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convergys india services Chat Support Executive Interview Questions and Answers

Updated 31 Jan 2024

convergys india services Chat Support Executive Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine and do not speculate

I applied via Recruitment Consultant and was interviewed in Jun 2021. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why do you want to join BPO?
  • Ans. I want to join BPO because it's a fastest dynamic growing industry.
  • Answered Anonymously
  • Q2. What are your weeknesses?
  • Ans. 

    I tend to overthink things at times, which can slow down my decision-making process.

    • Overthinking can lead to analysis paralysis

    • I am working on improving my decision-making skills

    • I try to prioritize tasks to avoid getting overwhelmed

  • Answered by AI
  • Q3. What do you expect from this company?
  • Q4. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was really good. Quite helpful too. They don't judge because of your answers. They listen to you very properly.

Chat Support Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. What important things should be followed when you are in conversa ... read more
asked in BigBasket
Q2. How will you write an email to customer regarding order delivery ... read more
asked in Swiggy
Q3. Why English should be business language?
Q4. What will you do if the company will get high customer flow
asked in Jio
Q5. What do you mean by customer service representative?

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Technical skills

Interview Questionnaire 

2 Questions

  • Q1. Overall
  • Q2. Just practice on your grammatical part. Very good company, humble trainer as well as team leaders.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-

Interview Preparation Tips

Interview preparation tips for other job seekers - There it will atleast 1 full day also they may ask you to come next day also. For some people interview process taking so long like 5 days (a week) to complete it.

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi guys please suggest me what happened in it how did it happen

I applied via Campus Placement and was interviewed in Jan 2022. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Motivation &struggle&amazing etc
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you go also few companys they need American english with fluency if you know very well then only you should attend for interviews.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Average english speakers can easily crack the interview.
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convergys india services Interview FAQs

How many rounds are there in convergys india services Chat Support Executive interview?
convergys india services interview process usually has 3 rounds. The most common rounds in the convergys india services interview process are Aptitude Test, One-on-one Round and HR.

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convergys india services Chat Support Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
convergys india services Chat Support Executive Salary
based on 5 salaries
₹2.3 L/yr - ₹3 L/yr
7% less than the average Chat Support Executive Salary in India
View more details

convergys india services Chat Support Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

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4.0

Work-life balance

4.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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