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convergys india services

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3.4

based on 299 Reviews

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convergys india services Reviews

Updated 11 Mar, 2025
Overall Rating
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3.4/5
based on 299 reviews

neutral trend On-Par with industry's average

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Rating distribution

Category Ratings

3.7

Job security

3.3

Skill development

3.2

Work-life balance

3.1

Company culture

3.1

Work satisfaction

3.0

Salary

3.0

Promotions

What employees say about convergys india services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

72% employees reported

Rotational Shift

Rotational Shift

50% employees reported

Flexible timing

Flexible timing

64% employees reported

No travel

No travel

81% employees reported

View more detailed insights

Gender based rating

3.0
female

Rated by Women

63 reviews

3.5
male

Rated by Men

220 reviews

convergys india services is rated 3.4 out of 5 stars on AmbitionBox, based on 299 company reviews.This rating reflects an average employee experience, indicating moderate satis ... Read more
convergys india services is rated 3.4 out of 5 stars on AmbitionBox, based on 299 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All
Customer Success, Service & Operations
3.4
 • 106 Reviews
IT & Information Security
3.1
 • 23 Reviews
Engineering - Software & QA
3.3
 • 10 Reviews
Engineering - Hardware & Networks
3.6
 • 8 Reviews
Sales & Business Development
4.7
 • 7 Reviews
Quality Assurance
3.2
 • 6 Reviews

299 reviews found

Sort by: Popular

Top convergys india services Interview Questions

asked in Senior Quality Analyst interview
Q1. 7 tools of quality?
View answer (1)
asked in Technical Support Engineer interview
Q2. What is FSMO Roles?
View answer (1)

Get interview-ready with top interview questions

View all 9 questions
asked in Senior Executive interview
Q3. Opos rpound taken by mnger
View answer (1)
asked in Chat Support Executive interview
Q4. What are your weeknesses?
View answer (1)
asked in System Administrator interview
Q5. Explain stdio.h and why do we use it?
View answer (1)
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Latest convergys india services Employee Reviews

View all
Senior Customer Care Associate in Bengaluru
Hardware
5.0

  •  posted on 11 Mar 2025

Sr Customer Care Executive in Gurgaon / Gurugram
Voice / Blended
5.0

  •  posted on 09 Mar 2025

Dislikes:
Na
Senior Advisor in Thane, Maharashtra
Customer Success
3.0

  •  posted on 09 Mar 2025

Dislikes:
work culture
  • Skill development - Poor
    • +1 more
Customer Advisor in
Software Development
3.0

  •  posted on 04 Mar 2025

Dislikes:
No job security/promotion/salary hike
  • Salary - Bad
    • +5 more
Sr. Customer Care Officer in Gurgaon / Gurugram
Back Office
5.0

  •  posted on 03 Mar 2025

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Top trending discussions

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Career Advice
2w (edited)
a design engineer
Need Your Valuable Advice.
Hello, 6 months ago, I switched from my previous job to my current one with a 40% salary hike. At that time, it seemed like a great opportunity, but now, I am seriously considering my decision. My previous job had, 1. A European MNC team with excellent support and work culture 2. Good Time for my family & personal life 3. Flexible timing & permanent work-from-home 4. 5 days working with proper work-life balance Now, in my current Indian company: 1. 12-hour workdays, with additional work on Saturdays (despite a 5-day work policy) 2. No proper training 3. Toxic work culture, where I get scolded daily due to a lack of training 4. Hardly any time for my kids and parents 5. Started my health issues My previous company is willing to take me back with a 10% hike on my last salary. Given the work-life balance, supportive environment, and long-term growth prospects I had there, I am thinking of returning. *It is not going to impact on my monthly expenses.* Would you recommend going back?
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People also ask about convergys india services

Is convergys india services a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 299 employee reviews, it's clear that most employees have an average experience working at convergys india services. Job security holds the highest rating at 3.7, while salary is rated the lowest amongst all factors at 3.0. Read reviews about job security and salary on AmbitionBox.
Does convergys india services pay their employees well?
According to AmbitionBox reviews, convergys india services employees rate their salary and benefits at 3.0 out of 5, based on 299 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about convergys india services salaries here and to read reviews specifically about salary and benefits at convergys india services, click here .
How is the work culture at convergys india services?
Work culture at convergys india services is rated 3.1 out of 5 by 299 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at convergys india services, click here .
How is the job security at convergys india services?
Based on 299 reviews on AmbitionBox, convergys india services employees rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at convergys india services. To read reviews about job security at convergys india services, click here .
Is work from home available at convergys india services?
According to AmbitionBox, 14% of convergys india services employees work from home permanently, 72% work from the office, and 14% follow a hybrid model, based on 14 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 299 convergys india services reviews submitted by convergys india services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if convergys india services is the right company fo...r you. 50% of employees reported the working days at convergys india services as Rotational Shift. 64% employees reported the work timings at convergys india services as Flexible timing. Read more
convergys india services Salaries in India
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