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Filter reviews by convergys india services Technical Support Officer Reviews
Rating distribution
Category Ratings
Company culture
Salary
Work satisfaction
Job security
Work-life balance
Promotions
Skill development
What employees say about convergys india services?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
Flexible timing
50% employees reported
No travel
75% employees reported
View more detailed insights
Jobseekers also viewed
4 reviews found
Technical Support Officer
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst 3 years of my life. No respect for knowledge, scorecard, talent and work.
Dislikes
Management. Management is sick at Convergys
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Technical Support Officer in Mumbai
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Workplace is awesome
- Salary - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Rehiring even after proper notice and top performance was not avail. Regret serving notice
- Skill development - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Technical Support Officer in Gurgaon / Gurugram
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment was good.supportive supervisor
- Salary - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Shift were changed within week time,difficult to get adjusted
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Officer in Pune
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My first and was like the best school for corporate world prep for any beginner. 2008-2009 batch in Microsoft support has made me a polished person in communication, self development and professional development. Technology is unlimited and I found mentors like Dumbledore of Harry Potter, who let you explore, make mistakes and have you rise stronger from ur experience that helps till date.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
It can grow better and stronger, but the choice of crowd is very important. Today's batch isn't that good as it was before. It become more of mere building full of robots who are scripted to do their job, take the salary and be done.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Senior Technical Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing . Very bad experience with bad
Dislikes
Nothing good very bad working culture and experience
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Gurgaon / Gurugram (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Office timings
Technical Support Associate in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like as such
Dislikes
Lack of Communication Unfair pay Favoritism Overworked Under appreciation Micromanagement Incompetence managers No opportunity for advancement Overbearing Client /Boss
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Technical Lead in Pune
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am learning, growing and earning. Good place to learn and earn.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Secure X camera and leave policy.
Work Details
Its pretty good.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to work
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No meals
Work Details
Work policy: Ur
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Gurgaon / Gurugram
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Need long time to get promoted
Technical Support Engineer in Pune
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working nature.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Political management
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Pune
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great opportunity for beginners
- Skill development - Good
- Job security - Excellent
- Company culture - Good
Dislikes
No salary growth No increment structure have get behind HRs for small raises an allowances
- Salary - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Technical Support Engineer in Gurgaon / Gurugram
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
A good company for freshers
- Job security - Excellent
- Company culture - Good
Dislikes
Growth opportunities are not much
Work Details
Not good
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Technical Support Executive in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All good
- Salary - Excellent
- Skill development - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Sales in every process
- Promotions - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Other convergys india services Reviews
Senior Technical Lead in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to build career and learn new technologies
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Attrition is high as they never try to retain any good employee leading to all skilled Engineers moving out overtime.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Advisor Consultant in Thane
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good infrastructure, the company's policy are employee centric but take everything in written and every action must be documented or else in every situation you'll face issue.
- Salary - Good
- Skill development - Good
Dislikes
The people working here are themselves not sure about the exact policy and when the time comes they pull out themselves save themselves from getting punished and you have to face the loss. Never trust spoken words take every word in written or document it. Nobody is trustworthy. Not even the HR department or people solution centre they're all houx.
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Lead Operator in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing as such except environment
- Skill development - Excellent
- Job security - Good
- Company culture - Excellent
Dislikes
Recruitment is done on basis of our salary only not perks, so requesting candidates to confirm perks first as some PROCESS might you less than your previous CTC INCLUDING PERKS
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
IT Lead in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's good to kick start our journey in corporate with
- Job security - Good
Dislikes
No work life balance due to 24*7 work culture No off on Indian festival and you will get comp of for Diwali Holi that makes no sense Appraisal as usual 5-7 %
- Skill development - Poor
- Promotions - Poor
- Work-life balance - Poor
Senior Technical Support in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall a good company to work with.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is nothing to be disappointed .
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Associate Lead in Pune
Full Time
Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything I would recommend not to work here. Doesn't even deserve 1 star rating
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead Operations in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is better in compare of peer companies.
- Skill development - Good
- Job security - Good
- Work-life balance - Good
Dislikes
Poor salary is an area of concern.
- Salary - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Advisor in Thane
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary
- Salary - Excellent
- Job security - Good
- Promotions - Good
Dislikes
work culture
- Skill development - Poor
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Real Time Management Associate in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Stable environment, timely salaries.
- Job security - Excellent
Dislikes
Low salaries. Very slow promotion process
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Sr. Representative Operations in New Delhi
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing was wrong in company
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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convergys india services Reviews by Designations
- convergys india services Technical Support Engineer Reviews
- convergys india services Senior Customer Care Officer Reviews
- convergys india services Team Lead Operations Reviews
- convergys india services Customer Care Officer Reviews
- convergys india services Technical Support Associate Reviews
- convergys india services Customer Care Executive Reviews
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- convergys india services Lead Operator Reviews
- convergys india services Team Lead Reviews
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- convergys india services Senior Customer Service Executive Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 4 convergys india services reviews submitted by convergys india services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if convergys india services is the right company for ...you. 75% of employees reported the working days at convergys india services as Rotational Shift. 50% employees reported the work timings at convergys india services as Flexible timing. Read more- Home >
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