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convergys india services

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based on 291 Reviews

Filter reviews by

convergys india services Team Lead Operations Reviews

based on 10 reviews

Updated 30 Sep, 2024

Overall Rating

2.8/5

How AmbitionBox ratings work?

Category Ratings

3.7

Job Security

3.0

Company culture

2.8

Skill development

2.7

Work-Life balance

2.7

Work Satisfaction

2.4

Promotions/Appraisal

1.6

Salary & Benefits

10 reviews found

Sort by: Popular

Team Lead Operations in Gurgaon / Gurugram

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 22 Feb 2024

Likes

Job security is better in compare of peer companies.

Dislikes

Poor salary is an area of concern.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Thane

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 30 Sep 2024

Likes

Stability

Dislikes

Partiality Lack of appreciation No motivation

Work Details

Work days: Rotational Shift (Strict Timings)

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Team Lead Operations in Gurgaon / Gurugram

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 10 Apr 2022

Likes

Growth

Dislikes

Compensation

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Bangalore / Bengaluru

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

4.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 17 Apr 2022

Likes

Company culture . Which is not followed by people

Dislikes

Compensation.

Work Details

Nothing but pressure from upline managers un imaginable logics

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Thane

HFC1 Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 08 Apr 2019

Likes

NA

Dislikes

Totally profit focused company. People are not attended to.

Work Details

TL Operations

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Gurgaon / Gurugram

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 23 Mar 2018

Likes

Transport was ofcourse number 1. I loved environment and culture. Policies are people friendly. I loved those 5 years i have spent with Convergys overall.

Dislikes

Salary structure is not satisfactory. Take this feedback from everyone and this is true. At the end everyone works for salary.

Work Details

Very exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations

Telecom Outsourcing industry Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 17 Mar 2018

Likes

Transparent environment and healthy work culture

Dislikes

Growth process is little slow. Also need to work on career development for each n every individual working with organisation

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Curricular activities like Rewards n recognition programs.

You are reading trusted reviews. Keep reading to find out more about convergys india services.

Team Lead Operations in Thane

Back Office Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 25 Mar 2021

Likes

Na

Dislikes

Na

Work Details

Na

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Team Lead Operations in Divyashree Towers, Bannerghatta Road, Bangalore.

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 04 Jul 2022

Likes

Their Work Environment and Work Ethics and most importantly their open Door Policy approach towards employee grievance.

Dislikes

None.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Gurgaon / Gurugram

NCT Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 04 Oct 2018

Likes

Everything

Dislikes

long working hrs

Work Details

Quality, team management and performance management

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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IT Infrastructure Services Department

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posted on 08 Mar 2023

Likes

Nothing to Like now, old Convergys is Gone

Dislikes

Everything, If I had to choose between death & Convergys, I would rather Choose Death

Work Details

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posted on 08 Aug 2022

Likes

Double Standard Company Utterly Exploitative Management, Raising concern means, entire management will use full might of management to put you down. ITS TECHNICALLY A SLAVERY SYSTEM & HR is evolved in this too

Dislikes

they are exploiting us to get us done work of 2-3 people from 1 person.

Work Details

Work days: Monday to Friday (Flexible Timings)

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Quality Advisor in Bangalore / Bengaluru

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4.0

Overall Rating

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Category Ratings

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posted on 01 Apr 2023

Likes

My project management was awesome they helped me a lot and also motivated me everytime...

Dislikes

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Chat Support Executive in Gurgaon / Gurugram

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Non Voice Department

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posted on 15 Apr 2022

Likes

Overall work culture and timely getting feedbacks and performance evaluations.

Dislikes

Nothing as such just the salary part is quite disappointing.

Work Details

My work life is super amazing

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Likes

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Dislikes

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Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Escalation Engineer in Pune

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

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3.0

Company Culture

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Work Satisfaction

3.0

Salary & Benefits

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Job Security

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Likes

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Dislikes

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Communication Coach (working remotely)

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Operations Support Department

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posted on 07 Sep 2023

Likes

The client connect & ambience . Work Culture

Dislikes

Salaries & bonuses

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Technical Support Associate in Gurgaon / Gurugram

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4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

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Skill Development

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Company Culture

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posted on 05 Apr 2019

Likes

All are helpful so it's easy to complete task

Dislikes

Rotational shifts are not good

Work Details

Hectic

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Technical Support Officer in Bangalore / Bengaluru

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 28 Aug 2018

Likes

Nottin

Dislikes

Everything

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Overall Rating

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posted on 27 Mar 2018

Likes

Opportunities

Dislikes

Politics

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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posted on 18 Sep 2023

Likes

Good infrastructure, the company's policy are employee centric but take everything in written and every action must be documented or else in every situation you'll face issue.

Dislikes

The people working here are themselves not sure about the exact policy and when the time comes they pull out themselves save themselves from getting punished and you have to face the loss. Never trust spoken words take every word in written or document it. Nobody is trustworthy. Not even the HR department or people solution centre they're all houx.

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Dislikes

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posted on 30 Apr 2024

Likes

Everything

Dislikes

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Salary Slip Training Microsoft Associate

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Dislikes

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posted on 05 May 2023

Likes

More work pressure, didn’t focus on skillset and No opportunities.

Dislikes

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Work Details

Work policy: Can ask anytime to come office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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convergys india services Team Lead Operations Reviews by Locations

convergys india services Team Lead Operations Gurgaon / Gurugram Reviews

convergys india services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 convergys india services reviews submitted by convergys india services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if convergys india services is the right company for...Read more

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convergys india services Reviews >
convergys india services Team Lead Operations Reviews

Working Days for convergys india services Team Lead Operations

based on 10 reviews

Rotational Shift

67%

Monday to Friday

33%

Work Timings for convergys india services Team Lead Operations

based on 10 reviews

Flexible timing

Strict (9am - 6.30pm)

Strict (2pm - 11.30pm)

30%

14%

14%

42% employees reported other strict timings

Shift Timings for convergys india services Team Lead Operations

based on 10 reviews

Day shift

100%

Business Travel for convergys india services Team Lead Operations

based on 10 reviews

No travel

89%

Within city

11%

convergys india services Team Lead Operations Salary

based on 9 salaries

₹4.2 L/yr - ₹9.2 L/yr

14% more than the average Team Lead Operations Salary in India

View more details

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