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Teleperformance Customer Associate Interview Questions and Answers

Updated 8 Nov 2022

Teleperformance Customer Associate Interview Experiences

3 interviews found

Customer Associate Interview Questions & Answers

user image Anonymous

posted on 16 Nov 2021

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Intro our self and about customer service
    • Add your answer
  • Q2. Give my best
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very nice and give a bis responsibility to me

Customer Associate Interview Questions & Answers

user image Anonymous

posted on 8 Nov 2022

I applied via Indeed and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me a little about yourself
    • Add your answer
  • Q2. Are you willing to relocate
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Basic eqipment checkup
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest be truthful and have high hopes. Think so high and how you can be a part in growth pf the organisatio.

Customer Associate Interview Questions Asked at Other Companies

asked in Teleperformance
Q1. What do you know about ecommerce processes and non responsibiliti ... read more
View answer (1)
asked in Tech Mahindra
Q2. Do you have computer/ laptop with good internet connection
View answers (2)
asked in Tech Mahindra
Q3. How will you handle angry customer?
View answers (2)
asked in BankBazaar
Q4. What's is sales? How to convince customer? Tell about ur self? Ho ... read more
View answer (1)
asked in Asian Paints
Q5. What do you know about Asian paints?.
View answer (1)
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Customer Associate Interview Questions & Answers

user image Anonymous

posted on 10 Nov 2017

I was interviewed in Aug 2017.

Interview Questionnaire 

2 Questions

  • Q1. Past company experience?
    • Add your answer
  • Q2. What do you know about ecommerce processes and non responsibilities?
  • Ans. 

    Ecommerce processes involve online buying and selling, while non-responsibilities refer to tasks not directly related to customer service.

    • Ecommerce processes include product listing, order management, payment processing, and shipping.

    • Non-responsibilities may include website development, marketing, inventory management, and financial analysis.

    • For example, as a Customer Associate, you would focus on assisting customers w...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: HR Interview
Experience: Queries on total past work experience shared and discussed in detail

Round: Technical + HR Interview
Experience: Queries on total past work experience shared and discussed in detail

Skills: Typing, English composition, Grammar

Top trending discussions

View All
Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
Got a question about Teleperformance?
Ask anonymously on communities.

Interview questions from similar companies

Customer Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 11 Dec 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. One problem facing in Bangalore
  • Ans. 

    Traffic congestion is a major problem in Bangalore.

    • Traffic congestion is a daily issue in Bangalore due to the increasing number of vehicles on the road.

    • The lack of proper infrastructure and road planning exacerbates the problem.

    • Traffic jams during peak hours result in significant time wastage for commuters.

    • The pollution caused by idling vehicles in traffic congestion has adverse effects on air quality.

    • Efforts to impro...

    • Answered by AI
    Add your answer
Round 3 - Aptitude Test 

Online versant,wbi test for voice process

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare ur self

Customer Associate Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 27 Jul 2022

I applied via Walk-in and was interviewed before Jul 2021. There were 5 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell about your self?
  • Ans. My self abhishek I'm from hayathnagar
    • Answered Anonymously
    Add your answer
Round 2 - Versent 

(1 Question)

  • Q1. How many language's will you speak?
    • Add your answer
Round 3 - Assignment 

Total about your communication skills

Round 4 - Assignment 

About stance formation.

Round 5 - Assignment 

After joining assignment Will starts .

Interview Preparation Tips

Interview preparation tips for other job seekers - Good but transport was not available for some place.

Engineer- Customer Support Interview Questions & Answers

IKS Health user image Anonymous

posted on 29 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why you are looking for a new job now?
  • Ans. 

    Seeking new challenges and growth opportunities in a supportive environment.

    • Looking to expand my skill set and knowledge in a new role

    • Interested in working with a different team or company culture

    • Seeking better work-life balance or career advancement

    • Want to contribute to a company that aligns with my values and goals

    • Answered by AI
    Add your answer
  • Q2. Why you become interested in our company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool job, nice people, and really cool interview

Customer Care Executive Interview Questions & Answers

Omega Healthcare user image X.Maria sofiya

posted on 14 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Communication skills
    • Add your answer
  • Q2. General questions abt customer handling
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. General questions
    • Add your answer
  • Q2. Abt customer service
    • Add your answer

Customer Service Associate Interview Questions & Answers

Conduent user image B Pavan Prasad

posted on 28 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Customer Service Associate Interview Questions & Answers

Sagility user image Anonymous

posted on 17 Feb 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Assignment 

Computer knowledge, work style/personality

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want to work for us?
  • Ans. 

    I want to work for you because of your excellent reputation and commitment to customer satisfaction.

    • I am impressed by your company's positive online reviews and customer testimonials.

    • I appreciate your focus on providing exceptional customer service and going above and beyond to meet customer needs.

    • I am excited about the opportunity to work in a dynamic and fast-paced environment where I can utilize my strong communicat...

    • Answered by AI
    View 3 more amswers
  • Q2. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced customer service associate with a strong focus on providing exceptional support to customers.

    • I have worked in the customer service industry for 5 years.

    • I am skilled in handling customer inquiries, resolving complaints, and providing product information.

    • I have received multiple commendations for my excellent communication and problem-solving skills.

    • I am fluent in English, Spanish, and Fr...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hired through online hiring event. Really easy interview process.

Customer Care Executive Interview Questions & Answers

TaskUs user image Anonymous

posted on 1 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Group Discussion 

Social networking is boon or curse. Comment

Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
    • View 2 more amswers
  • Q2. Tell me about yourself.
    • Add your answer
  • Q3. Gurgaon up and down comfortable
    • Add your answer
Round 3 - Oper 

(2 Questions)

  • Q1. Operation round tell me about yourself. About task us what u knowcabt company
    • Add your answer
  • Q2. Why have a gap of 2 years.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was virtual interview. Be confident.
More about working at Teleperformance

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Associate interview?
Teleperformance interview process usually has 3 rounds. The most common rounds in the Teleperformance interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Teleperformance Customer Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are International Banking and voice process.
What are the top questions asked in Teleperformance Customer Associate interview?

Some of the top questions asked at the Teleperformance Customer Associate interview -

  1. What do you know about ecommerce processes and non responsibiliti...read more
  2. Give my b...read more
  3. Basic eqipment chec...read more

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Teleperformance Customer Associate Salary
based on 77 salaries
₹1.4 L/yr - ₹4 L/yr
13% less than the average Customer Associate Salary in India
View more details

Teleperformance Customer Associate Reviews and Ratings

based on 14 reviews

3.3/5

Rating in categories

3.4

Skill development

3.0

Work-Life balance

3.0

Salary & Benefits

3.0

Job Security

3.0

Company culture

3.1

Promotions/Appraisal

3.0

Work Satisfaction

Explore 14 Reviews and Ratings
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