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convergys india services Technical Support Executive Interview Questions and Answers

Updated 16 Mar 2023

convergys india services Technical Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. How are you doing today

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be afraid and have confidence of the HR will ask simple questions no need to worry

Interview questions from similar companies

I applied via Company Website and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How to grow myself in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - It's all good

I applied via Company Website and was interviewed in Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About modem, router, ip address, etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction

Interview Questionnaire 

1 Question

  • Q1. Explain about server and SQL
  • Ans. 

    Servers and SQL are essential components of modern computing infrastructure.

    • A server is a computer program or device that provides functionality for other programs or devices, called clients.

    • SQL (Structured Query Language) is a programming language used to manage and manipulate relational databases.

    • Servers and SQL are often used together to provide web-based applications and services.

    • Examples of popular server software...

  • Answered by AI

Skills evaluated in this interview

I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is your weakness and how you try to overcome from that?
  • Ans. 

    My weakness is that I tend to be a perfectionist, but I overcome it by setting realistic goals and prioritizing tasks.

    • I tend to spend too much time on small details

    • I have difficulty delegating tasks

    • I sometimes struggle with work-life balance

    • I overcome this weakness by setting realistic goals and deadlines

    • I prioritize tasks based on their importance and urgency

    • I practice effective time management techniques

    • I communicate...

  • Answered by AI
  • Q2. English communication is good. Good at grammar concepts but lack behind in vocabulary. To overcome from this problem I read more English books, newspaper and watch English series.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't hesitate to tell that your English is not much fluent.
Confidence matters.

I applied via Job Portal and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Most common questions related to windows system.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was very good

I applied via Job Portal and was interviewed before Jan 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 4 - One-on-one 

(1 Question)

  • Q1. Why should I hire you when you have the same qualifications as everyone else applying?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous. Be presentable in a good kind of way. If you don't know something, answer straight, they'll respect it.

I was interviewed in Jan 2021.

Interview Questionnaire 

1 Question

  • Q1. Technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Skype

I applied via Naukri.com and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Asking some basic question related to Networking like LAN / WAN/ Active Directory /IP address / TCP/IP
  • Q2. Basic installation and troubleshooting software like MS office/security software

I was interviewed before May 2016.

Interview Questionnaire 

1 Question

  • Q1. What are your future plans
  • Ans. 

    I plan to continue expanding my technical skills and knowledge through certifications and training programs.

    • Obtain certifications in relevant technologies (e.g. Cisco, Microsoft)

    • Attend training programs and workshops to stay updated on latest industry trends

    • Pursue higher education in a related field to enhance expertise

    • Explore opportunities for career advancement within the company or in a different organization

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Duration: 20 minutes

Round: Group Activity
Experience: They gave a group and told to perform in agroup

College Name: Sagi Ramakrishnam Raju Engineering College, Bhimavaram [ SRKR ]

convergys india services Interview FAQs

How many rounds are there in convergys india services Technical Support Executive interview?
convergys india services interview process usually has 2 rounds. The most common rounds in the convergys india services interview process are Resume Shortlist and HR.

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convergys india services Technical Support Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
convergys india services Technical Support Executive Salary
based on 10 salaries
₹2.4 L/yr - ₹5.3 L/yr
9% more than the average Technical Support Executive Salary in India
View more details

convergys india services Technical Support Executive Reviews and Ratings

based on 4 reviews

3.4/5

Rating in categories

4.0

Skill development

3.4

Work-life balance

3.4

Salary

3.0

Job security

2.6

Company culture

2.6

Promotions

3.0

Work satisfaction

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