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Filter reviews by convergys india services Operations Manager Reviews
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What employees say about convergys india services?
Insights from employee reviews on AmbitionBox
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Rated by Women
1 reviews
Rated by Men
3 reviews
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4 reviews found
Operations Manager in Bangalore / Bengaluru
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is the best. Excellent learning opportunities
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Percentage of pay hikes can be better
Operations Manager in Bangalore / Bengaluru
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great team to work with. Good self development courses available. Challenging environment helps you to learn everyday.
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
None.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Operations Manager
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Poor
Operations Manager in Gurgaon / Gurugram
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very collaborative environment
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Night shifts
Work Details
3rd party service help desk support
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
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Team Lead in Gurgaon / Gurugram
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The organisational values are great.
- Skill development - Good
- Job security - Good
- Company culture - Excellent
Dislikes
Extremely poor management. Lot of attritions observed due to poor management.
- Salary - Poor
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Worst case ever.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Operations Manager in Gurgaon / Gurugram
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Convergys really values its people . There are multiple opportunities that come your way and you get enough supply and guidance to accomplish what you aspire for . I have had a phenomenal experience for the last 15 years .
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Convergys India lacks diversity of work types . Like other third party Vendors , CVG should explore variety of work type - collections , Insurance , Analytics etc .
Work Details
My work is slightly challenging but that’s what I enjoy . I manage end to end operations for a financial services client in CVG .
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Gurgaon / Gurugram
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work satisfaction
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Salary
- Salary - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Operations Manager in Gurgaon / Gurugram
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People, culture & values.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Everything is awesome
Work Details
Busy
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Thane
MAC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People around and the no pressure environment.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Any adverse action should be taken after considering all the parties' point of view.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Gurgaon / Gurugram
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Employee friendly and training
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Frequent higher Management change
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Operations Executive in Gurgaon / Gurugram
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There's all one desire at max with little u have with wonderful job satisfaction
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Time rotations n night shifts
Work Details
Inbound credit card call handling
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead
Convergys Training Team & MSNUA Process Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Convergys set me up for a professional life that I could aspire to have. Everyone in Convergys from my first day till the day I left helped me become an individual worthy enough to step further ahead into a tough corporate world. People were fun to work with, learning was great, competition was fair, and a lot more.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
NA
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel.
Other convergys india services Reviews
Senior Technical Lead in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to build career and learn new technologies
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Attrition is high as they never try to retain any good employee leading to all skilled Engineers moving out overtime.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Advisor Consultant in Thane
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good infrastructure, the company's policy are employee centric but take everything in written and every action must be documented or else in every situation you'll face issue.
- Salary - Good
- Skill development - Good
Dislikes
The people working here are themselves not sure about the exact policy and when the time comes they pull out themselves save themselves from getting punished and you have to face the loss. Never trust spoken words take every word in written or document it. Nobody is trustworthy. Not even the HR department or people solution centre they're all houx.
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Lead Operator in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing as such except environment
- Skill development - Excellent
- Job security - Good
- Company culture - Excellent
Dislikes
Recruitment is done on basis of our salary only not perks, so requesting candidates to confirm perks first as some PROCESS might you less than your previous CTC INCLUDING PERKS
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
IT Lead in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's good to kick start our journey in corporate with
- Job security - Good
Dislikes
No work life balance due to 24*7 work culture No off on Indian festival and you will get comp of for Diwali Holi that makes no sense Appraisal as usual 5-7 %
- Skill development - Poor
- Promotions - Poor
- Work-life balance - Poor
Senior Technical Support in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall a good company to work with.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is nothing to be disappointed .
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Associate Lead in Pune
Full Time
Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything I would recommend not to work here. Doesn't even deserve 1 star rating
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead Operations in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is better in compare of peer companies.
- Skill development - Good
- Job security - Good
- Work-life balance - Good
Dislikes
Poor salary is an area of concern.
- Salary - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Technical Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing . Very bad experience with bad
Dislikes
Nothing good very bad working culture and experience
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Advisor in Thane
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary
- Salary - Excellent
- Job security - Good
- Promotions - Good
Dislikes
work culture
- Skill development - Poor
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Real Time Management Associate in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Stable environment, timely salaries.
- Job security - Excellent
Dislikes
Low salaries. Very slow promotion process
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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convergys india services Reviews by Designations
- convergys india services Technical Support Engineer Reviews
- convergys india services Senior Customer Care Officer Reviews
- convergys india services Team Lead Operations Reviews
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AmbitionBox has 4 convergys india services reviews submitted by convergys india services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if convergys india services is the right company for ...you. Read more- Home >
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