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BankBazaar Customer Relation Officer Interview Questions and Answers

Updated 17 Oct 2023

BankBazaar Customer Relation Officer Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction and how many languages known work experience
Round 3 - HR 

(1 Question)

  • Q1. Give one topic and speak about 2 mins
  • Ans. 

    Topic: Importance of customer feedback in improving services

    • Customer feedback helps identify areas for improvement

    • Feedback can lead to better customer satisfaction and loyalty

    • Feedback can help in making informed business decisions

    • Examples: Implementing suggestions from feedback surveys, analyzing customer complaints to address issues

  • Answered by AI

I applied via Naukri.com and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself?
  • Q2. Why you did mba from this college?

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process was very easy. But job role is difficult.

Customer Relation Officer Interview Questions Asked at Other Companies

Q1. What are the languages you know?
asked in JSW Paints
Q2. Why Paint? Why sales? What do you know about paint industry
Q3. How would you upsell and cross sell a product
Q4. How can u maintain relation ship with external and internal ?
asked in Axis Sales
Q5. What is the pan? What is credit score? What is the credit report?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Previous company
  • Ans. 

    I worked at XYZ Corp as a Relationship Manager for 3 years.

    • Managed a portfolio of high net-worth clients

    • Developed and maintained relationships with clients to understand their financial goals

    • Provided personalized financial advice and solutions to clients

    • Collaborated with internal teams to ensure client satisfaction

  • Answered by AI
  • Q2. Previous experience
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About appraisal
  • Q2. General question about gold like color of 22ct gold etc
Round 2 - HR 

(1 Question)

  • Q1. About salary with HR

Interview Preparation Tips

Topics to prepare for Rupeek Relationship Manager interview:
  • Gold Loan
  • Appraisal
Interview preparation tips for other job seekers - Risky job.. Handing gold in own risk and transfer the amount to customer account for takeover transaction then need to follow up customer for our safety.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Behavioral 

(2 Questions)

  • Q1. Last company experience
  • Q2. Last experience education and how long you work in this company
Round 3 - Behavioral 

(1 Question)

  • Q1. Last Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - If some one join organizations

I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How can be complete sales target
  • Ans. 

    To complete sales target, one needs to set achievable goals, create a plan, prioritize tasks, and track progress regularly.

    • Set realistic and achievable sales goals

    • Create a sales plan with specific strategies and tactics

    • Prioritize tasks based on their importance and urgency

    • Regularly track progress and make necessary adjustments

    • Focus on building strong relationships with clients

    • Stay up-to-date with industry trends and co...

  • Answered by AI
  • Q2. How to convince Costner or merchant to by our product
  • Ans. 

    To convince a customer to buy our product, we need to understand their needs and show them how our product can meet those needs.

    • Listen to the customer's needs and concerns

    • Highlight the unique features and benefits of our product

    • Provide examples of how our product has helped similar customers

    • Offer a trial or demo of the product

    • Be transparent about pricing and any potential limitations

    • Follow up with the customer to addre

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview advice according to me want to know Nature of condidate according to his away of thinking how tackle to merchant of customer for sale new or existing merchant
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Basic question for share market related in option contract,swap contract ect

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident and some basic knowledge about angle one services
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction and previous experience
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Previous job profile?
  • Q2. Have you know about gold loan?
  • Ans. 

    Yes, gold loan is a type of secured loan where gold jewelry is used as collateral.

    • Gold loan is a type of secured loan where borrowers pledge their gold jewelry as collateral in exchange for funds.

    • The loan amount is usually a percentage of the gold's market value.

    • Interest rates for gold loans are typically lower compared to unsecured loans.

    • If the borrower fails to repay the loan, the lender has the right to sell the gol...

  • Answered by AI
  • Q3. Have you know about forex services ?
  • Ans. 

    Yes, I am familiar with forex services.

    • I have knowledge of foreign exchange rates and currency trading.

    • I understand how forex services work and their importance in international trade.

    • I am aware of different forex products and services offered by financial institutions.

    • I have experience in providing forex services to clients and assisting them with their currency exchange needs.

  • Answered by AI
  • Q4. Have you know about travel services ?
  • Ans. 

    Yes, I am familiar with travel services and have experience in assisting customers with booking flights, hotels, and vacation packages.

    • I have knowledge of different travel destinations and popular tourist attractions.

    • I am familiar with booking systems and online travel platforms.

    • I have experience in handling customer inquiries and resolving travel-related issues.

    • I have helped customers plan their trips and provided rec...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Have u knowlege of bike riding ?
  • Q2. YoU have to marketing 2hr in a day ?
Round 4 - HR 

(1 Question)

  • Q1. Salary confirmation ?

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Face to face interview taken by branch manager and avp and ask experice and sold product like mf and insurance given domo how sold insurance
  • Q2. Sumit solanki andheri branch
  • Q3. About your self
  • Q4. Other question ask current affair regarding market like gpd ,kpi,nav
  • Q5. No other round only 2round

BankBazaar Interview FAQs

How many rounds are there in BankBazaar Customer Relation Officer interview?
BankBazaar interview process usually has 3 rounds. The most common rounds in the BankBazaar interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for BankBazaar Customer Relation Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BankBazaar. The most common topics and skills that interviewers at BankBazaar expect are Telecalling, Banking, CRO, Credit and Credit Cards.

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BankBazaar Customer Relation Officer Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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BankBazaar Customer Relation Officer Salary
based on 318 salaries
₹1.1 L/yr - ₹3.8 L/yr
10% less than the average Customer Relation Officer Salary in India
View more details

BankBazaar Customer Relation Officer Reviews and Ratings

based on 79 reviews

3.4/5

Rating in categories

3.4

Skill development

3.3

Work-life balance

3.3

Salary

3.5

Job security

3.4

Company culture

3.1

Promotions

3.2

Work satisfaction

Explore 79 Reviews and Ratings
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