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convergys india services Senior Quality Analyst Interview Questions and Answers
convergys india services Senior Quality Analyst Interview Experiences
1 interview found
Anonymous
I applied via Company Website and was interviewed in May 2021. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. 7 tools of quality?
- Ans.
The 7 tools of quality are basic problem-solving tools used to identify and solve quality-related issues.
Check sheets
Control charts
Histograms
Pareto charts
Scatter diagrams
Flowcharts
Cause-and-effect diagrams
- Q2. Types of feedback?
- Ans.
Feedback can be of various types such as positive, negative, constructive, and destructive.
Positive feedback: Appreciation for good work done
Negative feedback: Criticism for poor performance
Constructive feedback: Suggestions for improvement
Destructive feedback: Personal attacks or insults
Feedback can also be formal or informal, direct or indirect, and solicited or unsolicited
- Q3. Situation based questions.
- Q4. KRA of quality?
- Ans.
KRA of quality is to ensure that products or services meet or exceed customer expectations and comply with industry standards.
Establishing quality standards and procedures
Monitoring and measuring performance against those standards
Identifying and addressing areas for improvement
Ensuring compliance with industry regulations and standards
Providing training and support to employees
Collaborating with other departments to i...
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I applied via Naukri.com and was interviewed before Jan 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. It
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Apr 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. About the basics of c, c++ and java, also asked to explain the project that I developed.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How to improve the performance of bottom performers.
- Ans.
Identify root cause, provide training, set clear expectations, offer support and feedback.
Identify the root cause of poor performance
Provide training and development opportunities
Set clear expectations and goals
Offer support and feedback regularly
Consider reassigning tasks or roles if necessary
Interview Preparation Tips
I applied via Walk-in and was interviewed before Mar 2020. There were 6 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Round 1:::1.About your self and previous experience 2. Random topic (Just a minute)
- Q2. Round:2 :: Typing test Round:3 :: Online Assessment
- Q3. 4: HR Round
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Past experience and communication skills
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.
(2 Questions)
- Q1. What is AD dns dhcp?
- Ans.
AD DNS DHCP are Microsoft technologies used for network management and authentication.
Active Directory (AD) is a directory service used for authentication and authorization of users and computers in a network.
Domain Name System (DNS) is used for name resolution of network resources.
Dynamic Host Configuration Protocol (DHCP) is used for automatic IP address assignment to network devices.
AD, DNS, and DHCP are often used ...
- Q2. What is IaaS SaaS PaaS?
- Ans.
IaaS, SaaS, and PaaS are cloud computing models that provide different levels of infrastructure, software, and platform services.
IaaS (Infrastructure as a Service) provides virtualized computing resources over the internet, such as servers, storage, and networking.
SaaS (Software as a Service) delivers software applications over the internet, eliminating the need for local installation and maintenance.
PaaS (Platform as ...
General questions for 1 hors online exams
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Skills evaluated in this interview
I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Coming to AEM,Interviewer has covered all the topics.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Written: (Data structures) 1. write a c pgm to insert a node at the end, at the begning, in the middle of a linked list ...
- Ans.
Interview questions for Senior Engineer position on data structures and memory management.
Write C programs to insert and delete nodes at the beginning, end, and middle of a linked list.
Understand the differences between singly and doubly linked lists.
Explain what segmentation fault is and how it occurs.
Differentiate between malloc and calloc functions.
Define memory leak and how it can be prevented.
Understand the XOR lo...
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Skills evaluated in this interview
Interview Questionnaire
1 Question
- Q1. Arrays, Linked Lists, STP/RSTP, VLAN, ARP
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