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convergys india services

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based on 292 Reviews

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convergys india services Thane Reviews

based on 15 reviews

Updated 30 Sep, 2024

Overall Rating

2.1/5

How AmbitionBox ratings work?

Category Ratings

3.1

Job security

3.0

Skill development

2.5

Salary

2.2

Work satisfaction

1.9

Company culture

1.7

Work-life balance

1.3

Promotions

Top Mentions in convergys india services Thane Reviews

15 reviews found

Sort by: Popular

Senior Advisor Consultant in Thane

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 18 Sep 2023

Likes

Good infrastructure, the company's policy are employee centric but take everything in written and every action must be documented or else in every situation you'll face issue.

Salary - Good
Skill development - Good

Dislikes

The people working here are themselves not sure about the exact policy and when the time comes they pull out themselves save themselves from getting punished and you have to face the loss. Never trust spoken words take every word in written or document it. Nobody is trustworthy. Not even the HR department or people solution centre they're all houx.

Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Team Lead Operations in Thane

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 30 Sep 2024

Likes

Stability

Dislikes

Partiality Lack of appreciation No motivation

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

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Senior Customer Associate in Thane

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Apr 2023

Likes

Good place to work.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Transport system can be improved

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

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CSR Executive in Thane

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 08 Feb 2023

Likes

Team Timing Travel

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Management Perks Pickup Time

Team Lead Operations in Thane

HFC1 Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 08 Apr 2019

Likes

NA

Dislikes

Totally profit focused company. People are not attended to.

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

TL Operations

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

CSR in Thane

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Mar 2018

Likes

Job Security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

career growth

Work Details

Enjoying work in company...

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Know more about convergys india services Thane

Sales Associate in Thane

Customer support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 26 Jul 2018

Likes

I've had an opportunity to meet some amazing people there, I'd like to name some of them. My trainer- Sabarish, Manager- Gaurav, Team-Leader- Asim sheikh, Training manager- Jacob, they are the gems of the organisation.

Skill development - Good

Dislikes

Work-life balance and the leaves are toughest to manage.

Salary - Bad
Job security - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about convergys india services.

Customer Service Executive in Thane

Semi tech process Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 01 Aug 2018

Likes

Teamates

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Travel

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Team Lead Operations in Thane

Back Office Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Mar 2021

Likes

Na

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Na

Work Details

Na

Work timings: Flexible Timings

Work related travel: This is a desk job.

Technical Consultant in Thane

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Apr 2021

Likes

One of the best bpo that i have worked good working environment i left in 2018 i wnt to work with convergese again is there any scope

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everthis is good

Work Details

Superb

Work days: Alternate Saturday off (Flexible Timings)

Employee Benefits

Lobe it

Team Lead in Thane

MAC Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 21 Apr 2022

Likes

People around and the no pressure environment.

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Any adverse action should be taken after considering all the parties' point of view.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Associate Talent Acquisition-Volume hiring in Thane

Full Time

·

Recruitment Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 12 May 2019

Likes

Transport,opportunities for growth,education assistance

Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good

Dislikes

Pay,work fromnhkme , food allowance

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Associate Technical Consultant in Thane

Ull Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Aug 2018

Likes

Overall good place to work

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Break timings

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Thane

Customer service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Sep 2018

Likes

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Good company to work with.good management

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Associate in Thane

Bpo Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Apr 2018

Likes

The teammates with whom I worked with were very supportive, trainers were excellent had good knowledge of the process. My team leader was the best he would help me with every possible way whether it's a salary issue or anything.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Helpful nature of my colleagues and also my seniors and manager

Work Details

Work days: Monday to Friday

Top trending discussions

View All

a project engineer

Notice period, early join

My current company notice period is two months 23-Dec-2024 to 20-feb-2024. But my new employer asking for early join ie 3rd of feb! I requested for early relieve to My current employer. Verbally they agreed to relieve two weeks early but now they not ready to relieve early. They want me to complete two months notice period. My new employer asking to join early! What can I do? Please some some give best advice?

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convergys india services Reviews by Locations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 convergys india services reviews submitted by convergys india services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if convergys india services is the right company for...Read more

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convergys india services Reviews >
convergys india services Thane Reviews

Gender Based Ratings at convergys india services Thane

based on 14 reviews

Rated 5.0 for Career growth and 4.8 for Company culture

Rated 3.1 for Job security and 3.0 for Skill development

Working Days at convergys india services Thane

based on 15 reviews

Rotational Shift

58%

Monday to Friday

25%

Alternate Saturday off

17%

Work Timings at convergys india services Thane

based on 15 reviews

Flexible timing

Strict (10am - 7.30pm)

Strict (3am - 3pm)

69%

15%

15%

1% employees reported other strict timings

Shift Timings at convergys india services Thane

based on 15 reviews

Day shift

100%

Business Travel at convergys india services Thane

based on 15 reviews

No travel

53%

Within city

31%

International travel

8%

Within country

8%

convergys india services Salaries in Thane

Senior Agent 3 salaries	₹2.1 L/yr - ₹2.1 L/yr
BPO Associate 1 salary	₹2.5 L/yr - ₹2.5 L/yr
Customer Support 1 salary	₹3.5 L/yr - ₹3.5 L/yr
Senior Customer Support Executive 1 salary	₹2.2 L/yr - ₹2.2 L/yr
Senior Technical Support Associate 1 salary	₹2.9 L/yr - ₹2.9 L/yr

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