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convergys india services Senior Quality Analyst Interview Questions and Answers
convergys india services Senior Quality Analyst Interview Experiences
1 interview found
Anonymous
I applied via Company Website and was interviewed in May 2021. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. 7 tools of quality?
- Ans.
The 7 tools of quality are basic problem-solving tools used to identify and solve quality-related issues.
Check sheets
Control charts
Histograms
Pareto charts
Scatter diagrams
Flowcharts
Cause-and-effect diagrams
- Q2. Types of feedback?
- Ans.
Feedback can be of various types such as positive, negative, constructive, and destructive.
Positive feedback: Appreciation for good work done
Negative feedback: Criticism for poor performance
Constructive feedback: Suggestions for improvement
Destructive feedback: Personal attacks or insults
Feedback can also be formal or informal, direct or indirect, and solicited or unsolicited
- Q3. Situation based questions.
- Q4. KRA of quality?
- Ans.
KRA of quality is to ensure that products or services meet or exceed customer expectations and comply with industry standards.
Establishing quality standards and procedures
Monitoring and measuring performance against those standards
Identifying and addressing areas for improvement
Ensuring compliance with industry regulations and standards
Providing training and support to employees
Collaborating with other departments to i...
Interview Preparation Tips
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Interview Questionnaire
3 Questions
- Q1. About skilla
- Q2. Project
- Q3. Roles in
Interview Questionnaire
1 Question
- Q1. Spring and SpringBoot
I applied via Approached by Company and was interviewed before Dec 2021. There were 3 interview rounds.
Interview Preparation Tips
I applied via Job Fair and was interviewed before May 2021. There were 2 interview rounds.
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.
Interview Preparation Tips
Skills evaluated in this interview
I applied via Campus Placement and was interviewed before Apr 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. About the basics of c, c++ and java, also asked to explain the project that I developed.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How to improve the performance of bottom performers.
- Ans.
Identify root cause, provide training, set clear expectations, offer support and feedback.
Identify the root cause of poor performance
Provide training and development opportunities
Set clear expectations and goals
Offer support and feedback regularly
Consider reassigning tasks or roles if necessary
Interview Preparation Tips
raja reddy duggi reddy
Interview Questionnaire
2 Questions
- Q1. Engineering Technical
- Q2. Mainly on Engineering Design
Interview Questionnaire
1 Question
- Q1. What is name mangling?
- Ans.
Name mangling is a technique used by compilers to give unique names to functions and variables to avoid naming conflicts.
Name mangling is used in C++ to support function overloading.
It is also used in Python to avoid naming conflicts in modules.
Name mangling can make it difficult to access variables and functions from outside the class in which they are defined.
In C++, name mangling can be seen by using the 'nm' comman
Skills evaluated in this interview
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