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Teleperformance Customer Associate Interview Questions and Answers

Updated 8 Nov 2022

Teleperformance Customer Associate Interview Experiences

3 interviews found

Customer Associate Interview Questions & Answers

user image Anonymous

posted on 8 Nov 2022

I applied via Indeed and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me a little about yourself
    • Add your answer
  • Q2. Are you willing to relocate
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Basic eqipment checkup
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest be truthful and have high hopes. Think so high and how you can be a part in growth pf the organisatio.

Customer Associate Interview Questions & Answers

user image Anonymous

posted on 16 Nov 2021

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Intro our self and about customer service
    • Add your answer
  • Q2. Give my best
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very nice and give a bis responsibility to me

Customer Associate Interview Questions Asked at Other Companies

asked in Teleperformance
Q1. What do you know about ecommerce processes and non responsibiliti ... read more
View answer (1)
asked in Tech Mahindra
Q2. Do you have computer/ laptop with good internet connection
View answers (2)
asked in Tech Mahindra
Q3. How will you handle angry customer?
View answers (2)
asked in BankBazaar
Q4. What's is sales? How to convince customer? Tell about ur self? Ho ... read more
View answer (1)
asked in Asian Paints
Q5. What do you know about Asian paints?.
View answer (1)
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Customer Associate Interview Questions & Answers

user image Anonymous

posted on 10 Nov 2017

I was interviewed in Aug 2017.

Interview Questionnaire 

2 Questions

  • Q1. Past company experience?
    • Add your answer
  • Q2. What do you know about ecommerce processes and non responsibilities?
  • Ans. 

    Ecommerce processes involve online buying and selling, while non-responsibilities refer to tasks not directly related to customer service.

    • Ecommerce processes include product listing, order management, payment processing, and shipping.

    • Non-responsibilities may include website development, marketing, inventory management, and financial analysis.

    • For example, as a Customer Associate, you would focus on assisting customers w...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: HR Interview
Experience: Queries on total past work experience shared and discussed in detail

Round: Technical + HR Interview
Experience: Queries on total past work experience shared and discussed in detail

Skills: Typing, English composition, Grammar

Top trending discussions

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
Got a question about Teleperformance?
Ask anonymously on communities.

Interview questions from similar companies

Customer Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 11 Dec 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. One problem facing in Bangalore
  • Ans. 

    Traffic congestion is a major problem in Bangalore.

    • Traffic congestion is a daily issue in Bangalore due to the increasing number of vehicles on the road.

    • The lack of proper infrastructure and road planning exacerbates the problem.

    • Traffic jams during peak hours result in significant time wastage for commuters.

    • The pollution caused by idling vehicles in traffic congestion has adverse effects on air quality.

    • Efforts to impro...

    • Answered by AI
    Add your answer
Round 3 - Aptitude Test 

Online versant,wbi test for voice process

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare ur self

Customer Associate Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 27 Jul 2022

I applied via Walk-in and was interviewed before Jul 2021. There were 5 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell about your self?
  • Ans. My self abhishek I'm from hayathnagar
    • Answered Anonymously
    Add your answer
Round 2 - Versent 

(1 Question)

  • Q1. How many language's will you speak?
    • Add your answer
Round 3 - Assignment 

Total about your communication skills

Round 4 - Assignment 

About stance formation.

Round 5 - Assignment 

After joining assignment Will starts .

Interview Preparation Tips

Interview preparation tips for other job seekers - Good but transport was not available for some place.

Customer Care Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 7 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was pretty good experience

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What was your memorable day
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction about myself
    • Add your answer
  • Q2. Tell me about your previous company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident always and believe in yourself

Customer Service Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 1 Oct 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your favorite season and why?
  • Ans. 

    My favorite season is autumn because of the beautiful colors, cool weather, and cozy atmosphere.

    • I love the changing colors of the leaves, especially when they turn vibrant shades of red, orange, and yellow.

    • The cool, crisp air is refreshing and perfect for outdoor activities like hiking or apple picking.

    • Autumn is a time for cozy sweaters, warm drinks, and comfort food like pumpkin pie and apple cider.

    • I enjoy the festive...

    • Answered by AI
    Add your answer
  • Q2. Which movie is your favorite and why
  • Ans. 

    My favorite movie is The Shawshank Redemption because of its powerful storytelling, character development, and themes of hope and redemption.

    • The Shawshank Redemption is a classic film directed by Frank Darabont.

    • The movie is based on a Stephen King novella and follows the story of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.

    • The film explores themes of friendship, h...

    • Answered by AI
    Add your answer
Round 2 - Assignment 

It was a typing test on a computer

Customer Support Associate Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 12 Aug 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement

Round 1 - Group Discussion 

They will give some topic and we have to discuss with the other candidates.

Round 2 - Assignment 

Easy assignment.. It was just around one hour...

Round 3 - Assignment 

It is also easy.. It was just around one hour. six sections like listening, speaking, free speech, email writing, listening comprehension..

Round 4 - One-on-one 

(2 Questions)

  • Q1. Tell me about ur self
  • Ans. 

    I am a dedicated and empathetic customer support associate with a passion for helping customers resolve their issues.

    • I have over 3 years of experience in customer service roles

    • I excel at problem-solving and communication

    • I am skilled in handling difficult customers and resolving conflicts

    • I am proficient in using CRM software and ticketing systems

    • Answered by AI
    Add your answer
  • Q2. Why should hire you?
  • Ans. 

    I have a strong background in customer service and problem-solving skills, making me a valuable asset to your team.

    • I have X years of experience in customer support roles

    • I am highly skilled in resolving customer issues and providing excellent service

    • I am a quick learner and can adapt to new situations easily

    • I have received positive feedback from previous employers for my communication skills and professionalism

    • Answered by AI
    Add your answer

Customer Service Associate Interview Questions & Answers

HGS user image Anonymous

posted on 11 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself that's not on CV
    • Add your answer
  • Q2. What are your expectations
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Test familiarity with MS office tools
    • Add your answer
  • Q2. Test ability to work with Avaya
    • Add your answer
Round 3 - Call listening test 

(1 Question)

  • Q1. Scenario specific call listening
    • Add your answer
Round 4 - Group Discussion 

I was asked to read an article infront of the leadership team. They asked me questions about what I read.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself. That should help the hiring team match you and your skills to the account/team you should belong to.

Customer Service Executive Interview Questions & Answers

Foundever user image Anonymous

posted on 30 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Typing test and listening
    • Add your answer
  • Q2. Conversation and HR friendly nature
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Foundever
I was really impressed with the level of service I received!
More about working at Teleperformance

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Associate interview?
Teleperformance interview process usually has 3 rounds. The most common rounds in the Teleperformance interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Teleperformance Customer Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are International Banking and voice process.
What are the top questions asked in Teleperformance Customer Associate interview?

Some of the top questions asked at the Teleperformance Customer Associate interview -

  1. What do you know about ecommerce processes and non responsibiliti...read more
  2. Give my b...read more
  3. Basic eqipment chec...read more

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Teleperformance Customer Associate Salary
based on 77 salaries
₹1.4 L/yr - ₹4 L/yr
13% less than the average Customer Associate Salary in India
View more details

Teleperformance Customer Associate Reviews and Ratings

based on 14 reviews

3.3/5

Rating in categories

3.4

Skill development

3.0

Work-Life balance

3.0

Salary & Benefits

3.0

Job Security

3.0

Company culture

3.1

Promotions/Appraisal

3.0

Work Satisfaction

Explore 14 Reviews and Ratings
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