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Filter reviews by convergys india services Customer Service Associate Reviews
Rating distribution
Category Ratings
Company culture
Skill development
Job security
Salary
Work-life balance
Promotions
Work satisfaction
What employees say about convergys india services?
Insights from employee reviews on AmbitionBox
Workplace insights
Flexible timing
75% employees reported
No travel
100% employees reported
View more detailed insights
Gender based rating
Rated by Women
1 reviews
Rated by Men
4 reviews
Jobseekers also viewed
5 reviews found
Customer Service Associate in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Convergys is one of the company I will cherish all my life. The best company to work with , the team member’s and friendly environment to work. I had the best time of my life working for Convergys and this company gave me lifelong friends.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There was nothing to dislike about this company.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very best and nice company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes
Customer Service Associate in Gurgaon / Gurugram
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work culture is good, I really enjoyed working there
- Skill development - Good
- Job security - Good
- Company culture - Excellent
Dislikes
The shifts always change in a month or two which cause my sleep schedule disturbed
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Customer Service Associate
Citi bank Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best company.best leaders ..Employee centric and growth opportunity.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Customer Service Associate in Gurgaon / Gurugram
Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good incentives
- Salary - Good
Dislikes
No Job Security at all. Employees not given sufficient time to prove his worth.
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Really pathetic experience.it is purely a call center where employees have no chance of learning. Just merely taking inbound calls like robots and not human beings.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Similar Designation Reviews
Customer Care Executive in Gurgaon / Gurugram (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Office timings
Senior Associate in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to work
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No meals
Work Details
Work policy: Ur
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Gurgaon / Gurugram
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Need long time to get promoted
Technical Support Engineer in Pune
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working nature.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Political management
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Representative in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Work and Management
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Sales Executive in Gurgaon / Gurugram
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
On time salary n decent incentives pros
- Salary - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
Rotational shift cons
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Pune
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great opportunity for beginners
- Skill development - Good
- Job security - Excellent
- Company culture - Good
Dislikes
No salary growth No increment structure have get behind HRs for small raises an allowances
- Salary - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Technical Support Engineer in Gurgaon / Gurugram
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
A good company for freshers
- Job security - Excellent
- Company culture - Good
Dislikes
Growth opportunities are not much
Work Details
Not good
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Representative in Gurgaon / Gurugram
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment culture pay and benefits
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as such
Senior Customer Service Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Other convergys india services Reviews
Senior Technical Lead in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to build career and learn new technologies
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Attrition is high as they never try to retain any good employee leading to all skilled Engineers moving out overtime.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Advisor Consultant in Thane
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good infrastructure, the company's policy are employee centric but take everything in written and every action must be documented or else in every situation you'll face issue.
- Salary - Good
- Skill development - Good
Dislikes
The people working here are themselves not sure about the exact policy and when the time comes they pull out themselves save themselves from getting punished and you have to face the loss. Never trust spoken words take every word in written or document it. Nobody is trustworthy. Not even the HR department or people solution centre they're all houx.
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Lead Operator in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing as such except environment
- Skill development - Excellent
- Job security - Good
- Company culture - Excellent
Dislikes
Recruitment is done on basis of our salary only not perks, so requesting candidates to confirm perks first as some PROCESS might you less than your previous CTC INCLUDING PERKS
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
IT Lead in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's good to kick start our journey in corporate with
- Job security - Good
Dislikes
No work life balance due to 24*7 work culture No off on Indian festival and you will get comp of for Diwali Holi that makes no sense Appraisal as usual 5-7 %
- Skill development - Poor
- Promotions - Poor
- Work-life balance - Poor
Senior Technical Support in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall a good company to work with.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is nothing to be disappointed .
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Associate Lead in Pune
Full Time
Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything I would recommend not to work here. Doesn't even deserve 1 star rating
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead Operations in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is better in compare of peer companies.
- Skill development - Good
- Job security - Good
- Work-life balance - Good
Dislikes
Poor salary is an area of concern.
- Salary - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Technical Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing . Very bad experience with bad
Dislikes
Nothing good very bad working culture and experience
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Advisor in Thane
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary
- Salary - Excellent
- Job security - Good
- Promotions - Good
Dislikes
work culture
- Skill development - Poor
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Real Time Management Associate in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Stable environment, timely salaries.
- Job security - Excellent
Dislikes
Low salaries. Very slow promotion process
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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convergys india services Customer Service Associate Reviews by Locations
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AmbitionBox has 5 convergys india services reviews submitted by convergys india services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if convergys india services is the right company for ...you. 75% employees reported the work timings at convergys india services as Flexible timing. Read more- Home >
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