AmbitionBox
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Full Time
Customer Success Department
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Excellent transport, well behaved managers
Slow promotion
Citi brands Department
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I love everything when it was Convergys it was employee centric transport system was good Good grading system and management
It was very good place to work before it got taken over by concentrix transport is the major issue .. not only transport everything even the management every thing went worng
Work days: Monday to Friday (Strict Timings)
Operations Department
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Triners are very good.. within the period of two month trainning they make sure to work for long time ..
The partiality done TL and Team gives false satisfaction.. if you are reaching to her for any personal problem happnd with your TL she never do anything.. only say dont worry I m there.. I'd hv worked for nice long time as it was my first job with such an wonderfull compnay.. only for my support
Use to handle us customers concern over chat.. for AT&T mobility,
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Corporate Training Department
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I would like to rejoin Convergys.
There should be salary increment after completing 1 year.
I worked with integrity. I liked my work.
Work days: Monday to Friday (Flexible Timings)
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Full Time
Voice / Blended Department
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Great place to work
No meals
Work policy: Ur
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Non Voice Department
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Nothing
Management not good
Comcast Department
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I miss my Convergys..
So much of politics in management and sometimes they use to fail the main issues.
Wonderful
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Voice / Blended Department
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Great Company and great place to work.
Little inconvenience to travel to different locations.
Exciting..
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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Great place to build career and learn new technologies
Attrition is high as they never try to retain any good employee leading to all skilled Engineers moving out overtime.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Good infrastructure, the company's policy are employee centric but take everything in written and every action must be documented or else in every situation you'll face issue.
The people working here are themselves not sure about the exact policy and when the time comes they pull out themselves save themselves from getting punished and you have to face the loss. Never trust spoken words take every word in written or document it. Nobody is trustworthy. Not even the HR department or people solution centre they're all houx.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Nothing as such except environment
Recruitment is done on basis of our salary only not perks, so requesting candidates to confirm perks first as some PROCESS might you less than your previous CTC INCLUDING PERKS
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
IT Support Department
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It's good to kick start our journey in corporate with
No work life balance due to 24*7 work culture No off on Indian festival and you will get comp of for Diwali Holi that makes no sense Appraisal as usual 5-7 %
Full Time
Sales Support & Operations Department
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Overall a good company to work with.
There is nothing to be disappointed .
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Support Department
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Nothing
Everything I would recommend not to work here. Doesn't even deserve 1 star rating
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Job security is better in compare of peer companies.
Poor salary is an area of concern.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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Nothing . Very bad experience with bad
Nothing good very bad working culture and experience
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Salary
work culture
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Stable environment, timely salaries.
Low salaries. Very slow promotion process
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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AmbitionBox has 4 convergys india services reviews submitted by convergys india services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if convergys india services is the right company for ...you. Read moreTCS
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