35.3k reviews
Tech Mahindra Reviews
3.5
 • 34.3k reviews
Accenture Reviews
3.9
 • 54.9k reviews
Cognizant Reviews
3.8
 • 48.9k reviews
Capgemini Reviews
3.7
 • 40.6k reviews
IBM Reviews
4.0
 • 21.7k reviews
LTIMindtree Reviews
3.8
 • 20.5k reviews
Teleperformance Reviews
3.9
 • 28.7k reviews
Concentrix Corporation Reviews
3.8
 • 25.8k reviews
iEnergizer Reviews
4.6
 • 22k reviews
WNS Reviews
3.4
 • 10.9k reviews
Infosys BPM Reviews
3.7
 • 9.5k reviews
Conneqt Business Solutions Reviews
3.7
 • 8.6k reviews
HGS Reviews
3.9
 • 6.9k reviews
Omega Healthcare Reviews
3.7
 • 4.8k reviews
R1 RCM Reviews
3.9
 • 3.3k reviews
Conduent Reviews
3.5
 • 2.6k reviews
Top Mentions in Firstsource Solutions Senior Customer Service Associate Reviews

229 reviews found

Sort by: Popular
Logo
You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Discover interview dos and don'ts from real experiences

Top trending discussions

View All
Day to Day Office
2w (edited)
plentydate
Verified Icon
·
works at
HashedIn by Deloitte
Guys I am in PIP and feeling stressed all days
I had fight with code reviewer he is from other team he is just arrogant and he complains to my manager , The manager gives wrong and negative feedback though I am technically sound , but got released by from the project by the manager After that I got new project it was only 2 month I done all most all work got spot award also for this by working more than 12 hours . Because of this overwork I am feeling stressed and new project is coming to me and they just asking me about justification for all 1 Guys I am in pip but new manager said(may be choclate to employee) we will retain you by giving good feedback 2 All people in the company want to take me in projects but asking me justification for pip 3.Working more than 12 hours every day and also attending late night calls I am stressed out every day with working hours and also the justification given to others lot of politics happening . Mentally draining with no patner in my life to share this who can understand this and guid .
Got a question about Firstsource Solutions?
Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

More about working at Firstsource Solutions

People also ask about Firstsource Solutions's Senior Customer Service Associates

How is Firstsource Solutions to work for?
Firstsource Solutions is rated 3.7 out of 5, based on 229 reviews by employees on AmbitionBox. Firstsource Solutions is known for Job security which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 3.0 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 3.7 at Firstsource Solutions by 229 employees. While job security is rated 3.9 and work-life balance is rated 3.6 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.
Is work from home available in Firstsource Solutions?
According to AmbitionBox, 12% Firstsource Solutions employees work from home permanently, and 4% work from office 2 days/week (based on 25 AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Firstsource Solutions Senior Customer Service Associate Reviews by Locations

Firstsource Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 229 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 43% of employees reported the working days at Firstsource Solutions as Rotational Shift. 66% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more
Firstsource Solutions Senior Customer Service Associate Salary
based on 929 salaries
₹1 L/yr - ₹5.6 L/yr
11% less than the average Senior Customer Service Associate Salary in India
View more details
Employee Benefits for Firstsource Solutions Senior Customer Service Associate
cab
Office cab/shuttle
12 total responses
healthInsurance
Health insurance
10 total responses
meal
Cafeteria
15 total responses
softskill
Job/Soft skill training
14 total responses
+1 more benefit
Compare Firstsource Solutions with

Infosys

3.6
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

HCLTech

3.5
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
write
Rate your company