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convergys india services

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3.5

based on 293 Reviews

Filter reviews by

convergys india services Technical Support Engineer Reviews

Updated 25 Sep, 2023

Overall Rating

4.2/5

based on 15 reviews

Rating distribution

7 (46.7%)

3 (20.0%)

2 (13.3%)

1 (6.7%)

2 (13.3%)

Category Ratings

4.8

Job security

4.6

Skill development

4.3

Company culture

4.2

Work-life balance

4.1

Promotions

4.0

Work satisfaction

3.9

Salary

What employees say about convergys india services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

67% employees reported

Flexible timing

57% employees reported

No travel

83% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

3 reviews

4.1

Rated by Men

10 reviews

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15 reviews found

Sort by: Popular

Technical Support Engineer in Gurgaon / Gurugram

Full Time

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Sep 2023

Likes

Learning

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Need long time to get promoted

Technical Support Engineer in Pune

Full Time

IT Security Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Apr 2023

Likes

Good working nature.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Political management

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Pune

Full Time

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 18 Feb 2021

Likes

Great opportunity for beginners

Skill development - Good
Job security - Excellent
Company culture - Good

Dislikes

No salary growth No increment structure have get behind HRs for small raises an allowances

Salary - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Technical Support Engineer in Gurgaon / Gurugram

Full Time

IT Security Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 23 Mar 2021

Likes

A good company for freshers

Job security - Excellent
Company culture - Good

Dislikes

Growth opportunities are not much

Work Details

Not good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Pune

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Jun 2023

Likes

I did not like anything there. It was like a BPO culture and no manager on the floor behaved good. Felt like working under ill-literate management.

Dislikes

Everything including job security, work culture, Team leads, managers.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Gurgaon / Gurugram

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Apr 2021

Likes

Management is great, They will push to unleash your potential. 👍Job security is there. Incentive are great depend on the project. Will get a good exposure for a new bie who want to grow in IT sector. I'll recommend to join Convergys as it nourish the employee at their best.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The work pressure depends on which technology you are hired for. But there is lack of training which stands as barrier for Convergys to become number 1 in their field. Due to covid there is no support from TL but that we have to manage.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Gurgaon / Gurugram

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 09 Apr 2021

Likes

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work-life balance - Good

Dislikes

Salary - Bad
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Technical Support Engineer in Gurgaon / Gurugram

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Apr 2021

Likes

Woek environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

Great

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Technical Support Engineer in Pune

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Apr 2021

Likes

Job security and work from home.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing.

Work Details

Technically got stronger day by day.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Bengalore

Technical Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Dec 2021

Likes

Working culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Very good.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Pune Aundh

Tech Support Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 05 Jan 2021

Likes

Job profile and incentives and learning is good.

Salary - Good
Job security - Excellent

Dislikes

Work environment not that good and management not good.

Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Okay

Work timings: Strict Timings

Work related travel: This is a desk job.

Technical Support Engineer in Bangalore Rural

Technical Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Jun 2021

Likes

Motivating Management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Very good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Technical Support Engineer in Gurgaon / Gurugram

IT Consulting Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 15 May 2018

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Bangalore / Bengaluru

AT&T Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 02 Aug 2018

Likes

teammates were awesome , skilled trainers average career growth , amazing work culture ,

Job security - Good

Dislikes

did not found any thing which can be dislike

Promotions - Poor

Work Details

very very smooth some time and some times its challenging

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Pune

TSO Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 15 Mar 2019

Likes

Learning opportunity

Dislikes

Dynamics

Job security - Bad
Promotions - Bad
Company culture - Bad

Work Details

Work timings: Flexible Timings

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 convergys india services reviews submitted by convergys india services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if convergys india services is the right company for...Read more