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Teleperformance Customer Associate Interview Questions and Answers

Updated 8 Nov 2022

Teleperformance Customer Associate Interview Experiences

3 interviews found

Customer Associate Interview Questions & Answers

user image Anonymous

posted on 8 Nov 2022

I applied via Indeed and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me a little about yourself
    • Add your answer
  • Q2. Are you willing to relocate
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Basic eqipment checkup
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest be truthful and have high hopes. Think so high and how you can be a part in growth pf the organisatio.

Customer Associate Interview Questions & Answers

user image Anonymous

posted on 16 Nov 2021

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Intro our self and about customer service
    • Add your answer
  • Q2. Give my best
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very nice and give a bis responsibility to me

Customer Associate Interview Questions Asked at Other Companies

asked in Teleperformance
Q1. What do you know about ecommerce processes and non responsibiliti ... read more
View answer (1)
asked in Tech Mahindra
Q2. Do you have computer/ laptop with good internet connection
View answers (2)
asked in Tech Mahindra
Q3. How will you handle angry customer?
View answers (2)
asked in BankBazaar
Q4. What's is sales? How to convince customer? Tell about ur self? Ho ... read more
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asked in Jio
Q5. How to cooperate with angry coustomer
View answers (2)
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Customer Associate Interview Questions & Answers

user image Anonymous

posted on 10 Nov 2017

I appeared for an interview in Aug 2017.

Interview Questionnaire 

2 Questions

  • Q1. Past company experience?
  • Ans. 

    Worked as a Customer Service Representative at XYZ Company for 2 years.

    • Handled customer inquiries via phone, email, and in-person

    • Resolved customer complaints and issues in a timely manner

    • Assisted with processing orders and returns

    • Maintained a high level of customer satisfaction

    • Answered by AI
    Add your answer
  • Q2. What do you know about ecommerce processes and non responsibilities?
  • Ans. 

    Ecommerce processes involve online buying and selling, while non-responsibilities refer to tasks not directly related to customer service.

    • Ecommerce processes include product listing, order management, payment processing, and shipping.

    • Non-responsibilities may include website development, marketing, inventory management, and financial analysis.

    • For example, as a Customer Associate, you would focus on assisting customers w...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: HR Interview
Experience: Queries on total past work experience shared and discussed in detail

Round: Technical + HR Interview
Experience: Queries on total past work experience shared and discussed in detail

Skills: Typing, English composition, Grammar

What people are saying about Teleperformance

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Can someone advice whether I should join HDFC Bank with almost Half CTC or Teleperformance (TP), a BPO with Double CTC? Job Role: Inbound Customer Support. Factors: WFH: TP ✅️ HDFC ❌️ Location: HDFC - New Delhi, TP - Noida Team Handling: HDFC - Individual role. TP - Team Leader Team Handling: HDFC ❌️ TP ✅️ Working Days: HDFC - 6. TP - 5 Customer Base: HDFC - Indian, TP - USA
Which Organisation to Join? Please provide reason(s) or if you have any suggestion.
HDFC Bank
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Aritro Mukherji

posted on 24 Sep 2017

I appeared for an interview before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Are you fine to work in rotational shifts
  • Ans. 

    Yes, I am fine to work in rotational shifts as I understand the nature of the job requires flexibility.

    • I am comfortable with working in rotational shifts as I understand the importance of providing round-the-clock customer support.

    • I am willing to adapt my schedule to meet the needs of the company and customers.

    • I have previous experience working in rotational shifts and have successfully managed my time and workload in

    • Answered by AI
    Add your answer
  • Q2. Are you fine with split offs
  • Ans. 

    Yes, I am fine with split offs.

    • I am comfortable with handling multiple tasks at once.

    • I can prioritize and manage my time effectively.

    • I am adaptable and can quickly switch between tasks.

    • I have experience working in a fast-paced environment with split offs.

    • I am willing to learn and improve my skills to handle split offs better.

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 23 Aug 2017

I appeared for an interview in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • I have 5 years of experience in customer care roles

    • I am skilled in resolving customer issues and providing exceptional service

    • I am empathetic and dedicated to helping customers with their needs

    • Answered by AI
    View 8 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Introducing my self with family and qualification details

Skills: Communication
College Name: sheshadripuram first grade college

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 20 Apr 2021

I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Information about company, company owner, writing business emails, telephonic interview, the way we should greet customers, having patience and confidence
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare thoroughly.. Even if you don't know any answer still don't keep quiet... Just tell something you know also confidence is an important matter

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 3 Apr 2021

I applied via Company Website and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about myself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and concise

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 17 May 2021

I applied via Recruitment Consultant and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 25 Jan 2021

I applied via Recruitment Consultant and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Regarding work experience and family background
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - To join concentrix first you have to clear Amcat test which is an aptitude based multiple choice questions test then according to voice or non voice profile you need to clear the versant round and lastly one final round of client or Manager round.

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 11 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Salary expectations
    • Add your answer
  • Q2. As per my experience and knowledge I have to earn more then current package.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence
More about working at Teleperformance

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Associate interview?
Teleperformance interview process usually has 3 rounds. The most common rounds in the Teleperformance interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Teleperformance Customer Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are International Banking and voice process.
What are the top questions asked in Teleperformance Customer Associate interview?

Some of the top questions asked at the Teleperformance Customer Associate interview -

  1. What do you know about ecommerce processes and non responsibiliti...read more
  2. Give my b...read more
  3. Basic eqipment chec...read more

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Teleperformance Customer Associate Interview Process

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Interview experience

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Teleperformance Customer Associate Salary
based on 79 salaries
₹1.4 L/yr - ₹4 L/yr
13% less than the average Customer Associate Salary in India
View more details

Teleperformance Customer Associate Reviews and Ratings

based on 16 reviews

3.7/5

Rating in categories

3.7

Skill development

3.6

Work-life balance

3.6

Salary

2.9

Job security

3.2

Company culture

3.2

Promotions

3.3

Work satisfaction

Explore 16 Reviews and Ratings
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