BankBazaar Customer Associate Interview Questions and Answers

Q1. What is financial budgeting and analysis
Ans. 
Financial budgeting and analysis involves creating and managing a financial plan to achieve business goals.
• Financial budgeting involves creating a plan for income and expenses over a specific period of time.

• Financial analysis involves reviewing financial data to identify trends, opportunities, and potential risks.

• Both budgeting and analysis are important for making informed financial decisions and achieving business ob...read more
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Q2. Talk about the topic and also highlight the best practices you use.
Ans. 
The topic is best practices for senior associates.
• One best practice is to prioritize tasks and manage time effectively.

• Another best practice is to communicate clearly and effectively with team members and clients.

• A third best practice is to continuously learn and stay updated on industry trends and developments.

• Additionally, building strong relationships and networking with colleagues and clients is crucial.

• Lastly, att...read more
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Q1. Methods of valuation
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Valuation methods are used to determine the worth of a company or asset.
• Common valuation methods include discounted cash flow (DCF), comparable company analysis (CCA), and precedent transactions analysis.

• DCF involves estimating the future cash flows of a company and discounting them back to present value.

• CCA compares the target company to similar publicly traded companies to determine its value.

• Precedent transactions a...read more
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Q1. What is your expectation for salary
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Q2. As per industry standard.
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Talk about the given topic to present facts, opinions and conclusions and try to honest as much as possible.

Q1. Random questions about Previous jobs and Interpersonal skills
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Q1. Questions related to work experience and few questions about reasoning and how my skills & experience will make difference in the current role.
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Q1. About kyc process,related act, str etc
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Q1. A brief discussion about the Resume
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Written assignment on a topic

Q1. Previous work experiences related questions
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Q1. Situation based question
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Q2. How to handle work pressure in difficult scenarios
Ans. 
To handle work pressure in difficult scenarios, it is important to prioritize tasks, communicate effectively, take breaks, and seek support when needed.
• Prioritize tasks based on urgency and importance

• Communicate with team members and supervisors about challenges and seek help if needed

• Take short breaks to recharge and refocus

• Seek support from colleagues, mentors, or mental health professionals if feeling overwhelmed
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Q3. How to prioritise work
Ans. 
Prioritising work involves assessing deadlines, importance, and impact on overall goals.
• Identify urgent tasks with tight deadlines

• Consider the importance and impact of each task on overall goals

• Delegate tasks that can be handled by others

• Use tools like to-do lists or project management software to stay organized

• Regularly reassess priorities as new tasks arise
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Q4. How to do upselling/cross selling
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Upselling/cross selling involves offering customers additional products or services to increase sales.
• Understand customer needs and preferences

• Recommend complementary products or services

• Highlight the benefits of the additional offerings

• Provide personalized recommendations based on customer purchase history

• Offer bundle deals or discounts for purchasing multiple items

• Train sales staff on effective upselling/cross sellin
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