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convergys india services

Compare

3.4

based on 300 Reviews

Filter reviews by

convergys india services Senior Executive Reviews

Updated 20 Aug, 2023

Overall Rating

2.7/5

based on 4 reviews

Rating distribution

2 (50.0%)

1 (25.0%)

0 (0%)

1 (25.0%)

Category Ratings

2.7

Company culture

2.7

Job security

2.7

Salary

2.7

Work-life balance

2.7

Skill development

2.7

Promotions

2.7

Work satisfaction

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4 reviews found

Sort by: Popular

Senior Executive in Gurgaon / Gurugram

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Aug 2023

Likes

Excellent transport, well behaved managers

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Slow promotion

Senior Executive in Gurugram sonha road

Citi brands Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 May 2022

Likes

I love everything when it was Convergys it was employee centric transport system was good Good grading system and management

Dislikes

It was very good place to work before it got taken over by concentrix transport is the major issue .. not only transport everything even the management every thing went worng

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Senior Executive in Gurgaon / Gurugram

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jun 2022

Likes

Triners are very good.. within the period of two month trainning they make sure to work for long time ..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The partiality done TL and Team gives false satisfaction.. if you are reaching to her for any personal problem happnd with your TL she never do anything.. only say dont worry I m there.. I'd hv worked for nice long time as it was my first job with such an wonderfull compnay.. only for my support

Work Details

Use to handle us customers concern over chat.. for AT&T mobility,

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Executive in Gurgaon / Gurugram

Corporate Training Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Feb 2019

Likes

I would like to rejoin Convergys.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There should be salary increment after completing 1 year.

Work Details

I worked with integrity. I liked my work.

Work days: Monday to Friday (Flexible Timings)

Top trending discussions

View All

Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Similar Designation Reviews

Senior Associate in New Delhi

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Oct 2023

Likes

Great place to work

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No meals

Work Details

Work policy: Ur

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Gurgaon / Gurugram

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 04 Sep 2018

Likes

Nothing

Job security - Good
Promotions - Good

Dislikes

Management not good

Salary - Poor
Work satisfaction - Bad
Work-life balance - Poor

Senior Associate in Sohna Road Gurgaon

Comcast Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Apr 2021

Likes

I miss my Convergys..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

So much of politics in management and sometimes they use to fail the main issues.

Work Details

Wonderful

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Associate in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Sep 2017

Likes

Great Company and great place to work.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Little inconvenience to travel to different locations.

Work Details

Exciting..

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Other convergys india services Reviews

Senior Technical Lead in Pune

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Nov 2024

Likes

Great place to build career and learn new technologies

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Attrition is high as they never try to retain any good employee leading to all skilled Engineers moving out overtime.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Advisor Consultant in Thane

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 18 Sep 2023

Likes

Good infrastructure, the company's policy are employee centric but take everything in written and every action must be documented or else in every situation you'll face issue.

Salary - Good
Skill development - Good

Dislikes

The people working here are themselves not sure about the exact policy and when the time comes they pull out themselves save themselves from getting punished and you have to face the loss. Never trust spoken words take every word in written or document it. Nobody is trustworthy. Not even the HR department or people solution centre they're all houx.

Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Lead Operator in Hyderabad / Secunderabad

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 13 Sep 2024

Likes

Nothing as such except environment

Skill development - Excellent
Job security - Good
Company culture - Excellent

Dislikes

Recruitment is done on basis of our salary only not perks, so requesting candidates to confirm perks first as some PROCESS might you less than your previous CTC INCLUDING PERKS

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

IT Lead in Bangalore / Bengaluru

Full Time

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 30 Oct 2024

Likes

It's good to kick start our journey in corporate with

Job security - Good

Dislikes

No work life balance due to 24*7 work culture No off on Indian festival and you will get comp of for Diwali Holi that makes no sense Appraisal as usual 5-7 %

Skill development - Poor
Promotions - Poor
Work-life balance - Poor

Senior Technical Support in Bangalore / Bengaluru

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jan 2025

Likes

Overall a good company to work with.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing to be disappointed .

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Associate Lead in Pune

Full Time

Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Feb 2025

Likes

Nothing

Dislikes

Everything I would recommend not to work here. Doesn't even deserve 1 star rating

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Gurgaon / Gurugram

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 22 Feb 2024

Likes

Job security is better in compare of peer companies.

Skill development - Good
Job security - Good
Work-life balance - Good

Dislikes

Poor salary is an area of concern.

Salary - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Pune

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Sep 2024

Likes

Nothing . Very bad experience with bad

Dislikes

Nothing good very bad working culture and experience

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Advisor in Thane

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

2.0

Skill development

4.0

Job security

4.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 09 Mar 2025

Likes

Salary

Salary - Excellent
Job security - Good
Promotions - Good

Dislikes

work culture

Skill development - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Real Time Management Associate in Bangalore / Bengaluru

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 06 May 2024

Likes

Stable environment, timely salaries.

Job security - Excellent

Dislikes

Low salaries. Very slow promotion process

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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convergys india services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 convergys india services reviews submitted by convergys india services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if convergys india services is the right company for ...Read more