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Filter reviews by convergys india services Team Lead Reviews
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Skill development
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Salary
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What employees say about convergys india services?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
60% employees reported
Flexible timing
100% employees reported
No travel
60% employees reported
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5 reviews found
Team Lead in Gurgaon / Gurugram
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The organisational values are great.
- Skill development - Good
- Job security - Good
- Company culture - Excellent
Dislikes
Extremely poor management. Lot of attritions observed due to poor management.
- Salary - Poor
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Worst case ever.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Gurgaon / Gurugram
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work satisfaction
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Salary
- Salary - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Thane
MAC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People around and the no pressure environment.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Any adverse action should be taken after considering all the parties' point of view.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Gurgaon / Gurugram
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Employee friendly and training
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Frequent higher Management change
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Lead
Convergys Training Team & MSNUA Process Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Convergys set me up for a professional life that I could aspire to have. Everyone in Convergys from my first day till the day I left helped me become an individual worthy enough to step further ahead into a tough corporate world. People were fun to work with, learning was great, competition was fair, and a lot more.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
NA
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel.
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Technical Lead in Pune
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am learning, growing and earning. Good place to learn and earn.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Secure X camera and leave policy.
Work Details
Its pretty good.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to work
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No meals
Work Details
Work policy: Ur
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Operations Manager in Bangalore / Bengaluru
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is the best. Excellent learning opportunities
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Percentage of pay hikes can be better
Operations Manager in Bangalore / Bengaluru
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great team to work with. Good self development courses available. Challenging environment helps you to learn everyday.
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
None.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is best organization for those who want to earn good money in less time.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
Dislikes
- Work-life balance - Poor
Customer Service Executive in Thane
Semi tech process Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Teamates
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Travel
Work Details
Exciting
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Gurgaon / Gurugram
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Job security - Good
- Promotions - Good
Dislikes
Management not good
- Salary - Poor
- Work satisfaction - Bad
- Work-life balance - Poor
Senior Associate in Sohna Road Gurgaon
Comcast Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I miss my Convergys..
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
So much of politics in management and sometimes they use to fail the main issues.
Work Details
Wonderful
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Technical Lead in Pune
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing bad
Work Details
Work timings: Flexible Timings
Operations Executive in Gurgaon / Gurugram
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There's all one desire at max with little u have with wonderful job satisfaction
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Time rotations n night shifts
Work Details
Inbound credit card call handling
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Other convergys india services Reviews
Senior Technical Lead in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to build career and learn new technologies
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Attrition is high as they never try to retain any good employee leading to all skilled Engineers moving out overtime.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Advisor Consultant in Thane
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good infrastructure, the company's policy are employee centric but take everything in written and every action must be documented or else in every situation you'll face issue.
- Salary - Good
- Skill development - Good
Dislikes
The people working here are themselves not sure about the exact policy and when the time comes they pull out themselves save themselves from getting punished and you have to face the loss. Never trust spoken words take every word in written or document it. Nobody is trustworthy. Not even the HR department or people solution centre they're all houx.
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Lead Operator in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing as such except environment
- Skill development - Excellent
- Job security - Good
- Company culture - Excellent
Dislikes
Recruitment is done on basis of our salary only not perks, so requesting candidates to confirm perks first as some PROCESS might you less than your previous CTC INCLUDING PERKS
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
IT Lead in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's good to kick start our journey in corporate with
- Job security - Good
Dislikes
No work life balance due to 24*7 work culture No off on Indian festival and you will get comp of for Diwali Holi that makes no sense Appraisal as usual 5-7 %
- Skill development - Poor
- Promotions - Poor
- Work-life balance - Poor
Senior Technical Support in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall a good company to work with.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is nothing to be disappointed .
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead Operations in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is better in compare of peer companies.
- Skill development - Good
- Job security - Good
- Work-life balance - Good
Dislikes
Poor salary is an area of concern.
- Salary - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Technical Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing . Very bad experience with bad
Dislikes
Nothing good very bad working culture and experience
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Real Time Management Associate in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Stable environment, timely salaries.
- Job security - Excellent
Dislikes
Low salaries. Very slow promotion process
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Sr. Representative Operations in New Delhi
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing was wrong in company
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Lead Operations in Thane
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Stability
Dislikes
Partiality Lack of appreciation No motivation
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
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convergys india services Reviews by Designations
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AmbitionBox has 5 convergys india services reviews submitted by convergys india services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if convergys india services is the right company for ...you. 60% of employees reported the working days at convergys india services as Rotational Shift. 100% employees reported the work timings at convergys india services as Flexible timing. Read more- Home >
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