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convergys india services

3.3
based on 302 Reviews

convergys india services Customer Service Associate Reviews

Updated 10 Aug, 2023

Overall Rating

info
4.3/5
based on 5 reviews
neutral trend

On-Par with industry's average

know more

Rating Distribution

Star
5

3 (60%)

Star
4

1 (20%)

Star
3

0 (0.0%)

Star
2

0 (0.0%)

Star
1

1 (20%)

Category Ratings

4.9
Company Culture
4.3
Skill Development
4.0
Job Security
3.9
Salary
3.9
Work-Life Balance
3.9
Promotions
3.8
Work Satisfaction

What employees say about convergys india services?

Insights from employee reviews on AmbitionBox

Workplace insights

timing

Flexible timing

75% employees reported

travel

No travel

100% employees reported

View more detailed insights

Gender based rating

5.0
female

Rated by Women

1 reviews

4.3
male

Rated by Men

4 reviews

convergys india services is rated 3.3 out of 5 stars on AmbitionBox, based on 5 company reviews.This rating reflects an average employee experience, indicating moderate satisfactio... Read more

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5 reviews found

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People also ask about convergys india services's Customer Service Associates

Is convergys india services a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 5 employee reviews, it's clear that most customer service associates have a positive experience working at convergys india services. Company culture holds the highest rating at 4.9, while work satisfaction is rated the lowest amongst all factors at 3.8.
Does convergys india services pay their Customer Service Associates well?
According to AmbitionBox reviews, convergys india services customer service associates rate their salary and benefits at 3.9 out of 5, based on 5 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about convergys india services's customer service associates salaries here .
How is the work culture at convergys india services for Customer Service Associates?
Work culture at convergys india services for customer service associates is rated 4.9 out of 5 by 5 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at convergys india services.
How is the job security at convergys india services for Customer Service Associates?
Based on 5 reviews on AmbitionBox, convergys india services's customer service associates rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at convergys india services, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 convergys india services reviews submitted by convergys india services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if convergys india services is the right company for you. 75...
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₹2.5 L/yr - ₹3 L/yr
15% less than the average Customer Service Associate Salary in India

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Compare convergys india services with
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